One-stop after-sales support, including rental management

「獲得顧客が「購入・管理・売却」へと循環・展開する事業構造を構築。」

「In the property management business, strong sales of investment properties leading to subscriptions have allowed us to maintain an upward trend in both the number of subscription owners and the number of contracts. As a result, the main KPIs progressed strongly: the RENOSY member base totaled 655,857, up approximately 17% year on year; owners totaled 24,806, up approximately 12%; and subscription contracts totaled 47,916 units, up approximately 26%.」

「The numbers of owners and subscription contracts both remain on an upward trend」

「In the property management business, strong sales of investment properties leading to subscriptions have allowed us to maintain an upward trend in both the number of subscription owners and the number of contracts. As a result, the main KPIs progressed strongly: the RENOSY member base totaled 558,996, up approximately 23% year on year; owners totaled 22,201, up approximately 28%; and subscription contracts totaled 38,110 units, up approximately 25%.」

「In the property management business, in addition to strong purchase DX, which leads to subscriptions, we acquired 株式会社Core Asset Management in December 2023 and RW OpCo, LLC in March 2024 through M&A, maintaining an upward trend in both the number of subscription owners and the number of contracts.」

「In the property management subscription business, we have focused not only on maintaining high occupancy rates using AI and reducing equipment costs through economies of scale, but also on measures to raise rents through resident-focused renovations. As a result, the main KPIs progressed strongly: RENOSY members*7 totaled 456,000, up approximately 29% year on year; purchase DX closed transactions*8 totaled 1,919, up approximately 26%; sale DX closed transactions*9 totaled 738, up approximately 37%; and subscription contracts*10 totaled 30,384 units, up approximately 98%.」

「Through collaboration following the addition of Core Asset Management, whose principal business is rental property management, to the Group, we aim to increase the stability of the business by raising the number of rental units under management and thereby increasing the proportion of recurring-revenue businesses. We also expect synergies including improvements in property management operations through the use of technology from our subsidiary ITANDI, lower construction costs and improved vacancy rates through economies of scale, reductions in back-office work through the integration of corporate functions, more efficient owner support through the OWNR app, and an improved customer experience.」

「The Group’s 株式会社RENOSY ASSET MANAGEMENT provides property asset management for real estate investments through a broad, proprietary range of long-term, stable services extending beyond rental property management, offered on a monthly subscription basis. Through further digital transformation of the business, we aim to improve the customer experience and productivity of all parties involved, including owners, residents, and restoration and renovation contractors.」

「The Group consists of the Company and 8 subsidiaries. Its principal businesses are the development and operation of the comprehensive real estate brand 「RENOSY」 and the real estate platform 「神居秒算」 for the Chinese-speaking market; the purchase, sale and brokerage of pre-owned real estate; condominium rental property management; subleasing; renovations; the development and operation of business support systems for real estate brokerage and property management companies; brokerage of high-end rental properties; the development, operation and external sale of proprietary products such as a bank loan application platform; and rent debt guarantee services. The Group covers all areas of real estate, including rentals, purchases and sales, renovations and investment, and provides one-stop services.」

「As a result, although sales increased steadily year on year, sales growth temporarily slowed because sales personnel were reassigned to strengthen the rental property management business, a recurring-revenue business, and create new businesses, resulting in a low progress rate against the earnings forecast.」

「We develop and operate 「RENOSY」, a pre-owned real estate platform offering an integrated range of services from home searches and renovations to asset utilization, post-purchase management and sales.」

「We develop and operate 「RENOSY」, a pre-owned real estate platform offering an integrated range of services from home searches and renovations to asset utilization, post-purchase management and sales. In particular, our services for rental property management and the sale of investment properties focus on studio apartments in major metropolitan areas, where stable demand is expected.」

「By also providing rental property management services after condominium handover, we offer one-stop services tailored to customer needs and work to improve customer convenience.」