Improving "Creema" Usability and Customer Support
First written in FY2021-Q3. 12 of 22 entries say "Advanced", first in FY2023. Latest entry: 2026-10-15.
1 other company's latest entry also says "Advanced".
- 2026-10-15AdvancedEarnings
「「Creemaあんしん匿名便」の利用促進、検索・レコメンド改善、アプリ内導線の改善等に取り組み、取引の安全性・利便性向上および流通総額の拡大に向けた施策を推進しました。」
匿名配送の利用促進、検索・レコメンド、アプリ内導線の改善を具体的に進めた。 - FY2027-H1AdvancedAnnual report
「We released a new listing field, “Involvement in the Creation Process,” allowing creators to describe more fully how their works were made, and developed initiatives and collaborations with external brands themed around art and characters, among others, to create new opportunities for customers to discover and purchase works.」
The company released the new listing field “Involvement in the Creation Process” and carried out initiatives and collaborations with external brands, expanding opportunities to discover and purchase works. - FY2026AdvancedAnnual report
「The group invested ¥59.138 million in capital expenditures, mainly to develop new functions for Creema, the service provided by the company.」
The company made ¥59.138 million in capital expenditures, mainly for developing new Creema functions. - 2026-04-14AdvancedManagement Planning
「We will strengthen the value provided through UI improvements and enhanced search and recommendations.」
The company is moving from conventional UI and search improvements toward ongoing product enhancement, including more advanced recommendations. - FY2026-H1AdvancedAnnual report
「In addition to strengthening SEO initiatives, improving the in-app search interface and updating push notification functionality, we also enhanced the infrastructure and developed various functions that will serve as new sources of revenue, including gift-related functions scheduled for release during the current fiscal year.」
The company advanced improvements to SEO, the in-app search interface, push notifications and infrastructure, as well as new-function development including the release of gift-related functions during the current fiscal year. - FY2025RestatedAnnual report
「We also pursued user interface improvements, including redesigns of the work-detail, search and cart pages, as well as infrastructure enhancements.」
The company continues product improvements covering the work-detail page, search functionality, cart page and infrastructure. - FY2025-H1AdvancedAnnual report
「We also pursued multifaceted product enhancements, including improvements to Creema's user interface, such as redesigns of the work-detail and cart pages, and infrastructure enhancements.」
In addition to conventional user interface improvements, the company redesigned the work-detail and cart pages and strengthened infrastructure. - FY2025-Q1AdvancedAnnual report
「We also pursued multifaceted product enhancements, including improvements to Creema's user interface, such as the work-detail page, and infrastructure enhancements.」
In addition to conventional user interface improvements, the company improved the work-detail page and strengthened infrastructure. - FY2024RestatedAnnual report
「We also pursued multifaceted product enhancements for Creema, including improvements to the user interface, expanded search functionality and strengthened infrastructure.」
The company continues product improvements covering the user interface, search functionality and infrastructure. - FY2024-Q3RestatedAnnual report
「We also pursued multifaceted product enhancements for Creema, including improvements to the user interface, expanded search functionality and strengthened infrastructure.」
The company continues to improve the product, including the user interface, search functionality and infrastructure. - FY2024-Q2AdvancedAnnual report
「We also pursued multifaceted product enhancements for Creema, including improvements to the user interface, expanded search functionality and strengthened infrastructure.」
The company specifically identified user interface improvements, expanded search functionality and infrastructure enhancements, broadening the scope of product improvements. - FY2024-Q1AdvancedAnnual report
「We also pursued multifaceted product enhancements for Creema, including improvements to the user interface, expanded search functionality and the additional introduction of web customer-engagement tools.」
In addition to improving the existing user interface and convenience, the company expanded search functionality and introduced additional web customer-engagement tools. - FY2023AdvancedAnnual report
「The group invested ¥105.845 million in capital expenditures, mainly to improve the Creema product, with a focus on measures to improve convenience for creators.」
The company made ¥105.845 million in capital expenditures, mainly for product improvements designed to enhance convenience for creators. - FY2023-Q3RestatedAnnual report
「In addition to enhancing optional features available when creators list their works, we improved the Creema product, with a focus on measures to improve convenience for creators, and strengthened our systems and support structure to provide customers with an even safer and more secure purchasing experience.」
The company continues to improve and strengthen optional listing features, the product, systems and support structure. - FY2023-Q2RestatedAnnual report
「In addition to enhancing optional features available when creators list their works, we improved the Creema product, with a focus on measures to improve convenience for creators, and strengthened our systems and support structure to provide customers with an even safer and more secure purchasing experience.」
The company continues to improve and strengthen optional listing features, the product, systems and support structure. - FY2023-Q1RestatedAnnual report
「In addition to enhancing optional features available when creators list their works, we improved the Creema product, with a focus on measures to improve convenience for creators, and strengthened our systems and support structure to provide customers with an even safer and more secure purchasing experience.」
The company continues to improve and strengthen optional listing features, the product, systems and support structure. - FY2022-Q3RestatedAnnual report
「In addition to improving the Creema product, with a focus on enhancing the user interface and measures to improve convenience for creators, we also strengthened our systems and support structure to provide customers with an even safer and more secure purchasing experience.」
The company continues to improve and strengthen the user interface, convenience for creators, systems and support structure. - FY2022-Q1RestatedAnnual report
「In addition to improving the Creema product, with a focus on enhancing the user interface and measures to improve convenience for creators, we also strengthened our systems and support structure to provide customers with an even safer and more secure purchasing experience.」
The company continues to improve and strengthen the user interface, convenience for creators, systems and support structure. - FY2021RestatedAnnual report
「In addition, the Group worked to improve the user-friendliness of the "Creema" product, including by renewing the smartphone website and revamping work categories, and strengthened customer support, thereby seeking to enhance the value of the "Creema" experience.」
The company continues to improve its smartphone site, work category pages and customer support. - FY2021-Q3First statedAnnual report
「In addition, the Group worked to improve the user-friendliness of the "Creema" product, including by renewing the smartphone website and revamping work categories, and strengthened customer support, thereby seeking to enhance the value of the "Creema" experience.」
The smartphone website, work categories and customer support were identified as specific areas for improvement.