Komori
Satoh& (9996) · PolicyAdvancedLatest Earnings (2026-08-12): "Reframed"

Customer-driven management that faces the front lines and reality squarely

First written in FY2017. 16 of 27 entries say "Restated". Latest entry: 2026-08-12.

27entries
10years
3from disclosures
Share on X
How it moved
ProgressHeldSoftenedWorseRestatedFY2017 – FY2019RestatedFY2023-Q1 – FY2024-Q3ReframedFY2025-H1 – 2026-05-132017: 320172018: 420182019: 420192020: 120202021: 220212022: 320222023: 220232024: 320242025: 120252026: 42026
Same theme, other companies
Customer-driven management that faces the front lines and reality squarelyA theme 1 companies write about · 0 as a headwind · 1 as a tailwind

No other company in this theme has enough history to compare yet.

Full recordFilings, disclosures and news, newest first
  1. 2026-08-12ReframedEarnings

    「2030年を見据え「食をコアとしたマーケティング・ソリューションカンパニーを目指して~豊かな食文化の地方創生に貢献する企業へ~」をスローガンとした「第2次中期経営計画」の最終年度である今年度は、「信頼を得る営業で更なる深耕拡大」を経営方針に掲げ、「営業力の徹底強化」、「お客様の課題解決のためのトータルサポート」、「人への投資」の3つのテーマについて、全社を挙げて取り組んでおります。」

    従来の顧客起点・深耕拡大の方針を、「信頼を得る営業で更なる深耕拡大」と表現し、営業力、顧客課題解決、人への投資の3テーマに整理している。
  2. FY2026AdvancedAnnual report

    「We further strengthened the execution of regional strategies for each industry segment, concentrated sales of product categories with room for growth by industry, with the goal of increasing share in each product category, and succeeded in expanding sales of products sought by customers through the introduction of new products.」

    The company is giving concrete form to its customer-focused sales approach through regional strategies by industry segment, concentrated sales of selected product categories, and the introduction and expanded sales of new products.
  3. FY2026-H1ReframedAnnual report

    「Under these management conditions, with 2030 in sight, the Group has adopted "A marketing and solutions company centered on food—becoming a company that contributes to the revitalization of rural areas through a rich food culture—" as its slogan and "Further deepening and expanding through strong sales capabilities" as its management policy for fiscal 2025. To meet customer needs, it is developing products across industry segments, continuing to expand sales of locally produced goods from Tohoku, and using and promoting locally sourced products from other regions. It is also using accumulated customer data to develop products suited to customer needs and improve the efficiency of sales activities.」

    For fiscal 2025, the company has changed the wording from the previous "Deepening and expanding through proactive sales" to "Further deepening and expanding through strong sales capabilities," combining cross-industry product development, expansion of regional products and more efficient sales through the use of customer data.
  4. FY2025-H1ReframedAnnual report

    「The company is also strengthening its sales and product development capabilities by working on industry-specific initiatives and regional co-creation to generate new value.」

    The company is developing its customer-focused sales approach through new value creation under "industry-specific initiatives × regional co-creation" and through stronger sales and product development capabilities.
  5. FY2024RaisedAnnual report

    「Under these conditions, the company has adopted "Deepening and expanding through proactive sales" as its management policy for fiscal 2024. To further strengthen its competitiveness, it is enhancing its ability to develop value-added products tailored to customer needs in order to solve customer issues, drawing out latent demand and increasing market share.」

    Under its fiscal 2024 policy of "Deepening and expanding through proactive sales," the company is strengthening its customer-focused management approach through value-added product development, the uncovering of latent demand and increased market share.
  6. FY2024-Q3RestatedAnnual report

    「Against this management backdrop, the Group’s management philosophy is “sound management and development of the Company” and “enhancing employees’ quality of life.” To capture After-Corona business opportunities, it is uncovering latent market demand, strengthening industry-specific service capabilities, developing private-label products, expanding market share, and prioritizing stronger on-site sales capabilities to propose solutions to customer issues and improve market share.」

    The company continues its customer-focused approach, seeking to increase market share by capturing post-COVID-19 demand through stronger front-line sales capabilities, industry-specific services, product development and proposals to solve customer issues.
  7. FY2024-Q1RestatedAnnual report

    「To reliably capture post-COVID-19 business opportunities following the reclassification of COVID-19 under the Infectious Diseases Control Law to Category V, the company is uncovering latent demand in the market, focusing on strengthening industry-specific service capabilities, developing private-label products and expanding market share, and making proposals to solve customer issues while prioritizing stronger front-line sales capabilities.」

    The company continues its customer-focused approach, seeking to increase market share by capturing post-COVID-19 demand through stronger front-line sales capabilities, industry-specific services, product development and proposals to solve customer issues.
  8. FY2023RestatedAnnual report

    「We will continue to address changes in the environment together with stakeholders, including customers, suppliers such as local producers, and logistics-related businesses, and meet customer expectations through comprehensive capabilities spanning industries and occupations, in order to share with customers the joy of thinking and creating together and to deliver memorable experiences.」

    The company continues to serve customers through collaboration with customers, suppliers including local producers, and logistics-related businesses, supported by comprehensive capabilities spanning industries and occupations.
  9. FY2023-Q1RestatedAnnual report

    「Returning to its starting point with the COVID-19 and post-COVID-19 environments in mind, the company is taking the initiative in visiting customers and following up at their sites, strengthening industry-specific service and product capabilities, and prioritizing reinforcement of its sales structure as it works to increase market share.」

    With the COVID-19 and post-COVID-19 environments in mind, the company continues customer-focused sales through customer visits, on-site follow-up, and stronger industry-specific service and product capabilities.
  10. FY2022RaisedAnnual report

    「Under these circumstances, looking ahead to living with and after COVID-19, the Group will return to its roots, take the lead in visiting customers and following up at customer sites, strengthen its industry-specific service and product capabilities, and prioritize strengthening its sales organization as it works to increase market share.」

    Regarding customer-focused management, the company has added specific action policies that prioritize taking the initiative in visiting customers and following up at their sites, strengthening industry-specific service and product capabilities, and reinforcing its sales structure.
  11. FY2022-Q3RestatedAnnual report

    「As a company-wide effort, we implemented measures to prevent COVID-19 infections in order to continue ensuring the safety and peace of mind of customers and employees, while providing new services that address customer issues and developing value-added products, and focused on market development and new customer acquisition.」

    With the safety and security of customers and employees as a prerequisite, the company continues to take a customer-focused approach by deepening market penetration and developing new markets through solving customer issues and offering value-added products.
  12. FY2022-Q1RestatedAnnual report

    「With the safety and security of customers and employees as our top priority, we have adopted "Taking on new possibilities in food together with customers" as our management policy slogan for fiscal 2021. We have positioned the year as one for responding to customers in the COVID-19 environment and preparing for future growth, and are working to provide ideal services by leveraging our strengths.」

    The company continues to link customer support and preparation for future growth with the safety and security of customers and employees and the provision of ideal services.
  13. FY2021RaisedAnnual report

    「To share with customers the joy of thinking and creating together and to deliver memorable experiences, we will address changes in the environment together with stakeholders, including customers, suppliers such as local producers, and logistics-related businesses, and meet customer expectations through comprehensive capabilities spanning industries and occupations.」

    The company is extending its customer-focused approach into collaboration not only with customers but also with stakeholders such as suppliers, including local producers, and logistics providers, demonstrating comprehensive capabilities spanning industries and occupations.
  14. FY2020RaisedAnnual report

    「Our business goes beyond simply supplying food ingredients for commercial use. As a "food professional," we will strengthen and expand our solution-based sales approach, working comprehensively with customers on both the procurement and sales sides to develop products, create menus and develop stores, thereby differentiating ourselves from competitors.」

    The company is moving to strengthen and expand its traditional approach of solving issues from the same perspective as customers through solution-based sales encompassing product development, menu creation and store development.
  15. FY2020-Q2RestatedAnnual report

    「Against this management backdrop, the Group adopted “Becoming the Company Customers Rely on Most” as its 2019 management policy and has worked to develop human resources and an environment that enable employees to think together with customers about their businesses, resolve issues and create services.」

    Under its management policy for fiscal 2019, the company continues to take a customer-focused approach by thinking about customers' businesses together with them and linking this to solving their issues and creating services.
  16. FY2020-Q1ReframedAnnual report

    「Against this management backdrop, the Group adopted “Becoming the Company Customers Rely on Most” as its 2019 management policy and has worked to develop human resources and an environment that enable employees to think together with customers about their businesses, resolve issues and create services.」

    Under its management policy for fiscal 2019, "Becoming the company customers rely on most," the company expresses its customer-focused approach through solving issues and creating services from the same perspective as customers.
  17. FY2019RestatedAnnual report

    「At the same time, we recognize the importance of consulting services in which we think and act together with customers from the same perspective. We believe that pursuing customers' fundamental issues and proposing specific measures and initiatives will contribute to our management policy for the current fiscal year, "Prosper together with our customers."」

    The company continues to pursue consulting services that think and act from the same perspective as customers, along with proposing specific solutions to their fundamental issues, as an approach to "prospering together with our customers."
  18. FY2019-Q3RestatedAnnual report

    「Against this management backdrop, the Group adopted “Prospering Together with Customers” as its 2018 management policy and has worked to develop human resources and an environment that enable employees to think together with customers about their businesses, resolve issues and create services.」

    The company continues to take a customer-focused approach by thinking about customers' businesses together with them and linking this to solving their issues and creating services.
  19. FY2019-Q2RestatedAnnual report

    「Against this management backdrop, the Group adopted “Prospering Together with Customers” as its fiscal 2018 management policy and has worked to develop human resources and an environment that enable employees to think together with customers about their businesses, resolve issues and create services.」

    The company continues to take a customer-focused approach by thinking about customers' businesses together with them and linking this to solving their issues and creating services.
  20. FY2019-Q1RestatedAnnual report

    「Against this management backdrop, the Group adopted “Prospering Together with Customers” as its fiscal 2018 management policy and has worked to develop human resources and an environment that enable employees to think together with customers about their businesses, resolve issues and create services.」

    Under the management policy for fiscal 2018, the company continues to take a customer-focused approach by thinking about customers' businesses together with them and linking this to solving their issues and creating services.
  21. FY2018RestatedAnnual report

    「Under these management conditions, the Group recognizes that, in order to accurately understand changes in the environment in which customers operate, it is important for all employees to think and act together with customers from the same perspective and face conditions on the ground and the realities of their businesses.」

    The company continues to pursue an approach in which all employees think and act from the same perspective as customers and face the conditions on the ground and realities of customers' businesses.
  22. FY2018-Q3RestatedAnnual report

    「Under these management conditions, the Group recognizes that, in order to accurately understand changes in the environment in which customers operate, it is important for all employees to think and act together with customers from the same perspective and face conditions on the ground and the realities of their businesses.」

    The company continues to pursue an approach in which all employees think and act from the same perspective as customers and face the conditions on the ground and realities of customers' businesses.
  23. FY2018-Q2RestatedAnnual report

    「Under these management conditions, the Group recognizes that, in order to accurately understand changes in the environment in which customers operate, it is important for all employees to think and act together with customers from the same perspective and face conditions on the ground and the realities of their businesses.」

    The company continues to pursue an approach in which all employees think and act from the same perspective as customers and face the conditions on the ground and realities of customers' businesses.
  24. FY2018-Q1RestatedAnnual report

    「Under these management conditions, the Group recognizes that, in order to accurately understand changes in the environment in which customers operate, it is important for all employees to think and act together with customers from the same perspective and face conditions on the ground and the realities of their businesses.」

    The company continues to pursue customer-focused management in which all employees think and act from the same perspective as customers and face conditions on the ground and the realities of their businesses.
  25. FY2017First statedAnnual report

    「In this environment, we believe that all employees must think and act together with customers from the same perspective and face the changes taking place around their businesses, based on a clear understanding of conditions on the ground and the realities of their businesses.」

    The company has newly articulated a management approach in which all employees think and act from the same perspective as customers and understand changes around customers by facing conditions on the ground and the realities of their businesses.
Moved together

"Development of JFSA-Branded and Locally Produced, Locally Consumed Products" moved the same way as this thread, in the same document, in 4 of its 27 moves.

444433★123456
  1. ★This thread
  2. 1Development of JFSA-Branded and Locally Produced, Locally Consumed Products4×
  3. 2Developing Next-Generation Talent and Proactive Hiring4×
  4. 3Accelerating Specialty Store Development4×
  5. 4Cost Reduction through Low-Cost Operations4×
  6. 5Proposal-based sales with enhanced industry and regional expertise3×
  7. 6Challenging Consumer Environment Driven by Deflation, Thrift and Preference for Low Prices3×

★ is this thread; numbers match the list above. The number on a line is how many documents both moved the same way in; lines between the other threads count the documents they moved together in too. Threads that move together often sit closer.

When this could move next
No upcoming earnings preview for Satoh& yet. It last moved in the Earnings of 2026-08-12: "Reframed".
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