Contactless, Hygiene-Focused Terminal Operations During the COVID-19 Pandemic

「The Group will draw on the lessons learned during the COVID-19 pandemic and respond firmly to the recovery in demand as one.」

「The Group will continue to implement infection-control measures throughout the terminals and work to ensure the safety and peace of mind of airport users and employees.」

「The Group will continue to implement infection-control measures throughout the terminals and work to ensure the safety and peace of mind of airport users and employees.」

「The Group will continue to implement infection-control measures throughout the terminals and work to ensure the safety and peace of mind of airport users and employees.」

「In addition to providing the government with pre-entry PCR testing space in Terminal 3, the company established PCR testing capacity for departing passengers in Terminals 1 and 2 (Kinoshita Group) and Terminal 3 (Toho University Haneda Airport Terminal 3 Clinic). Through these initiatives, Haneda Airport received the 5-star rating, the highest level worldwide, in SKYTRAX's COVID-19 Airport Safety Rating audit, becoming the first airport in Japan to do so.」

「Under these circumstances, the Group worked to ensure the safety and security of airport users by implementing infection-control measures throughout the terminals based on the Guidelines for Preventing the Spread of COVID-19 in the Aviation Sector, jointly prepared by the Scheduled Airlines Association of Japan and the Association of Airport Terminal Operators. It also expanded PCR testing capacity at Haneda Airport by opening PCR testing centres operated by the Kinoshita Group in Terminals 1 and 2, cooperating with the distribution of test kits and monitoring tests by the national government and the Tokyo Metropolitan Government, providing pre-entry PCR testing space in Terminal 3, and conducting PCR tests for overseas travellers at Toho University Haneda Airport Terminal 3 Clinic. In addition, it conducted workplace vaccinations for Group employees, employees of partner companies, tenant employees and other airport personnel, and provided vaccination venues for Japanese nationals living overseas. During the Tokyo 2020 Olympic and Paralympic Games, it implemented thorough border-control measures, including securing dedicated routes for officials to facilitate smooth entry into and departure from Japan. Through these initiatives, Haneda Airport received the 5-star rating, the highest level worldwide, in SKYTRAX's COVID-19 Airport Safety Rating audit, becoming the first airport in Japan to do so.」

「Under these circumstances, the Group worked to ensure the safety and security of airport users by implementing infection-control measures throughout the terminals based on the Guidelines for Preventing the Spread of COVID-19 in the Aviation Sector, jointly prepared by the Scheduled Airlines Association of Japan and the Association of Airport Terminal Operators. It also expanded PCR testing capacity at Haneda Airport by providing pre-entry PCR testing space in Terminal 3 and facilitating the opening of PCR testing centres operated by the Kinoshita Group in Terminals 1 and 2, while actively cooperating with the distribution of test kits and monitoring tests by the national government and the Tokyo Metropolitan Government. As vaccination progressed in Japan, the company began workplace vaccinations on 21 June for airport employees, including Group employees, employees of partner companies and tenant employees, to promote early vaccination, maintain employee health, and reduce the risk of infection for airport users. As a result of these initiatives, Haneda Airport received the highest rating of 5 stars in SKYTRAX's COVID-19 Airport Safety Rating audit, becoming the first airport in Japan to do so.」

「Toho University Haneda Airport Terminal 3 Clinic conducts PCR tests for overseas travellers and has established a system capable of issuing negative-test certificates in as little as 2 hours. In addition, PCR testing centres operated by the Kinoshita Group were opened in Terminals 1 and 2 in April this year, offering rapid tests with results available in approximately 15 minutes, among various initiatives to support safe and secure travel for airport users. These initiatives at Haneda Airport have also received accreditation under the Airport Health Accreditation (AHA) programme conducted by ACI (Airports Council International).」

「In addition to providing part of Terminal 3 as testing space in line with the government's expansion of PCR testing capacity, Toho University Haneda Airport Terminal 3 Clinic conducted PCR tests for overseas travellers and established a system capable of issuing negative-test certificates in as little as 2 hours. The company also began operating dedicated buses for people entering Japan to their accommodation hotels in cooperation with Tokyo Airport Transportation Co., Ltd. and others, and pursued various other initiatives.」

「At its facilities, the company improved ventilation capacity in the terminals, installed hand sanitiser and splash guards throughout the premises, and introduced thermal imaging cameras for temperature screening at security checkpoints. It also installed mask vending machines so airport users could purchase masks even when stores were closed. For international flights, as the government expanded its PCR testing capacity at ports of entry, the Group provided part of Terminal 3 as testing areas and waiting space for people undergoing testing. From 9 October, Toho University Haneda Airport Terminal 3 Clinic began providing PCR testing and issuing certificates for overseas travellers. The Group will continue working with the government and relevant organisations.」

「The Group is implementing measures to prevent the spread of infection based on the Guidelines for Preventing the Spread of COVID-19 in the Aviation Sector. At its facilities, it has worked to improve ventilation capacity, installed hand sanitiser throughout the premises, placed thermal imaging cameras at the entrances to security screening areas to measure passengers' temperatures, and installed splash guards at information counters and stores in the airport.」

「Although the state of emergency was lifted in stages in May and economic activity was gradually resuming, concerns about a second wave of COVID-19 infections were also growing, and society as a whole was moving toward a new way of living. The company is also considering operating its passenger terminal business in line with this new way of living. At its facilities, it is pursuing new initiatives to prevent the spread of infection at the airport, including continuously providing hand sanitiser, regularly ventilating passenger terminals to avoid the Three Cs, and taking measures to maintain distance between passengers in the lobby.」