Provision of Generative AI Services to Corporations and Local Governments
First written in FY2024-Q2. 4 of 5 entries say "Advanced", first in FY2025-H1. Latest entry: 2026-08-07.
40 other companies' latest entry also says "Advanced".
- 2026-08-07AdvancedEarnings presentation
「A secure cloud environment is a prerequisite for AI implementation. Using its strengths, the company is accelerating implementation support.」
For enterprise AI integration, the company specified implementation support combining cloud-platform expansion, migration of on-premises data to the cloud, and the creation of secure, sovereign environments. - FY2026-H1AdvancedAnnual report
「In September this year, we began providing the new services “ELYZA Works with KDDI” and “KDDI Conata Data Agent” to accelerate the use of generative AI by businesses.」
Advanced the enterprise generative AI initiative to the launch of an AI application auto-generation service from ELYZA and a data-utilization service combining Flywheel's search technology and generative AI. - FY2025AdvancedAnnual report
「Together with Altius Link, Inc. and ELYZA, Inc., we developed an LLM application specialized for contact-center operations and began providing it in September 2024 as a standard feature of Altius Link’s “Altius ONE for Support” contact-center service.」
Advanced the enterprise generative AI service from the implementation support phase to providing business-specific LLM applications as standard features of Altius Link's contact center services. - FY2025-H1AdvancedAnnual report
「This LLM application can improve the efficiency of tasks such as dialogue summarization and text generation, and is expected to help reduce workloads and improve service quality. We will continue developing LLM applications and linking them with various surrounding contact-center systems, including speech-recognition engines. We will use them to analyze the reasons customers make inquiries, or their issues, and evaluate response quality, thereby strengthening the quality of Altius Link’s contact-center operation services and advancing data analytics.」
We gave concrete form to generative AI services for corporate customers, moving from the provision and implementation support of Azure OpenAI Service to LLM applications for contact-center operations, including summarization, text generation and response-quality evaluation. - FY2024-Q2First statedAnnual report
「In September this year, we began providing Microsoft Corporation’s generative AI service “Azure OpenAI Service” (the “Service”). Since May this year, we have been using the generative-AI-based chat service “KDDI AI-Chat” in actual operations for 10,000 employees. Going forward, by providing comprehensive support from consulting through design and development when customers introduce the Service, drawing on our experience operating “KDDI AI-Chat,” we will contribute to improving customers’ operational efficiency and solving their challenges through generative AI.」
Building on our internal experience using generative AI, we began providing Azure OpenAI Service to corporate customers and supporting implementation consulting, design and development. We presented a policy of expanding support for the implementation of generative AI in companies and local governments through collaboration with AWS and startups, among others.