Sales Efficiency, Customer Service and Quality Improvement
First written in FY2016. 17 of 23 entries say "Restated". Latest entry: FY2026-H1.
The whole theme swung hardest in 2022: 2 of 16 companies on the "Worse" side.
11 other companies' latest entry also says "Restated".
- FY2026-H1RestatedAnnual report
「The automotive fuel sales division worked to secure operating profit by strengthening customer sales efforts, including developing new customers, reviewing procurement costs, and selling alternative products.」
The company continues measures to secure earnings in the fuel sales division through the development of new customers, a review of procurement costs, and the sale of alternative products. - FY2025-H1AdvancedAnnual report
「The automotive fuel sales division worked to secure operating profit by strengthening customer sales efforts, including developing new customers, reviewing procurement costs, and selling alternative products.」
In addition to developing new customers and reviewing procurement costs, the company expanded measures to secure earnings in the fuel sales division by selling alternative products. - FY2024-Q3RestatedAnnual report
「The automotive fuel sales division worked to secure operating profit by strengthening customer sales efforts, including developing new customers, and reviewing procurement costs.」
The company continues to strengthen the fuel sales division through the development of new customers and a review of procurement costs. - FY2023-Q2RestatedAnnual report
「The automotive fuel sales division worked to secure operating profit by strengthening customer sales efforts, including developing new customers, reviewing procurement costs, and selling supplies to prevent the spread of COVID-19, such as contactless thermometers, disinfectant sprayers, and antigen test kits.」
The company continues to strengthen sales efforts by developing new customers, reviewing procurement costs, and selling supplies to prevent the spread of infectious diseases. - FY2023-Q1AdvancedAnnual report
「The automotive fuel sales division worked to secure operating profit by strengthening customer sales efforts, including developing new customers, reviewing procurement costs, and selling supplies to prevent the spread of COVID-19, such as contactless thermometers, disinfectant sprayers, and antigen test kits.」
The company is advancing the development of new customers, reviewing procurement costs, and putting the sale of supplies to prevent the spread of infectious diseases into practice to secure operating profit. - FY2022-Q3AdvancedAnnual report
「The automotive fuel sales division worked to secure operating profit by strengthening customer sales efforts, including developing new customers, reviewing procurement costs, and selling supplies to prevent the spread of COVID-19, such as contactless thermometers, disinfectant sprayers, antigen test kits, and ozone generators for taxis.」
In addition to promotional measures at existing stations, the company is advancing the development of new customers, reviewing procurement costs, and putting the sale of supplies to prevent the spread of COVID-19 into practice. - FY2022-Q1RestatedAnnual report
「To minimize the decline in sales, the automotive fuel sales division has strengthened customer sales efforts by conducting promotional campaigns at existing stations, including the distribution of supplies to prevent the spread of COVID-19, as well as promoting the delivery of even more attentive service.」
The company continues to conduct promotional campaigns at existing stations, distribute supplies to prevent the spread of infectious diseases, and strengthen customer sales efforts through attentive service. - FY2021-Q2RestatedAnnual report
「To curb the decline in sales, the automotive fuel sales division has strengthened customer sales efforts by conducting promotional campaigns at existing stations, including the distribution of supplies to prevent the spread of COVID-19, as well as promoting the delivery of even more attentive service.」
The company continues to conduct promotional campaigns at existing stations, distribute supplies to prevent the spread of infectious diseases, and strengthen customer sales efforts through attentive service. - FY2021-Q1AdvancedAnnual report
「The company has strengthened customer sales efforts by conducting promotional campaigns at existing stations, including the distribution of supplies to prevent the spread of COVID-19, as well as promoting the delivery of even more attentive service.」
The company conducts promotional campaigns at existing stations, including the distribution of supplies to prevent the spread of infectious diseases, and is strengthening customer sales efforts. - FY2020-Q3RestatedAnnual report
「To minimize the decline in sales, the company has strengthened customer sales efforts by conducting promotional campaigns at existing stations based on surveys of usage trends at other companies' stations, as well as promoting the delivery of even more attentive service. Although crude oil prices remain volatile and procurement costs are rising, the company will work to further improve operational efficiency to secure operating profit.」
As measures to curb the decline in sales following the closure of the LPG station, the company continues to conduct usage trend surveys and promotional campaigns, strengthen customer sales efforts, and improve operational efficiency. - FY2020-Q2RestatedAnnual report
「The company closed its LPG station in Sumida Ward, Tokyo, in March 2019. To minimize the decline in sales, it has strengthened customer sales efforts by conducting promotional campaigns at existing stations based on surveys of usage trends at other companies' stations, as well as promoting the delivery of even more attentive service.」
The company continues to conduct promotional campaigns, survey usage trends at other companies' stations, and strengthen customer sales efforts following the closure of the LPG station. - FY2020-Q1AdvancedAnnual report
「The automotive fuel sales division closed its LPG station in Sumida Ward, Tokyo, in March 2019. To minimize the decline in sales, it has strengthened customer sales efforts by conducting promotional campaigns at existing stations and promoting the delivery of even more attentive service.」
To curb the decline in sales following the closure of the LPG station, the company is pursuing promotional campaigns and stronger customer sales efforts at existing stations. - FY2019RestatedAnnual report
「The automotive fuel sales division has strengthened sales efforts, including by promoting the delivery of even more attentive service to customers, amid volatile crude oil prices and rising procurement costs.」
The company continues to strengthen customer service and sales efforts, assuming fluctuations in crude oil prices and procurement costs. - FY2019-Q3RestatedAnnual report
「In the automotive fuel sales division of the sales business, procurement costs continued to rise amid volatility in crude oil prices. We strengthened sales activities by pursuing further efficiency improvements to secure operating profit and promoting the provision of even more attentive service to customers.」
Efficiency improvements, attentive customer service and strengthened sales activities continue against a backdrop of fluctuations in crude oil prices and procurement costs. - FY2019-Q1RestatedAnnual report
「In the automotive fuel sales division of the sales business, revenue and procurement costs continued to rise as selling prices increased. We strengthened sales activities by working to improve efficiency and promoting the provision of even more attentive service to customers.」
Efficiency improvements, attentive customer service and strengthened sales activities continue in the fuel sales division. - FY2018RestatedAnnual report
「In the automotive fuel sales division of the sales business, revenue and procurement costs continue to rise as selling prices increase. We strengthened sales activities by working to reduce other costs and improve efficiency, while promoting the provision of even more attentive service to customers.」
The sales business continues to be strengthened through reductions in other costs, efficiency improvements and attentive customer service. - FY2018-Q3RestatedAnnual report
「In the automotive fuel sales division of the sales business, revenue and procurement costs continue to rise as selling prices increase. We strengthened sales activities by working to reduce other costs and improve efficiency, while promoting the provision of even more attentive service to customers.」
The sales business continues to be strengthened through reductions in other costs, efficiency improvements and attentive customer service. - FY2018-Q1RestatedAnnual report
「In the automotive fuel sales division of the sales business, revenue increased as selling prices rose, while procurement costs also increased. We worked to reduce personnel expenses and other costs, while strengthening sales activities by promoting the provision of attentive service to customers.」
Reductions in personnel expenses and other costs, attentive customer service and strengthened sales activities continue. - FY2017RestatedAnnual report
「In the sales business, market conditions for gasoline and LPG remain uncertain, but we will further promote business efficiency.」
Efficiency improvements in the sales business continue against a backdrop of uncertain fuel market conditions. - FY2017-Q3RestatedAnnual report
「In the automotive fuel sales division of the sales business, revenue declined due to lower selling prices and volumes. We worked to reduce personnel expenses and other costs, while strengthening sales activities by promoting the provision of attentive service to customers.」
Cost reductions, attentive customer service and strengthened sales activities continue as measures in the sales business. - FY2017-Q2RestatedAnnual report
「In the automotive fuel sales division of the sales business, revenue declined as crude oil prices continued at low levels. We worked to reduce personnel expenses and other costs, while strengthening sales activities by promoting the provision of attentive service to customers.」
Cost reductions, attentive customer service and strengthened sales activities continue as measures in the sales business. - FY2017-Q1RestatedAnnual report
「In the automotive fuel sales division of the sales business, revenue declined as a result of lower crude oil prices. We worked to reduce personnel expenses and other costs, while strengthening sales activities by promoting the provision of attentive service to customers.」
Cost reductions, attentive customer service and strengthened sales activities continue in the sales business. - FY2016First statedAnnual report
「In the sales business, market conditions for gasoline and LPG remain difficult, but we will further promote business efficiency.」
A policy of improving efficiency in the sales business was presented against a backdrop of difficult fuel market conditions.