Establishing a New Sales Model in a New Market

「Under these conditions, our group pursued the following key initiatives: "① Enhancing low-code development tools and expanding market share," "② Expanding the target market for business applications," "③ Transitioning to cloud and subscription models," and "④ Strengthening support for business transformation as a whole."」

「Against this backdrop, our group pursued improved performance by adopting the following as its key policies: "① Enhancing low-code development tools and expanding market share," "② Expanding the target market for business applications," "③ Transitioning to cloud and subscription models," and "④ Strengthening support for business transformation as a whole."」

「・Enhance low-code products as user-led "agile development plus in-house development" becomes mainstream」

「We began integrating the functions of "ATM Receive," a B2C remittance service that does not require a bank account and is provided by Seven Payment Service Co., Ltd. (head office: Chiyoda-ku, Tokyo; President and Representative Director: Kawabe Yuzuru (河邉 弦)), a member of the Seven Bank Group, with the enterprise low-code platform "intra-mart®."」

「Specifically, under "① Enhancing low-code development tools and expanding market share," we further enhanced the low-code development functions of our core product, "intra-mart®," including "Accel Studio," which can automatically create and manage applications based on templates. We also opened the "IM Marketplace," which publishes and provides components for system development, application templates and various applications.」

「Specifically, under "① Enhancing low-code development tools and expanding market share" and "③ Transitioning to cloud and subscription models," we released the latest version of the enterprise low-code platform "intra-mart®" (2023 Autumn edition), with substantially enhanced low-code development functionality. The low-code development tools have been further enhanced, including "Accel Studio," which can automatically create and manage applications based on templates.」

「Specifically, under "① Enhancing low-code development tools and expanding market share" and "③ Transitioning to cloud and subscription models," we began offering a new menu, the "Customer Success Support Service," which helps companies using the cloud-based low-code development service "Accel-Mart Quick" establish and utilise in-house system development capabilities through ongoing support.」

「Specifically, under "① Enhancing low-code development tools and expanding market share," we entered into an alliance partner agreement with Fast Accounting Co.,Ltd. (head office: Minato-ku, Tokyo; President and Representative Director: Mori Keitaro (森 啓太郎)). The company boasts the No. 1 sales position in payment-related document solutions (MM Research Institute, *AI-OCR Market Trends in the Accounting DX Field, 2022 edition*) and has extensive expertise in accounting operations. Through our collaboration, we will promote compliance with the Electronic Book Preservation Act and the invoice system, automate accounting operations, advance paperless operations and provide further support for companies' accounting-related DX.」

「Against this backdrop, our group pursued improved performance by adopting the following as its key policies: "① Enhancing low-code development tools and expanding market share," "② Expanding the target market for business applications," "③ Transitioning to cloud and subscription models," and "④ Strengthening support for business transformation as a whole."」

「Specifically, under "① Enhancing low-code development tools and expanding market share," we launched the "Accel-Mart Managed Service," which provides one-stop operation and maintenance support for the cloud service "Accel-Mart," usable as a low-code development platform. The service reduces the operational and maintenance burden associated with Accel-Mart and provides extensive support, including inquiry response, monitoring and ongoing maintenance. In addition, following successive enhancements to our products and services, our products ranked No. 1 in the "Workflow Market" category of Fuji Chimera Research Institute's *New Software Business Markets 2022* for the 15th consecutive year.」

「Against this backdrop, our group pursued improved performance by adopting the following as its key policies: "① Enhancing low-code development tools and expanding market share," "② Expanding the target market for business applications," "③ Transitioning to cloud and subscription models," and "④ Strengthening support for business transformation as a whole."」

「Specifically, under "① Building a new sales model for achieving DX," we entered into a BPM partner agreement with TechnoPro, Inc. (head office: Minato-ku, Tokyo; President and Representative Director: Asai Koichiro (浅井 功一郎)), which operates Japan's largest independent technical staffing services business, with approximately 17,000 engineers and researchers across a broad range of industries. Through collaboration with TechnoPro IT, the company's internal business unit specialising in software outsourcing, we will actively promote solutions optimised for each company and expand into new customer segments, thereby supporting companies in achieving DX.」

「Against a backdrop of increasingly diverse customer needs, adoption accelerated not only of workflow solutions combining low-code development tools to enable flexible, rapid system development with external services such as RPA and electronic signatures, but also of the digitisation and automation of business processes through integration with those services. The use of the quick-to-deploy cloud service "Accel-Mart" provided further support, and the solution became established as a workflow/BPM platform that facilitates telework, driving steady adoption. As a result, our products ranked No. 1 in the "Workflow Market" category of Fuji Chimera Research Institute's *New Software Business Markets 2021* for the 14th consecutive year since the survey began in 2008.」

「Specifically, under ① building a new sales model to achieve DX, we newly established the Alliance Partner Program within the partner program for our core product, Digital Process Automation Platform intra-mart®. The program is designed to accelerate collaboration with digital technologies. Together with alliance partners offering products and services highly regarded by the market, we will create new added value by integrating them with various intra-mart solutions, achieve the sophisticated digitalization and automation of business operations sought by companies in a short period, and conduct broad-based market outreach by combining the partners’ sales channels and marketing methods.」

「Specifically, under ① building a new sales model to achieve DX, we entered into a BPM partner agreement with トッパン・フォームズ株式会社 (representative director and president: Sakata Koichi (坂田 甲一); hereinafter, Toppan Forms). By using intra-mart® in initiatives aimed at improving operational efficiency through advanced digital technologies such as AI-OCR and RPA promoted by Toppan Forms, we will enhance the quality of the services provided and further advance DX. We also entered into a sales partner agreement with Global Bridge COMPANY, an in-house company promoting global development at PERSOL PROCESS & TECHNOLOGY CO., LTD. (Koto-ku, Tokyo; representative director and president: Yokomichi Koichi (横道 浩一)), part of the comprehensive human resources services group PERSOL, to promote the elimination of seals and paperless operations needed for diverse working styles, including telework.」

「Specifically, under ① building a new sales model to achieve DX, we strengthened and integrated the functions of our workflow/BPM offerings to achieve higher productivity through the digitalization and automation of business processes as a whole, against a backdrop of interest in work-style reform and DX (digital transformation). As customer needs have become more complex each year, workflow/BPM adoption progressed steadily through the optimization of operations using technologies such as RPA and process mining, the promotion of a low-code development platform that enables rapid adaptation to change, and the spread of Accel-Mart, a cloud service that can be used immediately in business operations. As a result, our product ranked first in the workflow market category of Software Business New Market 2020, published by 株式会社富士キメラ総研, for the 13th consecutive year since the survey began in 2008.」

「Against this backdrop, our group has established the following four priority policies for the current fiscal year and is working to improve business performance: ① building a new sales model to achieve DX, ② strengthening the competitiveness of our solutions, ③ substantially strengthening our service business and achieving sustainable growth, and ④ improving operational efficiency and developing human resources.」

「Against this backdrop, our group established the following four priority policies for the current fiscal year and worked to improve business performance: ① establishing a new sales model in the target new market, ② upgrading our solutions to make them competitive in the new market, ③ upgrading our service business and establishing a foundation for sustainable growth, and ④ upgrading group management and developing human resources.」

「Regarding ① establishing a new sales model in the target new market, we strengthened our approach to new customers through external events and jointly hosted seminars. Enterprise Web Solution, our largest annual event, attracted more than 2,500 visitors and concluded successfully with strong attendance.」

「Specifically, under ① establishing a new sales model in the target new market, we pursued product development and functional enhancements centered on our core product, the system common platform intra-mart, actively incorporating customer requirements and digital technologies. In addition to optimizing business processes across the organization through Digital Process Solutions, which incorporate specific business expertise into workflow and BPM, we focused on establishing customer engagement, and adoption progressed steadily. Our product also ranked first in the workflow market category of Software Business New Market 2019, published by 株式会社富士キメラ総研, for the 12th consecutive year since the survey began in 2008.」

「Specifically, under ① establishing a new sales model in the target new market, we incorporated digital technologies centered on BPM, deployed business solutions incorporating operational expertise from industries such as manufacturing and financial services, and expanded our cloud services to improve productivity through the digitalization and automation of business processes. As a result, the number of companies adopting our core product, the system common platform intra-mart, exceeded 6,800.」

「Specifically, under ① establishing a new sales model in the target new market, we expanded transactions with key partners. Under ② upgrading our solutions to make them competitive in the new market, intra-mart’s cloud service Accel-Mart grew substantially, leading to the acquisition of new users.」

「Against this backdrop, our group established the following four priority policies for the current fiscal year and worked to improve business performance: ① establishing a new sales model in the target new market, ② upgrading our solutions to make them competitive in the new market, ③ upgrading our service business and establishing a foundation for sustainable growth, and ④ upgrading group management and developing human resources.」

「We also announced the launch of CollaboOne, a total solution service for operators managing customer and contract information, billing calculations, invoicing and collections, in collaboration with FORVAL TELECOM,INC. (head office: Chiyoda-ku, Tokyo; president: 谷井 剛) to provide IT support for agency business models, including communications services.」

「Specifically, under the policy of establishing a new sales model in the target new market, we focused on providing products and solutions to achieve higher labor productivity, stronger corporate competitiveness and greater customer satisfaction. As a result, the importance of business-process reform became widely recognized, and the number of companies using our products exceeded 6,000.」

「Against this backdrop, our group established the following four priority policies for the current fiscal year and worked to improve business performance: ① establishing a new sales model in the target new market, ② upgrading our solutions to make them competitive in the new market, ③ upgrading our service business and establishing a foundation for sustainable growth, and ④ upgrading group management and developing human resources.」

「Against this backdrop, our group established the following four priority policies for the current fiscal year and worked to improve business performance: ① establishing a new sales model in the target new market, ② upgrading our solutions to make them competitive in the new market, ③ upgrading our service business and establishing a foundation for sustainable growth, and ④ upgrading group management and developing human resources.」

「Against this backdrop, our group established the following four priority policies for the current fiscal year and worked to improve business performance: ① establishing a new sales model in the target new market, ② upgrading our solutions to make them competitive in the new market, ③ upgrading our service business and establishing a foundation for sustainable growth, and ④ upgrading group management and developing human resources.」

「As part of establishing a new sales model in the target new market, we entered into a business partnership with NTT DATA Figtree Systems Pty Ltd. (head office: Sydney NSW Australia; CEO: Ricky AU; hereinafter, Figtree), which has provided risk management and insurance business applications to more than 200 financial institutions and government agencies, primarily in Australia, New Zealand and the UK, for more than 30 years. We aim to substantially expand our BPM business for financial institutions in Australia. We also established the intra-mart Figtree Innovation Centre within Figtree on 1 April 2017. Going forward, we will develop applications suited to local companies and establish a strong sales structure.」

「Our group established the following four priority policies for the current fiscal year and worked to improve business performance: ① establishing a new sales model in the target new market, ② upgrading our solutions to make them competitive in the new market, ③ upgrading our service business and establishing a foundation for sustainable growth, and ④ upgrading group management and developing human resources.」

「Against this backdrop, our group established the following four priority policies for the current fiscal year and worked to improve business performance: ① establishing a new sales model in the target new market, ② upgrading our solutions to make them competitive in the new market, ③ upgrading our service business and establishing a foundation for sustainable growth, and ④ upgrading group management and developing human resources.」

「Specifically, under the policy of establishing a new sales model in the target new market, our core product, intra-mart, was adopted by 株式会社ケイ・オプティコム. By standardizing, visualizing and automating call-center business processes, we successfully improved customer satisfaction and operational efficiency.」

「We established the following four priority policies for the current fiscal year and worked to improve business performance: ① establishing a new sales model in the target new market, ② upgrading our solutions to make them competitive in the new market, ③ upgrading our service business and establishing a foundation for sustainable growth, and ④ upgrading group management and developing human resources.」