Improving Labor Productivity through the Digitization of Business Processes

「We digitized data collection and verification activities that had been dispersed across multiple systems and paper media, reducing work time by 74% for shipment release decisions and 78% for product quality reviews.」

「If we fail to respond appropriately to building a development structure that uses AI and advancing development processes, this could affect the performance of our group through a decline in competitive advantage and deterioration in profitability.」

「Balancing higher development efficiency and quality through the use of low-code」

「We are further enhancing the functions of our low-code development tools, including “Accel Studio,” which can automatically create and manage applications based on templates. This has substantially improved convenience for companies conducting large-scale, continuous additional development in-house.」

「It boasts the No. 1 sales share in payment-related document solutions (MM Research Institute, “AI-OCR Market Trends in the Accounting DX Field,” 2022 edition). Through collaboration with the company, which has extensive expertise in accounting operations, we will promote compliance with the Electronic Book Preservation Act and the invoice system, as well as the automation of accounting operations, further supporting paperless operations and the digital transformation of corporate accounting functions.」

「In addition to digitalizing and automating business processes through integration with external services such as RPA and electronic signatures, adoption of workflow combined with low-code development tools, which enable flexible and rapid system development, accelerated. The use of Accel-Mart, a cloud service that can be introduced quickly, also provided support, and workflow/BPM became established as a means of readily enabling telework, with adoption progressing steadily. As a result, our product ranked No. 1 for the 14th consecutive year since the survey began in 2008 in the workflow market category of Software Business New Market 2021, published by Fuji Chimera Research Institute, Inc.」

「By seamlessly linking BPM and workflows with electronic contract and electronic signature services, the company can now achieve the digital transformation (DX) of all business processes, including those before and after the execution of contracts as well as the contract process itself.」

「We will strengthen collaboration between the two companies so that we can provide more customers with solutions that optimize and automate business processes across the organization, thereby contributing to higher corporate productivity.」

「To achieve “higher productivity through the digitalization and automation of entire business processes,” we have enhanced and integrated functions centered on workflow/BPM. As customer needs have become more complex each year, workflow/BPM adoption progressed steadily as a result of optimizing operations using technologies such as RPA and process mining, promoting a low-code development platform that can adapt quickly to change, and expanding the use of Accel-Mart, a cloud service that can be put to work immediately. As a result, our product ranked No. 1 for the 13th consecutive year since the survey began in 2008 in the workflow market category of Software Business New Market 2020, published by Fuji Chimera Research Institute, Inc.」

「The number of implementations of intra-mart, our core system platform, exceeded 7,500 as efforts involving digital technologies such as BPM, RPA and AI, the rollout of business solutions incorporating business expertise, and the expansion of cloud services advanced the digitalization and automation of business processes.」

「The Company will also actively pursue research and development to evolve intra-mart into a Digital Transformation Platform by integrating new technologies such as IoT (Internet of Thing), AI and RPA (Robotic Process Automation).」

「“Case Management” enables flexible handling of customer-facing operations that were previously difficult to automate because they involved many ad hoc requests and non-standardized tasks, substantially raising the level of automation.」

「In addition to optimising business processes across the organisation through “Digital Process Solutions,” which incorporate industry-specific business expertise into workflows and BPM, the company is also focusing on establishing customer engagement, and adoption is progressing steadily.」

「To achieve “higher productivity through the digitalization and automation of business processes,” we have embedded digital technologies centered on BPM, developed business solutions incorporating operational expertise from industries such as manufacturing and finance, and expanded our cloud services. As a result, the number of companies adopting our flagship system platform, “intra-mart,” exceeded 6,800.」

「As a new business, we began providing the “Process Migration” service, which uses log data to support the rapid implementation of business process improvements at companies. This enables the visualization and analysis of business processes when building a BPMS (business process management system), as well as the analysis and identification of bottlenecks and the redesign of optimal business processes.」

「Using “IM-BPM Process Designer (Desktop Edition),” customers can easily describe their business flows themselves, organizing redundant processes and person-dependent tasks and enabling them to experience operational improvements and productivity gains through optimized business processes.」

「Through our business alliance with the company, we will promote the digitalization and automation of operations across the logistics industry, which faces numerous challenges in recent years, and contribute to higher productivity and work-style reform.」

「As a result of focusing on providing products and solutions to improve labor productivity, corporate competitiveness and customer satisfaction, awareness of the importance of business process reform spread, and the number of companies adopting our products exceeded 6,000.」

「Specifically, we have developed a range of products and services with a focus on improving labor productivity through the digitalization of business processes.」