Alcohol use by flight crew and other personnel, inadequate safety management, and administrative action
First written in FY2019-Q3. 4 of 7 entries say "Materialised", first in FY2019-Q3. Latest entry: FY2026.
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- FY2026MaterialisedAnnual report
「Due to safety-related incidents, we received a total of 3 administrative directives in fiscal 2024 and fiscal 2025 and submitted measures to prevent recurrence to the relevant supervisory authorities. We established a system for receiving regular, objective evaluations and advice from external experts on alcohol-use trend management.」
The fact that a total of 3 administrative directives were received in fiscal 2024 and fiscal 2025 is cited, indicating that safety management risks, including alcohol-related problems, continue to emerge. - FY2025MaterialisedAnnual report
「In fiscal 2024, we received 2 administrative directives due to safety-related incidents and submitted measures to prevent recurrence to the relevant supervisory authorities. Management and employees will work together to implement the measures to prevent recurrence.」
The fact that 2 administrative directives were received due to safety-related incidents in fiscal 2024 is cited, and measures to prevent recurrence of safety management issues, including alcohol-related incidents, are continuing. - FY2020RestatedAnnual report
「We were unable to prevent another inappropriate alcohol-related incident and consequently received a second improvement order concerning business operations on 8 October 2019.」
The recurrence of an inappropriate alcohol-related incident and the second improvement order concerning business operations continue to be cited as material facts relating to safety management. - FY2020-Q3RestatedAnnual report
「We were unable to prevent another inappropriate alcohol-related incident and consequently received a second improvement order concerning business operations to ensure the safety of air transportation on 8 October 2019.」
The recurrence of an inappropriate alcohol-related incident and the second improvement order concerning business operations continue to be cited this quarter as material facts relating to safety management. - FY2020-Q2MaterialisedAnnual report
「Based on reflection on the improvement order concerning business operations received the previous year, our group implemented organizational measures to prevent a recurrence of alcohol-related problems and worked to rebuild its safety management system. Nevertheless, we were unable to prevent another inappropriate alcohol-related incident and consequently received a second improvement order concerning business operations on 8 October 2019.」
Although measures to prevent recurrence and rebuild the safety management system were being advanced, an inappropriate alcohol-related incident recurred, and a second improvement order concerning business operations was received on 8 October 2019. - FY2020-Q1RestatedAnnual report
「Based on reflection on the improvement order concerning business operations resulting from alcohol-related incidents and other issues」
The company continues to cite alcohol-related incidents involving flight crew and other personnel and the improvement order concerning business operations as matters underlying the rebuilding of safety and security. - FY2019-Q3MaterialisedAnnual report
「On 21 December 2018, Japan Airlines received an improvement order concerning business operations to ensure the safety of air transportation from the Ministry of Land, Infrastructure, Transport and Tourism, after serious violations affecting aviation safety were identified, including issues involving alcohol use by flight crew and decisions to change crew assignments. On the same day, Japan Air Commuter received a stern warning concerning inappropriate conduct by flight crew and an inadequate safety management system due to an alcohol-related incident. On 11 January 2019, Japan Airlines also received a recommendation for business improvement concerning operations to ensure the safety of air transportation due to an alcohol-related incident involving cabin crew.」
Serious violations occurred involving alcohol-related incidents among flight and cabin crew and decisions on crew assignments, resulting in an improvement order concerning business operations, a stern warning and a recommendation for business improvement.