ブルーテック has launched an API for AI-agent integration with its Knowledge Suite+ platform. Opportunities, notes, sales reports and product information stored in KS+ can now be retrieved and updated from external systems and AI agents.
ブルーテック's KS+ platform will begin offering an API on 4 November 2026 that allows AI agents and external systems to retrieve, register, update and delete opportunity information, opportunity notes, sales reports and product information. This will enable KS+ data to be integrated with a company's own AI agents, marketing automation and CRM tools, sales systems and core business systems.
The new API can be combined with the existing business partner and business partner contact APIs to provide integrated access to everything from customer information to opportunities, sales activities and product information. Usage controls and visibility through the AI Secure Launcher will be provided, supporting usage management and governance within companies.
The background is the current situation in which customer and opportunity information is dispersed across multiple systems as the use of generative AI expands across business operations. KS+ aims to serve as a data platform supporting sales activities through AI agents, built on a foundation of deduplicated customer data.
KS+ MCP, which will support the open standard MCP for connecting AI applications and external services, is scheduled to be provided in the future. This will create an environment for viewing and manipulating customer and opportunity information in natural language. Integration with AI applications such as Claude and Microsoft Copilot is also envisaged.