A passenger terminal offering world-leading quality
First written in FY2016. 17 of 34 entries say "Advanced", first in FY2017-Q2. Latest entry: 2026-11-06.
No other company in this theme has enough history to compare yet.
- FY2026AdvancedAnnual report
「Haneda Airport Passenger Terminal received the 5-Star Airport rating, recognising it as being of world-class standard, for the 12th consecutive year in SKYTRAX's World Airport Star Rating. In World Airport Awards 2026, it ranked No. 1 worldwide in the overall domestic airport category for the 14th consecutive year, in the category evaluating airport cleanliness and other factors for the 11th consecutive year, and in the category evaluating PRM accessibility for the eighth consecutive year. It also ranked third worldwide in The World's Best Airports, the overall airport ranking.」
The company received the 5-Star Airport rating for the 12th consecutive year. In the 2026 ratings, it ranked No. 1 worldwide in the domestic airport, cleanliness and PRM accessibility categories, and third worldwide in the overall ranking. - 2026-05-08AdvancedRevisions to earnings forecasts
「Haneda Airport passenger terminals have received the five-star airport rating, the highest level worldwide, for 12 consecutive years in SKYTRAX’s World Airport Star Rating. In the World Airport Awards 2026, the terminals were ranked No. 1 worldwide in the overall domestic airport rating category for the 14th consecutive year, in the category evaluating airport cleanliness and other factors for the 11th consecutive year, and in the category evaluating services for persons with reduced mobility (PRM) for the 8th consecutive year. They also ranked No. 3 worldwide in the overall World's Best Airports category.」
Updated the consecutive five-star airport record from 11 to 12 years and updated the consecutive awards in each category. - FY2025AdvancedAnnual report
「Haneda Airport Passenger Terminal received the 5-Star Airport rating, recognising it as being of world-class standard, for the 11th consecutive year in SKYTRAX's World Airport Star Rating. In the 2025 international airport ratings, it ranked No. 1 worldwide in the category evaluating airport cleanliness and other factors for the 10th consecutive year, in the overall domestic airport category for the 13th consecutive year, and in the PRM category for the seventh consecutive year. It also ranked second in Best Airports in Asia, the overall ranking for Asian airports, and third worldwide in The World's Best Airports, the overall airport ranking.」
The company received the 5-Star Airport rating for the 11th consecutive year and ranked third worldwide in the 2025 overall ranking. These results met its medium-term target of remaining in the top three of World's Best Airports. - FY2025-H1RestatedAnnual report
「Haneda Airport Passenger Terminal received the 5-Star Airport rating, recognising it as being of world-class standard, for the 10th consecutive year in SKYTRAX's World Airport Star Rating. In WORLD AIRPORT AWARDS 2024, it also ranked No. 1 worldwide in The World's Cleanest Airports for the ninth consecutive year, in The World's Best Domestic Airports for the 12th consecutive year, and in World's Best PRM & Accessible Facilities for the sixth consecutive year. It ranked third in Best Airports in Asia, the overall ranking for Asian airports, and fourth worldwide in The World's Best Airports, the overall airport ranking.」
The company reconfirmed its already disclosed 2024 results: 10 consecutive 5-Star Airport ratings, No. 1 worldwide in the cleanliness, domestic airport and accessible facilities categories, and fourth place worldwide in the overall ranking. - FY2024Update to the 2024 international airport ratingsAnnual report
「In WORLD AIRPORT AWARDS 2024, Haneda ranked No. 1 worldwide in The World's Cleanest Airports for the ninth consecutive year, in The World's Best Domestic Airports for the 12th consecutive year, and in World's Best PRM / Accessible Facilities for the sixth consecutive year. It also ranked third in Best Airports in Asia, the overall ranking for Asian airports, and fourth worldwide in The World's Best Airports, the overall airport ranking.」
While maintaining 10 consecutive 5-Star Airport ratings, the company ranked fourth worldwide in the 2024 overall ranking and third in the overall Asian ranking. It also renewed its No. 1 worldwide results in multiple categories. - FY2024-Q3AdvancedAnnual report
「In December, Haneda Airport Passenger Terminal received the 5-Star Airport rating, recognising it as being of world-class standard, for the 10th consecutive year in SKYTRAX's World Airport Star Rating.」
The company extended its 5-Star Airport record from nine to 10 consecutive years. - FY2024-Q2RestatedAnnual report
「Last November, Haneda Airport Passenger Terminal received the 5-Star Airport rating, recognising it as being of world-class standard, for the ninth consecutive year in SKYTRAX's World Airport Star Rating. In WORLD AIRPORT AWARDS 2023 in March this year, it ranked third worldwide in The World's Best Airports, the overall ranking for international airports, and No. 1 worldwide in The World's Cleanest Airports for the eighth consecutive year, in The World's Best Domestic Airports for the 11th consecutive year, and in World's Best PRM / Accessible Facilities for the fifth consecutive year.」
The company reconfirmed its existing evaluation results: nine consecutive 5-Star Airport ratings, third place worldwide in the overall ranking, and No. 1 worldwide in the cleanliness, domestic airport and accessible facilities categories. - FY2023AdvancedAnnual report
「Last November, Haneda Airport Passenger Terminal received the 5-Star Airport rating, recognising it as being of world-class standard, for the ninth consecutive year in SKYTRAX's Global Airport Rating. In March this year, it ranked third worldwide in The World's Best Airports, the overall ranking for international airports, in WORLD AIRPORT AWARDS 2023, determined by an internet vote among general passengers. It also ranked No. 1 worldwide in The World's Cleanest Airports for the eighth consecutive year, in The World's Best Domestic Airports for the 11th consecutive year, and in World's Best PRM / Accessible Facilities for the fifth consecutive year.」
The company received the 5-Star Airport rating for the ninth consecutive year and ranked third worldwide in the overall 2023 ratings, while ranking No. 1 worldwide in cleanliness, domestic airports and accessible facilities. - FY2023-Q3RestatedAnnual report
「In June, Haneda Airport Passenger Terminal was ranked first in Best Airports in Asia, the overall ranking for Asian airports, for the second consecutive year, and second worldwide in World's Best Airports, the overall airport ranking, for the fourth consecutive year, in SKYTRAX's international airport ratings. It also ranked No. 1 worldwide in The World's Cleanest Airports for the seventh consecutive year, in The World's Best Domestic Airports for the tenth consecutive year, and in World's Best PRM / Accessible Facilities for the fourth consecutive year. In November, it received the 5-Star Airport rating, recognising it as a world-class passenger terminal, for the ninth consecutive year in SKYTRAX's Global Airport Rating.」
The company reconfirmed its previous evaluation results: first place in Asia, second place worldwide in the overall ranking, No. 1 worldwide in multiple categories, and nine consecutive 5-Star Airport ratings in the SKYTRAX ratings. - FY2023-Q2AdvancedAnnual report
「In June, Haneda Airport Passenger Terminal was ranked first in Best Airports in Asia, the overall ranking for Asian airports, for the second consecutive year, and second worldwide in World's Best Airports, the overall airport ranking, for the fourth consecutive year, in SKYTRAX's international airport ratings. It also ranked No. 1 worldwide in The World's Cleanest Airports for the seventh consecutive year, in The World's Best Domestic Airports for the tenth consecutive year, and in World's Best PRM / Accessible Facilities for the fourth consecutive year. In November, it received the 5-Star Airport rating, recognising it as a world-class passenger terminal, for the ninth consecutive year in SKYTRAX's Global Airport Rating.」
In the SKYTRAX ratings, the company maintained first place in Asia for the second consecutive year, second place worldwide in the overall ranking for the fourth consecutive year, and No. 1 worldwide in multiple categories, while extending its 5-Star Airport record to nine consecutive years. - FY2023-Q1AdvancedAnnual report
「In the 2022 international airport ratings conducted by UK-based SKYTRAX, Haneda Airport Passenger Terminal ranked first in Best Airports in Asia, the overall ranking for Asian airports, for the second consecutive year, and second worldwide in World's Best Airports, the overall airport ranking, for the fourth consecutive year. It also ranked No. 1 worldwide in The World's Cleanest Airports for the seventh consecutive year, in The World's Best Domestic Airports for the tenth consecutive year, and in World's Best PRM / Accessible Facilities for the fourth consecutive year.」
In the 2022 SKYTRAX ratings, the company ranked first in Asia for the second consecutive year and second worldwide in the overall ranking for the fourth consecutive year, while ranking No. 1 worldwide in cleanliness for seven consecutive years, among domestic airports for ten consecutive years, and in accessible facilities for four consecutive years. - FY2022ReframedAnnual report
「While maintaining a position in the World's Best Airports TOP3 since 2017, the company aims to achieve even higher-quality and more efficient operations.」
Under the new medium-term management plan, the company made its target more specific, shifting from the previous goal of world-leading quality to maintaining a top-three position in SKYTRAX's World's Best Airports while achieving both high-quality and highly efficient operations. - FY2022-Q3RestatedAnnual report
「Haneda Airport Passenger Terminal has received the 5-Star Airport rating, recognising it as being of world-class standard for the sixth consecutive year in SKYTRAX's Global Airport Rating. In the international airport customer survey, it became the first Japanese airport to rank No. 1 in Best Airports in Asia, the overall ranking for Asian airports, in August, and ranked second worldwide in The World's Best Airports, the overall airport ranking, for the third consecutive year. It also ranked No. 1 worldwide in The World's Cleanest Airports for the sixth consecutive year, in The World's Best Domestic Airports for the ninth consecutive year, and in World's Best PRM / Accessible Facilities for the third consecutive year.」
The company reconfirmed the SKYTRAX results previously presented: six consecutive 5-Star Airport ratings, first place in Asia as the first Japanese airport to achieve this, and second place worldwide in the overall ranking for three consecutive years. - FY2022-Q2AdvancedAnnual report
「Haneda Airport Passenger Terminal has received the 5-Star Airport rating, recognising it as being of world-class standard for the sixth consecutive year in SKYTRAX's Global Airport Rating. In the international airport customer survey conducted in August this year, it became the first Japanese airport to rank No. 1 in Best Airports in Asia, the overall ranking for Asian airports, and ranked second worldwide in The World's Best Airports, the overall airport ranking, for the third consecutive year. It also ranked No. 1 worldwide in The World's Cleanest Airports for the sixth consecutive year, in The World's Best Domestic Airports for the ninth consecutive year, and in World's Best PRM / Accessible Facilities for the third consecutive year.」
The company presented the results of becoming the first Japanese airport to rank No. 1 in Asia in the SKYTRAX ratings, ranking second worldwide in the overall ranking for the third consecutive year, and ranking No. 1 worldwide in cleanliness for six consecutive years, among domestic airports for nine consecutive years, and in accessible facilities for three consecutive years. - FY2021-Q3RestatedAnnual report
「In November 2019, Haneda Airport Passenger Terminal received the 5-Star Airport rating, recognising it as being of world-class standard for the sixth consecutive year in SKYTRAX's Global Airport Rating. In addition, last May, it ranked second worldwide for the second consecutive year in The World's Best Airports, the overall ranking in the 2020 international airport ratings. It also ranked No. 1 worldwide in The World's Cleanest Airports for the fifth consecutive year, in The World's Best Domestic Airports for the eighth consecutive year, and in World's Best PRM / Accessible Facilities for the second consecutive year.」
The company reiterated its past evaluation results: six consecutive 5-Star Airport ratings, second place worldwide in the overall ranking, No. 1 worldwide for the fifth consecutive year in cleanliness, for the eighth consecutive year among domestic airports, and for the second consecutive year in accessible facilities. - FY2020AdvancedAnnual report
「Last November, Haneda Airport Passenger Terminal received the 5-Star Airport rating, recognising it as being of world-class standard for the sixth consecutive year in SKYTRAX's Global Airport Rating. In addition, in the 2020 international airport ratings conducted in May this year, it ranked second worldwide in The World's Best Airports, the overall airport ranking. It also ranked No. 1 worldwide in The World's Cleanest Airports for the fifth consecutive year, in The World's Best Domestic Airports for the eighth consecutive year, and in World's Best PRM / Accessible Facilities for the second consecutive year.」
The company presented new evaluation results: six consecutive 5-Star Airport ratings, second place worldwide in the overall ranking, No. 1 worldwide for the fifth consecutive year in cleanliness, for the eighth consecutive year among domestic airports, and for the second consecutive year in accessible facilities. - FY2020-Q3RestatedAnnual report
「Last November, Haneda Airport Passenger Terminal received the 5-Star Airport rating, recognising it as being of world-class standard for the sixth consecutive year in SKYTRAX's Global Airport Rating.」
The company reiterated its record of six consecutive 5-Star Airport ratings and continued its policy of pursuing a world-class airport. - FY2020-Q2AdvancedAnnual report
「In November this year, Haneda Airport Passenger Terminal received the 5-Star Airport rating, recognising it as being of world-class standard for the sixth consecutive year in SKYTRAX's Global Airport Rating.」
The company presented the specific evaluation result of extending its 5-Star Airport record from five to six consecutive years. - FY2020-Q1RestatedAnnual report
「In March this year, Haneda Airport Passenger Terminal ranked No. 1 worldwide in three categories of the 2019 international airport ratings conducted by UK-based SKYTRAX: The World's Cleanest Airports, The World's Best Domestic Airports and World's Best PRM /Accessible Facilities. It also ranked second worldwide in The World's Best Airports, the overall airport ranking. With the Tokyo Olympic and Paralympic Games approaching, we will continue working as one Haneda organisation, providing convenient, comfortable and functional facilities and services at both the domestic and international terminals, pursuing the ideal form of Haneda Airport as the gateway to the skies for the Tokyo metropolitan area, and aiming to be an airport that continues to earn the trust of customers worldwide.」
The company reiterated SKYTRAX's 2019 results and continued developing a world-class airport ahead of the Tokyo Olympic and Paralympic Games. - FY2019AdvancedAnnual report
「Last September, Haneda Airport Passenger Terminal received the 5-Star Airport rating, recognising it as being of world-class standard for the fifth consecutive year in SKYTRAX's Global Airport Rating. In addition, in the 2019 international airport ratings conducted in March this year, it ranked second worldwide in The World's Best Airports, the overall airport ranking. It also ranked No. 1 worldwide in The World's Cleanest Airports for the fourth consecutive year, in The World's Best Domestic Airports for the seventh consecutive year, and in World's Best PRM / Accessible Facilities, a newly established category evaluating facilities designed for older people and people with disabilities or injuries.」
The company presented new evaluation results: five consecutive 5-Star Airport ratings, second place worldwide in the overall ranking, No. 1 worldwide for the fourth consecutive year in cleanliness, for the seventh consecutive year among domestic airports, and in accessible facilities. - FY2019-Q3RestatedAnnual report
「Last September, Haneda Airport Passenger Terminal received the 5-Star Airport rating, recognising it as being of world-class standard for the fifth consecutive year in SKYTRAX's Global Airport Rating.」
The company reiterated its record of five consecutive 5-Star Airport ratings and continued its policy of pursuing an airport that continues to earn the trust of customers worldwide. - FY2019-Q2AdvancedAnnual report
「In September this year, Haneda Airport Passenger Terminal received the 5-Star Airport rating, recognising it as being of world-class standard for the fifth consecutive year in SKYTRAX's Global Airport Rating. Going forward, as the gateway to the skies for the Tokyo metropolitan area, all airport staff will maintain a high level of awareness and strive to provide facilities and services from the customer's perspective. We will also continue pursuing the ideal form of Haneda Airport and aim to be an airport that continues to earn the trust of customers worldwide.」
The company presented the new evaluation result of receiving the 5-Star Airport rating for the fifth consecutive year and continued its policy of pursuing a world-class passenger terminal. - FY2019-Q1RestatedAnnual report
「In March this year, Haneda Airport Passenger Terminal was ranked third worldwide in The World's Best Airports, the overall ranking in the 2018 international airport ratings conducted by UK-based SKYTRAX. It also ranked No. 1 worldwide for the third consecutive year, its fifth time overall, in The World's Cleanest Airports, and for the sixth consecutive year in The World's Best Domestic Airports.」
The company continued to present its 2018 SKYTRAX results: third place worldwide in the overall ranking, No. 1 worldwide for the third consecutive year and fifth time in cleanliness, and No. 1 worldwide for the sixth consecutive year among domestic airports. - FY2018AdvancedAnnual report
「Last September, Haneda Airport Passenger Terminal was recognised by UK-based SKYTRAX as being of world-class standard and received the 5-Star Airport award for the fourth consecutive year. In addition, in the 2018 international airport ratings conducted in March this year, it ranked third worldwide in The World's Best Airports, the overall airport ranking. It also ranked No. 1 worldwide for the third consecutive year, its fifth time overall, in The World's Cleanest Airports, and for the sixth consecutive year in The World's Best Domestic Airports.」
The company presented new evaluation results: four consecutive 5-Star Airport awards, third place worldwide in the overall airport ranking, No. 1 worldwide for the third consecutive year and fifth time in cleanliness, and No. 1 worldwide for the sixth consecutive year among domestic airports. - FY2018-Q3RestatedAnnual report
「Last September, Haneda Airport Passenger Terminal was recognised as a world-class passenger terminal and received the 5-Star Airport award for the fourth consecutive year. Without resting on these achievements, we will continue working toward the 2020 Tokyo Olympic and Paralympic Games, with the entire Haneda Airport organisation collaborating more closely than ever. Putting airport users first, we will provide services distinguished by safety, convenience, comfort and functionality, and aim to create a passenger terminal of world-leading quality that continues to earn the trust of customers, thereby contributing to the development of air transportation.」
While presenting the record of four consecutive 5-Star Airport awards, the company continued its goal of world-leading quality toward 2020. - FY2018-Q2AdvancedAnnual report
「In September, Haneda Airport Passenger Terminal was recognised as a world-class passenger terminal and received the 5-Star Airport award for the fourth consecutive year. Without resting on these achievements, we will continue working toward the 2020 Tokyo Olympic and Paralympic Games, with the entire Haneda Airport organisation collaborating more closely than ever. Putting airport users first, we will provide services distinguished by safety, convenience, comfort and functionality, and aim to create a passenger terminal of world-leading quality that continues to earn the trust of customers, thereby contributing to the development of air transportation.」
The company presented the new evaluation result of receiving the 5-Star Airport award for the fourth consecutive year and continued its goal of world-leading quality toward 2020. - FY2018-Q1Cited as achievedAnnual report
「Haneda Airport Passenger Terminal rose significantly from fourth place the previous year to second place worldwide in World's Best Airports, the overall airport ranking in the 2017 international airport ratings conducted by UK-based SKYTRAX. It also ranked No. 1 worldwide for the second consecutive year, its fourth time overall, in The World's Cleanest Airports, and for the fifth consecutive year in World's Best Domestic Airports. Without resting on these achievements, we will continue working toward the 2020 Tokyo Olympic and Paralympic Games, with the entire Haneda Airport organisation collaborating more closely than ever. Putting airport users first, we will provide services distinguished by safety, convenience, comfort and functionality, and aim to create a passenger terminal of world-leading quality that continues to earn the trust of customers, thereby contributing to the development of air transportation.」
While citing the existing evaluation results of second place worldwide, No. 1 worldwide for the second consecutive year in cleanliness and No. 1 worldwide for the fifth consecutive year among domestic airports, the company continued its targets for 2020. - FY2017AdvancedAnnual report
「Haneda Airport Passenger Terminal rose significantly from fourth place the previous year to second place worldwide in World's Best Airports, the overall airport ranking in the 2017 international airport ratings conducted by UK-based SKYTRAX. It also ranked No. 1 worldwide for the second consecutive year, its fourth time overall, in The World's Cleanest Airports, and for the fifth consecutive year in World's Best Domestic Airports. Without resting on these achievements, we will continue working toward the 2020 Tokyo Olympic and Paralympic Games, with the entire Haneda Airport organisation collaborating more closely than ever. Putting airport users first, we will provide services distinguished by safety, convenience, comfort and functionality, and aim to create a passenger terminal of world-leading quality that continues to earn the trust of customers, thereby contributing to the development of air transportation.」
The company presented specific evaluation results: SKYTRAX's overall airport ranking rose from fourth to second worldwide, with No. 1 worldwide for the second consecutive year in cleanliness and for the fifth consecutive year among domestic airports. - FY2017-Q3AdvancedAnnual report
「Haneda Airport Passenger Terminal was ranked No. 1 worldwide for the fourth consecutive year in the overall domestic airport category in the international airport ratings conducted by UK-based SKYTRAX last March, and also ranked No. 1 worldwide in the category evaluating airport cleanliness and other factors. In September, it was recognised as a world-class passenger terminal and received the 5-Star Airport award for the third consecutive year. Without resting on these achievements, we will continue working toward the 2020 Tokyo Olympic and Paralympic Games, with the entire Haneda Airport organisation collaborating more closely than ever. Putting airport users first, we will provide services distinguished by safety, convenience, comfort and functionality, and aim to create a passenger terminal of world-leading quality that continues to earn the trust of customers, thereby contributing to the development of air transportation.」
The company stated that it had actually received the 5-Star Airport award for the third consecutive year, adding specific evaluation results toward its goal of world-leading quality. - FY2017-Q2AdvancedAnnual report
「Haneda Airport Passenger Terminal was ranked No. 1 worldwide for the fourth consecutive year in the overall domestic airport category in the international airport ratings conducted by UK-based SKYTRAX in March this year, and also ranked No. 1 worldwide in the category evaluating airport cleanliness and other factors. In September, it was recognised as a world-class passenger terminal and was confirmed as a 5-Star Airport for the third consecutive year. Without resting on these achievements, we will continue working toward the 2020 Tokyo Olympic and Paralympic Games, with the entire Haneda Airport organisation collaborating more closely than ever. Putting airport users first, we will provide services distinguished by safety, convenience, comfort and functionality, and aim to create a passenger terminal of world-leading quality that continues to earn the trust of customers, thereby contributing to the development of air transportation.」
The company presented specific evaluation results: fourth consecutive year ranked No. 1 worldwide in the overall domestic airport category and confirmation of a third consecutive 5-Star Airport award. - FY2017-Q1Cited as achievedAnnual report
「Haneda Airport’s passenger terminal buildings were recognized last year by the UK-based SKYTRAX in its international airport ratings as the world’s highest-quality passenger terminal buildings for the second consecutive year and received a “5-Star Airport” rating. In March this year, they were also ranked No. 1 in the world for the fourth consecutive year in the overall domestic airport category, as well as No. 1 in the world in categories including airport cleanliness. Without being satisfied with this achievement, and with the 2020 Tokyo Olympic and Paralympic Games ahead, we will coordinate across Haneda Airport more closely than ever, put airport users first, and provide services distinguished by safety as well as convenience, comfort and functionality. We aim to create a passenger terminal building offering world-leading quality that continues to earn customers’ trust, thereby contributing to the development of air transport.」
While citing the 5-Star Airport award and the four consecutive years ranked No. 1 worldwide in the overall domestic airport category as past achievements, the company continued its targets for 2020. - FY2016First statedAnnual report
「Without being satisfied with this achievement, and with the 2020 Tokyo Olympic and Paralympic Games ahead, we will coordinate across Haneda Airport more closely than ever, put airport users first, and provide services distinguished by safety as well as convenience, comfort and functionality. We aim to create a passenger terminal building offering world-leading quality that continues to earn customers’ trust, thereby contributing to the development of air transport.」
Set world-leading quality as the target, with the 2020 Tokyo Olympic and Paralympic Games as the time horizon.