Investment in Service Quality, Customer Satisfaction, Security and New Services
First written in FY2016. 30 of 32 entries say "Advanced", first in FY2017-Q1. Latest entry: 2026-08-10.
The whole theme swung hardest in 2020: 1 of 10 companies on the "Worse" side.
10 other companies' latest entry also says "Advanced".
- 2026-08-10AdvancedEarnings
「Although fixed costs increased to develop new services, enhance service systems and expand the proprietary database, we continued investing to strengthen our competitiveness over the medium to long term and are working to reinforce the foundation for future growth.」
The company specifically described continued investment in new services, service systems and its proprietary database as strengthening the foundation for future growth. - FY2026AdvancedAnnual report
「Total capital expenditures for the consolidated fiscal year, after eliminating intersegment transactions, were ¥964.053 million. Before eliminating intersegment transactions, the main expenditures were ¥447.484 million for upgrading the core service and internal systems and ¥393.347 million for upgrading the proprietary database in the credit management services business.」
The Company continued investing in its core service and internal systems and proprietary database, with annual capital expenditures of ¥964.053 million, including ¥447.484 million and ¥393.347 million, respectively. - 2026-05-20AdvancedEarnings presentation
「Advancement of the credit management services business Integration of AI × data × monitoring」
The company presented the integration of AI, data and monitoring as a specific direction for advancing its credit management services. - FY2026-H1AdvancedAnnual report
「① Service enhancement and digital transformation • Launch of the 「RM登記簿調査レポート」 commercial registry research report (April) • Launch of the “Anti-Social Forces Check: Individual Search” function (April) • Launch of the web app version of the 「リスモン業種別審査ノート」 industry-specific credit review notes (May) • Launch of an e-learning course addressing revisions to the Subcontracting Act and the Freelance Act (June) • Launch of the 「RM中国企業コンプラチェックレポート」 Chinese corporate compliance check report (September)」
Regarding service enhancement and digital transformation, the Company implemented multiple initiatives covering credit management, anti-social forces checks, credit review content, legal and regulatory compliance training and Chinese corporate compliance. - FY2025-H1AdvancedAnnual report
「Cash used in investing activities was ¥656.092 million, compared with ¥508.511 million used in the prior-year period. This was mainly due to expenditures of ¥447.232 million for the acquisition of intangible assets, ¥100.000 million for deposits into time deposits and ¥99.804 million for the acquisition of investment securities, among other factors.」
The Company continued investing in its service infrastructure, including intangible assets related to its service systems and proprietary database, with ¥447.232 million spent on acquiring intangible assets. - FY2024AdvancedAnnual report
「Total capital expenditures for the consolidated fiscal year were ¥933.865 million, mainly comprising ¥509.139 million for upgrading the core service systems and internal systems and ¥386.730 million for upgrading the proprietary database in the credit management services business.」
The Company continued investing in its core service systems, internal systems and proprietary database, bringing total capital expenditures to ¥933.865 million. - FY2024-Q2AdvancedAnnual report
「Cash used in investing activities was ¥508.511 million, or 152.4% of the prior-year period. This was mainly due to expenditures of ¥10.311 million for the acquisition of property, plant and equipment, ¥464.402 million for the acquisition of intangible assets and ¥44.942 million for the acquisition of a business, among other factors.」
The Company continued investing in its service systems, proprietary database and other areas, spending ¥464.402 million on the acquisition of intangible assets during the cumulative second quarter. - FY2024-Q1RestatedAnnual report
「The Company continues to invest in upgrading its proprietary database and service systems.」
The Company continues to invest in upgrading its proprietary database and service systems. - FY2023-Q3AdvancedAnnual report
「The Company invested in upgrading its service systems and strengthening security, while personnel expenses and marketing expenses increased to strengthen service delivery.」
The Company reported that it invested in upgrading its service systems and strengthening security. - FY2023-Q2AdvancedAnnual report
「Cash used in investing activities was ¥333.559 million, or 155.3% of the prior-year period. This was mainly due to proceeds of ¥47.797 million from the sale of investment securities, which contributed to the increase, and expenditures of ¥379.979 million for the acquisition of intangible assets, which contributed to the decrease.」
During the cumulative second quarter, the Company spent ¥379.979 million on acquiring intangible assets and continued investing in its service and software infrastructure. - FY2022AdvancedAnnual report
「Total capital expenditures for the consolidated fiscal year were ¥877.721 million, mainly comprising ¥434.708 million for upgrading the core service systems and ¥329.330 million for upgrading the proprietary database in the credit management services business.」
The Company expanded investment in its core service systems and proprietary database, investing ¥877.721 million during the year. - FY2022-Q3AdvancedAnnual report
「• Launch of the credit management support report 「リスモンAI与信管理PDF」 (October) • Launch of the 「リスモン企業データベースAPI連携サービス」 corporate database API integration service (October) • Launch of the corporate payment processing services “Rismon Collect” and “Rismon Pay” (November)」
The Company successively launched an AI credit management report, corporate database API integration and corporate payment processing services, advancing the development of new services. - FY2022-Q1AdvancedAnnual report
「Revision of the rating logic (June)」
The Company revised its rating logic and updated the data and software infrastructure supporting its existing services. - FY2021AdvancedAnnual report
「Total capital expenditures for the consolidated fiscal year were ¥505.928 million, mainly comprising ¥322.032 million for upgrading the core service systems used in the credit management services business.」
Capital expenditures for the fiscal year ending March 2021 were ¥505.928 million, of which ¥322.032 million was invested in upgrading the core service systems. - FY2021-Q3AdvancedAnnual report
「Added a function that automatically registers financial statement data in the “Financial Statement Analysis System” using “Financial Statement AI-OCR” (September)」
The Company enhanced its service functionality by adding an AI-OCR-based automatic registration function to its existing financial statement analysis system. - FY2021-Q2AdvancedAnnual report
「Added a function that automatically registers financial statement data in the “Financial Statement Analysis System” using “Financial Statement AI-OCR” (September)」
The Company enhanced its service functionality by adding an AI-OCR-based automatic registration function to its existing financial statement analysis system. - FY2021-Q1AdvancedAnnual report
「• Enhanced the survey items in the Chinese corporate credit information service 「RM中国企業情報ナビ」 and added a survey on the impact of COVID-19 (April) • Launched “AppSuite,” a business application creation tool, on the J-MOTTO groupware platform (April) • Added “RM Credit Limit” to the Chinese corporate credit information service 「RM中国企業情報ナビ」 (June) • Launched the “Anti-Social Forces Heat Map (Beta),” which displays compliance risk involving anti-social forces in heat-map format (June)」
The Company successively added and launched a COVID-19-related survey function, a business application creation tool for J-MOTTO, credit limits for Chinese companies and a function for visualizing anti-social forces risk. - FY2020-Q3AdvancedAnnual report
「• Launch of the “RM Rating API Service” (November) • Launch of a condolence payment program for ratings A to D under the credit monitoring service (November) • Launch of the “Risk Monster Mutual Aid Service” condolence payment program for ratings E and F under the credit monitoring service (December)」
The Company successively launched the RM Rating API, the condolence payment program under its credit monitoring service and the mutual aid service, continuing to enhance its new services. - FY2020-Q2AdvancedAnnual report
「株式会社TKC and the Company jointly developed the university-focused web learning system 「ビジネス実務与信管理学習ツール」 (July)」
As part of its investment in and enhancement of new services, the Company advanced the joint development with 株式会社TKC of a web learning system for universities. - FY2020-Q1AdvancedAnnual report
「• Launch of the iOS version of the smartphone app for the “ハッスルモンスター” sales opportunity and daily report management system (April) • Launch of a video e-learning course featuring instructors from the public training program (June)」
The Company launched a smartphone app and a video e-learning course and continued enhancing its new and existing services. - FY2019AdvancedAnnual report
「Total capital expenditures for the consolidated fiscal year were ¥322.507 million, mainly comprising ¥218.801 million for upgrading the core service systems used in the credit management services business.」
The Company reported ¥322.507 million in annual capital expenditures to support service quality, security and new services, of which ¥218.801 million was invested in upgrading its core service systems. - FY2019-Q3AdvancedAnnual report
「Began providing e-Credit Navi’s “Antisocial Forces Article Search” in October; began providing “desknet's Sync,” a service for two-way synchronization between the J-MOTTO groupware scheduling function and smartphone calendars, in November; began providing an “Original e-Learning Content Function” for Cybax Univ. in November; began providing the “Portfolio Analysis Service for Chinese Companies” in November.」
The Company launched multiple services as part of its efforts to enhance existing service functionality and develop new services. - FY2019-Q2AdvancedAnnual report
「• Launch of the cloud-based “Financial Statement Analysis System” (July) • Launch of the smartphone app for the “ハッスルモンスター” sales opportunity and daily report management system (September)」
As part of its investment in and enhancement of new services, the Company launched a cloud-based financial statement analysis system and a smartphone app for ハッスルモンスター. - FY2019-Q1AdvancedAnnual report
「• All Group companies exhibited at “Japan IT Week Spring: The 9th Cloud Computing EXPO” (May) • リスモン・ビジネス・ポータル株式会社 began offering “Web給与明細” and “J-MOTTOワークフロー,” previously optional services of J-MOTTO (ジェイモット), as standalone services (June)」
To expand and promote its services, the Group exhibited at a cloud-related trade show and launched new standalone services related to J-MOTTO. - FY2018AdvancedAnnual report
「Total capital expenditures for the consolidated fiscal year were ¥303.170 million, mainly comprising ¥195.344 million for upgrading the core service systems used in credit management services and related operations.」
The Company reported annual capital expenditures of ¥303.170 million, of which ¥195.344 million was invested in upgrading its core service systems. - FY2018-Q3AdvancedAnnual report
「• Launch of the “ハッスルモンスター” sales opportunity and daily report management system (October)」
As part of its investment in and enhancement of new services, the Company launched a sales opportunity and daily report management system. - FY2018-Q1AdvancedAnnual report
「• Launch of the cloud-based time and attendance management service “J-MOTTO Web勤怠” (June)」
As part of its investment in and enhancement of new services, the Company launched a cloud-based time and attendance management service. - FY2017AdvancedAnnual report
「Total capital expenditures for the consolidated fiscal year were ¥276.801 million, mainly comprising ¥168.248 million for upgrading the core service systems used in credit management services and related operations.」
The Company specifically reported annual capital expenditures, including investment in upgrading its core service systems. - FY2017-Q3AdvancedAnnual report
「• Consolidated subsidiary 日本アウトソース株式会社 launched the 「名館長クラウド」 library management system (November)」
The Company reported concrete progress in enhancing its services, including the launch of a new cloud system. - FY2017-Q2AdvancedAnnual report
「• Launch of the “Portfolio Service Web Management Function” (July) • Launch of the first fintech service, “Risk Monster Mutual Aid Service” (August)」
Regarding investment in and enhancement of new services, the Company launched the Portfolio Service web management function and its first fintech service. - FY2017-Q1AdvancedAnnual report
「Launch of the 「リスモン業界レポート」 industry report service (May)」
As a specific result of investment in and enhancement of new services, the Company launched an industry report service. - FY2016First statedAnnual report
「Within operating cash flow, we will invest in improving the quality and customer satisfaction of existing services and strengthening security, while actively investing in new services.」
Policy of investing in existing services, new services and security within operating cash flow.