Continuous Feature Improvements and Long-Term Operation Based on User Feedback
First written in FY2021. 3 of 4 entries say "Advanced", first in FY2022. Latest entry: FY2024.
6 other companies' latest entry also says "Advanced".
- FY2024AdvancedAnnual report
「The Japanese version of Crash Fever recorded higher revenue in the fourth quarter accounting period than in the previous fiscal year, driven by the strong performance of its ninth-anniversary campaign, while full-year revenue was broadly in line with the previous fiscal year and remained solid.」
Crash Fever, which is subject to continuous operating improvements, reached its ninth anniversary, and the Japanese version remained solid, supported by its anniversary campaign and other initiatives. - FY2023AdvancedAnnual report
「Through continuous improvement, Crash Fever, released in July 2015, has become a service that users have enjoyed for more than 8 years, while JUMPUTI HEROES, released in March 2018, has been enjoyed for more than 5 years.」
The policy of using user feedback to identify issues, improve features and inform initiatives has continued, and the long-term operating track record has advanced from more than 7 years for Crash Fever and 4 years for JUMPUTI HEROES to more than 8 years and 5 years, respectively. - FY2022AdvancedAnnual report
「In operating our services, we place importance on listening to feedback from users who actually use them. We use the opinions and requests we receive to identify issues and priorities, improve features and inform initiatives. Through continuous improvement, Crash Fever, released in July 2015, has become a service that users have enjoyed for more than 7 years, while JUMPUTI HEROES, released in March 2018, has been enjoyed for more than 4 years.」
The policy of using user feedback for feature improvements and initiatives has continued, and the long-term operating track record of the two titles has advanced from more than 6 years and 3 years to more than 7 years and 4 years, respectively. - FY2021First statedAnnual report
「In operating our services, we place importance on listening to feedback from users who actually use them. We use the opinions and requests we receive to identify issues and priorities, improve features and inform initiatives. Through continuous improvement, Crash Fever, released in July 2015, has become a service that users have enjoyed for more than 6 years, while JUMPUTI HEROES, released in March 2018, has been enjoyed for more than 3 years.」
The approach of reflecting user opinions in issue identification, feature improvements and initiatives, thereby supporting the long-term operation of services, is presented as an operating policy across multiple titles.