Building formidable frontline capabilities through the integration of low-tech and high-tech solutions
First written in FY2020. 2 of 3 entries say "Advanced", first in FY2021. Latest entry: FY2022.
69 other companies' latest entry also says "Advanced".
- FY2022AdvancedAnnual report
「By further advancing efforts toward thorough standardization, we will create overwhelming operational capabilities by combining the strengths of people and technology. We will secure a competitive advantage by improving operational quality and further enhance profitability by lowering operating costs.」
The existing initiatives of visualizing and standardizing business processes and using IoT, AI and robotics have been further developed as pillars of operational competitiveness and lower costs under the new medium-term plan. - FY2021AdvancedAnnual report
「To build outstanding frontline capabilities, the group is making progress in visualizing and standardizing business processes to improve and raise logistics quality, while also actively pursuing labor-saving and workforce-reduction initiatives using next-generation technologies such as IoT, AI and robotics.」
The policy of integrating people and machines took concrete form in the visualization and standardization of business processes and labor-saving and workforce-reduction initiatives using IoT, AI and robotics. - FY2020First statedAnnual report
「By integrating the “low-tech” work performed by people with the “high-tech” work performed by machines, we will build outstanding frontline capabilities and work to provide low-cost, high-quality services.」
For the latter 2 years of the Medium-Term Management Plan 2017, the company identified low-cost, high-quality services integrating people and machines as a new priority initiative.