Investigation into the Causes of Serious Safety Incidents and Prevention of Recurrence

「We have established a framework for receiving regular, objective assessments and advice from external experts on alcohol-use tendency management. A verification committee chaired by an outside director will objectively follow up on the progress and effectiveness of measures to prevent recurrence.」

「外部専門家による定期的かつ客観的な評価・助言を受ける仕組みを構築しました。社外取締役を委員長とする検証委員会が、再発防止策の進捗や有効性を客観的にフォローアップします。」

「A verification committee chaired by an outside director will objectively follow up on the progress and effectiveness of measures to prevent recurrence. Through these initiatives, we will work to rebuild our safety management framework.」

「・Introduced a new system that automatically detects turbulence during flight and shares the information with other aircraft ・Promoted initiatives to predict aircraft failures and repair them before they occur ・Implemented measures across the industry to prevent runway incursions ・Launched a specialized talent development program to support actual flight operations ・Established a support framework for the mental health of flight crew」

「We promptly implemented improvement measures after the incident and will continue working to ensure that customers can travel with confidence.」

「Taking this incident seriously, we will cooperate with the accident investigation conducted by the Ministry of Land, Infrastructure, Transport and Tourism, work thoroughly to prevent recurrence, and continue making unremitting efforts to protect safety.」

「Taking these incidents seriously, we will cooperate with the accident investigations conducted by the Ministry of Land, Infrastructure, Transport and Tourism, work thoroughly to prevent recurrence, protect our customers and employees, and continue making unremitting efforts to achieve our management targets.」

「We conducted an emergency simultaneous inspection of all 18 engines installed on Boeing 777 aircraft currently in operation that use the same engine type, and increased the frequency of nondestructive inspections to check for minute damage that cannot be detected visually, among other measures, as part of our efforts to prevent recurrence. In addition, we are working with Boeing on design changes to prevent engine covers from coming off.」

「Taking this incident seriously, we conducted an emergency simultaneous inspection of all 18 engines installed on Boeing 777 aircraft currently in operation that use the same engine type. We are also working to prevent recurrence by increasing the frequency of nondestructive inspections to check for minute damage that cannot be detected visually, among other measures.」

「We will continue to strengthen safety by advancing our safety management system and providing education and training that reliably pass on the lessons learned from accidents. We will also work to strengthen our security management system to protect customers from terrorist threats.」

「The Group submitted a report to the Ministry of Land, Infrastructure, Transport and Tourism on 23 October in response to the business improvement order. The President, 赤坂祐二, personally took office as the safety manager, and the entire Company is united and resolute in driving forward changes in awareness and rigorous alcohol management.」

「As a Group, we will stand united and resolute in thoroughly reviewing our analysis of the causes of the alcohol-related problems and our measures to prevent recurrence, driving fundamental changes in awareness and rigorous alcohol management, and working to rebuild safety and security while restoring trust and enhancing corporate value.」

「Based on our reflection on the business improvement order resulting from cases involving alcohol consumption and other issues, the entire Company is working to rebuild safety and security.」

「With regard to these administrative sanctions and guidance, we submitted a report to the Ministry of Land, Infrastructure, Transport and Tourism on 18 January 2019. However, deeply regretting having caused these serious safety-related incidents, we will establish an internal verification committee reporting directly to the President and work to rebuild our safety framework without being bound by existing structures, while taking recommendations from the Safety Advisory Group, an external body of experts.」

「We deeply regret having caused these serious safety-related incidents. While working to determine their causes and prevent recurrence, we will make no compromises whatsoever, as safety is the foundation of our Group's existence, and management will take the lead in working to build unwavering safety.」