Deteriorating Convenience-Store Operating Conditions Due to Labor Shortages
First written in FY2017. 6 of 12 entries say "Worsened", first in FY2019-Q2. Latest entry: FY2026.
CVS Bay Area moved to the "Worse" side of this theme in 2019.
2 other companies' latest entry also says "Worsened".
- FY2026WorsenedAnnual report
「If the worsening social labor shortage delays the securing of necessary personnel and unavoidably results in a reduction in service provision, this could affect our group's ability to secure earnings.」
The labor shortage was positioned as a worsening external environment, and the risk that delays in securing necessary personnel could lead to reduced services and affect the ability to secure earnings was reported again. - 2026-04-13WorsenedEarnings
「In the first half, our hotel business fell short of its sales and profit plans because of delays in starting sales, sluggish booking growth and delays in establishing internal systems.」
The company identified delays in starting sales, sluggish bookings and delays in establishing internal systems as factors behind the hotel business missing its plan. - FY2026-H1WorsenedAnnual report
「Against a backdrop of worsening labor shortages, employment and income conditions have improved to a certain extent.」
The labor shortage was described as "worsening," indicating that labor constraints in the economic environment were more severe than before. - FY2025WorsenedAnnual report
「If the worsening social labor shortage delays the securing of necessary personnel and unavoidably results in a reduction in service provision, this could affect our group's ability to secure earnings.」
The labor shortage was explicitly identified as a group-wide labor risk that could affect earnings through delays in securing necessary personnel and reductions in service provision. - FY2020-Q2MaterialisedAnnual report
「We implemented improved compensation for part-time workers ahead of schedule to secure talented personnel, while continuing to incur system investment-related costs to improve operational efficiency. As a result, segment profit declined from the previous year, when it had increased substantially.」
The early implementation of improved compensation for part-time workers to secure personnel resulted in higher personnel-related costs, which emerged as a factor behind lower profit in the condominium front-desk services business. - FY2020-Q1MaterialisedAnnual report
「Operating costs have increased because, among other factors, we temporarily dispatched head-office employees after delays in securing the personnel needed to open some newly contracted properties.」
Delays in securing the personnel needed to open newly contracted properties and higher operating costs resulting from the temporary dispatch of head-office employees actually occurred. - FY2019WorsenedAnnual report
「There are concerns that higher hiring costs for front-desk staff will squeeze earnings. In recent years, we have also expanded the business beyond the condominium sector to companies, shared offices and public facilities, but there is no guarantee of sustained growth, and this could affect the performance of our group.」
The impact of labor shortages became more specific in the form of higher hiring costs for front-desk staff and concerns over pressure on earnings. - FY2019-Q3RestatedAnnual report
「There are signs that more stores are struggling to secure employees due to the declining young population and other factors.」
Continued to report difficulties securing store employees against a backdrop of the declining young population. - FY2019-Q2WorsenedAnnual report
「There are signs that more stores are struggling to secure employees due to the declining young population and other factors.」
The labor shortage was defined more specifically as signs that more stores are struggling to secure employees. - FY2019-Q1RestatedAnnual report
「However, concerns about escalating trade frictions resulting from the rise of protectionism and the increasingly apparent labor shortage caused by a declining young working-age population, together with continued consumer thrift, mean that the economy continues to lack sufficient strength to provide a clear outlook.」
Continued to report the emergence of labor shortages attributable to the declining young working-age population as an economic-environment factor. - FY2018-Q3RestatedAnnual report
「Against a backdrop of labor shortages caused by the declining young working-age population, the employment environment has continued to improve, with the active job openings-to-applicants ratio remaining at historically high levels.」
Continued to report labor shortages caused by the declining young working-age population as an external factor affecting the employment environment. - FY2017First statedAnnual report
「It is difficult to achieve a substantial increase in sales at existing stores, while labor shortages have also become evident, and we believe the operating environment has become even more challenging.」
The company identified the growing labor shortage as a new risk affecting the operating environment of its convenience-store business.