Creating and Sustaining Employment in Regional Cities

「2026 年 8 月 1 日に開設した国内 BPO 拠点「秋田 BPO 潟上キャンパス」」

「In Katagami, Akita, the company is constructing the large-scale Akita BPO Katagami Campus (provisional name), with approximately 800 seats, and plans to open it in summer 2026.」

「As part of its “flexible center deployment” strategy, the company is proceeding with the opening of satellite centers that connect its large-scale centers. In addition to the approximately 100-seat Aomori BPO Misawa Branch, opened in Misawa, Aomori, in April 2025, the company opened a second preparation office in 2024 to prepare for the launch of the approximately 800-seat Akita BPO Katagami Campus (provisional name), scheduled to open in Katagami, Akita, in 2026, thereby increasing its order-processing capacity.」

「As part of these efforts, the company opened a satellite center with approximately 100 seats in Daisen, Akita, in April 2024 and another satellite center with approximately 100 seats in Misawa, Aomori, in April 2025.」

「Specifically, following the opening of the 500-seat Iwate BPO Fortress in Ichinoseki, Iwate, in June 2024, the company plans to open an 800-seat BPO center in Katagami, Akita, in 2026. In addition to these large-scale BPO centers, it opened a satellite office in Daisen, Akita, at the beginning of the current fiscal year and will open a similar satellite office in Misawa, Aomori, in April 2025. The company aims to deploy BPO centers flexibly in response to demand and improve its outsourcing capacity.」

「Under this policy, the company opened the 500-seat Iwate BPO Fortress in Ichinoseki, Iwate, in June 2024 and continues to plan the opening of an 800-seat BPO center in Katagami, Akita, in 2026.」

「Specifically, the company plans to open the 500-seat Iwate BPO Fortress, a BPO center in Ichinoseki, Iwate, during the first quarter of 2024, and an 800-seat BPO center in Katagami, Akita, in 2026. Ahead of the start of operations at the Katagami BPO center, it opened the Akita BPO Katagami Branch in June 2023.」

「Specifically, the company plans to open the 500-seat Iwate BPO Fortress, a BPO center in Ichinoseki, Iwate, in April 2024, and an 800-seat BPO center in Katagami, Akita, in 2026. Ahead of the start of operations, it opened the Akita BPO Katagami Branch in June 2023.」

「The company plans to open the 500-seat Iwate BPO Fortress, a BPO center in Ichinoseki, Iwate, in April 2024, and an 800-seat BPO center in Katagami, Akita, in 2026. Ahead of the start of operations at the Katagami center, it opened the Akita BPO Katagami Branch in June 2023.」

「The social business, which operates the women's sports team Aranmare, childcare services and regional revitalization businesses, recorded revenue of ¥492 million, up 24.2% year on year, and an operating loss of ¥142 million, compared with an operating loss of ¥219 million in the previous fiscal year. The increase in revenue and reduction in the operating loss were attributable to higher sponsorship income from Aranmare, an increase in the number of children enrolled in the childcare business, and increased support services for inbound operators in the regional revitalization business, among other factors.」

「The social business, which operates women's sports teams, childcare services and regional revitalization businesses, recorded revenue of ¥364 million, up 62.2% year on year, supported by higher sponsorship income from its sports teams and an increase in the number of children enrolled in its childcare business.」

「The company plans to open the Iwate BPO Center (provisional name) in March 2024 and the Akita BPO Katagami Campus (provisional name) in April 2026. It will continue to systematically expand its centers in regional areas to create and sustain employment in regional cities.」

「Although upfront investment costs have been incurred, the company expanded the existing Yamagata BPO Park in March and is actively recruiting talent at all centers, among other initiatives.」

「The women's corporate sports teams at each BPO center, known collectively as Aranmare, have all been confirmed to compete in the top league, which they had targeted since their establishment.」

「In March 2021, the company plans to add a 500-seat operation to Yamagata BPO Garden in Sakata, Yamagata, and open Yamagata BPO Park. In March 2022, it plans to open the Akita BPO Nikaho Campus in Nikaho, Akita, with a 500-seat operation. In addition, it will make growth investments including the opening of the Iwate BPO Center (provisional name) in Ichinoseki, Iwate, in March 2024.」

「The Toyama Training Field opened in May 2020, followed by the planned opening of Yamagata BPO Park in March 2021 and the Akita BPO Nikaho Campus in March 2022. By increasing the number of centers to address the social issue of population decline caused by the outflow of young people from regional cities, the company will be able to recruit across a broader area and will continue to attract talented people.」

「In addition, to address the social issue of workforce mobility in regional cities, the company will continue working to attract talented people.」

「Regarding talent recruitment, the Akita BPO Yokote Campus in Yokote, Akita, was completed in April 2019 and is operating as a core center with 500 seats.」

「Regarding talent recruitment, the company continues to recruit actively at each BPO center and create workplaces suited to women's life stages, including by enhancing childcare facilities. Together with activities by women's corporate sports teams, which are positioned as a social contribution initiative, it is working to revitalize local communities.」

「Regarding talent recruitment, amid challenging employment conditions, the company has created an active workplace environment in the region and designed and implemented measures to reduce employee turnover.」

「In addition, to create employment opportunities across a broader area, the company is establishing a new center in Yokote, Akita, and working to build a structure capable of providing stable services in response to solid demand.」

「The company also plans to open a new BPO center in Yokote, Akita, and a branch in Uonuma, Niigata.」

「Regarding talent recruitment, a branch of Yamagata BPO Garden in Tsuruoka, Yamagata, began operations in October 2018. In addition, at BPO centers that form the foundation of its talent base, the company is working to revitalize local communities by providing workplaces suited to women's life stages, including through the expansion of childcare facilities in Akita and Toyama, together with activities by women's corporate sports teams.」

「The company is leveraging the benefits of increased name recognition generated by this event and working to increase hiring opportunities.」

「In addition, to create employment opportunities across a broader area, the company plans to establish new centers in Yokote, Akita, and Tsuruoka, Yamagata, and is working to build a structure capable of providing stable services in response to solid demand.」

「To address this issue, the Group has adopted as part of its social contribution policy the creation and maintenance of service-sector employment in each regional city.」

「Regarding talent recruitment, a temporary center at the Akita BPO Yokote Campus in Yokote, Akita, has been operating since April 2017 and has made a significant contribution to securing talent. In addition, at BPO centers that form the foundation of its talent base, the company is working to increase hiring opportunities by leveraging the benefits of women's corporate sports teams, including greater name recognition in the areas where its BPO centers are located.」

「Regarding talent recruitment, a temporary center at the Akita BPO Yokote Campus in Yokote, Akita, has been operating since April 2017 and has made a significant contribution to securing talent. In addition, at BPO centers that form the foundation of its talent base, the company is working to increase hiring opportunities by leveraging the benefits of women's corporate sports teams, including greater name recognition in the areas where its BPO centers are located.」

「Regarding talent recruitment, a temporary center at the Akita BPO Yokote Campus in Yokote, Akita, began operations in April 2017, making a significant contribution to securing talent. The company also continues efforts to establish its corporate image through women's sports teams based in Akita, Yamagata and Toyama, including basketball, volleyball and handball teams, with the aim of increasing hiring.」

「To address this issue, the Group has adopted as part of its social contribution policy the creation and maintenance of service-sector employment in each regional city.」

「Recruiting talent remains an important challenge for the company's growth, and it continues to establish its corporate image in areas where it operates BPO centers through sports and other businesses.」

「Recruiting talent remains an important challenge for the company's growth, and it continues to establish its corporate image in areas where it operates BPO centers through sports and other businesses.」

「Although securing talent remains a challenge, the activities of women's sports teams based in Akita, Yamagata and Toyama, where handball was added in FY2016, have steadily contributed to raising the company's profile and have led to an increase in hires from outside the respective prefectures.」

「Amid an uncertain economic outlook, we believe it is important to improve the quality of our existing businesses and pursue new business fields in order to achieve our management objectives of “sustained, stable growth,” “creating high-value-added services,” and “creating and maintaining employment in regional cities.”」