Winning New General-Cargo Business by Deepening Relationships with Existing Customers
First written in FY2017-Q2. 15 of 31 entries say "Advanced", first in FY2017. Latest entry: FY2026.
1 other company's latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「The transportation and warehousing business posted higher revenue, driven by the launch of new warehouse projects. The port cargo handling business also posted higher revenue, as increased handling volumes for biomass fuel and for some customers more than offset the decline in automobile cargo handling, resulting in higher revenue for the general cargo business as a whole.」
The launch of new warehouse projects and increased handling volumes for biomass fuel and some customers resulted in higher revenue for the general cargo business as a whole. - FY2026-H1AdvancedAnnual report
「The transportation and warehousing business posted higher revenue, driven by the launch of new warehouse projects. The port cargo handling business also posted higher revenue, as increased handling volumes for biomass fuel and for some customers more than offset the decline in automobile cargo handling, resulting in higher revenue for the general cargo business as a whole.」
The launch of new warehouse projects and increased handling volumes for biomass fuel and other cargo in port cargo handling resulted in higher revenue and profit for the general cargo business. - FY2025AdvancedAnnual report
「Segment profit increased in the port cargo handling business alongside higher revenue. In the transportation and warehousing business, identifying unprofitable transportation operations, launching new in-warehouse handling projects and acquiring new customers produced results and filled available warehouse space, resulting in higher profit.」
The general cargo business posted revenue of ¥6,503 million and segment profit of ¥1,961 million, a substantial increase in profit that also reflected compensation recorded for the provision for fire-related losses in the previous year. New warehouse projects, identification of unprofitable operations and the acquisition of new customers contributed to the improvement in profit. - FY2025-H1The general cargo business posted higher profit despite lower revenue through greater efficiency and other measuresAnnual report
「The port cargo handling business posted lower revenue because handling volumes for some customers declined. The transportation and warehousing business also posted lower revenue owing to lower volumes handled by major customers and a decline in subcontracted carriers amid the logistics industry's 2024 problem. As a result, the general cargo business as a whole posted lower revenue. Segment profit increased as efforts to reduce costs through more efficient port cargo handling, identify unprofitable transportation operations, launch new in-warehouse handling projects and acquire new customers filled available warehouse space.」
Revenue declined owing to lower customer volumes and fewer subcontracted carriers, while profit increased through more efficient cargo handling, identification of unprofitable operations, new in-warehouse handling projects and the acquisition of new customers. - FY2024-Q3Fire-related losses reduced profit in the general cargo businessAnnual report
「The port cargo handling business posted higher revenue after securing handling work for a new biomass power plant, while the transportation and warehousing business posted lower revenue after withdrawing from unprofitable customers, resulting in lower revenue for the general cargo business as a whole. Segment profit declined for the general cargo business as a whole after a loss was recorded for the fire that occurred at the company's Kawasaki Integrated Logistics Center on 11 January 2024. As a result, revenue for the general cargo business was ¥4,822 million, or 99.5% of the year-earlier quarter, and segment profit was ¥480 million, or 54.2% of the year-earlier quarter.」
The general cargo business posted lower revenue and profit because, despite securing new handling work for a biomass power plant, it withdrew from unprofitable customers and recorded losses from the fire at the Kawasaki Integrated Logistics Center. - FY2024-Q2Withdrawal from unprofitable customers and expansion of fuel handling occur concurrentlyAnnual report
「The port cargo handling business posted higher revenue after securing handling work for a new biomass power plant, while the transportation and warehousing business posted lower revenue after withdrawing from unprofitable customers, resulting in lower revenue for the general cargo business as a whole. Segment profit increased as higher revenue from port cargo handling contributed, resulting in higher profit for the general cargo business as a whole.」
The transportation and warehousing business posted lower revenue after withdrawing from unprofitable customers, despite securing new handling work for a biomass power plant. Higher revenue from port cargo handling increased profit for the general cargo business as a whole. - FY2023-Q3RestatedAnnual report
「The port cargo handling business posted higher revenue as handling volumes for fuel supplied to biomass power plants increased, while the transportation and warehousing business posted lower revenue because, despite newly leasing a warehouse and launching 3PL services, it withdrew from unprofitable customers.」
The launch of 3PL services using a newly leased warehouse and withdrawal from unprofitable customers continue to occur concurrently. - FY2023-Q2The launch of new 3PL services and withdrawal from unprofitable customers occurred concurrentlyAnnual report
「The port cargo handling business posted higher revenue as handling volumes for fuel supplied to biomass power plants increased, while the transportation and warehousing business posted lower revenue because, despite newly leasing a warehouse and launching 3PL services, it withdrew from unprofitable customers. Segment profit in the transportation and warehousing business declined owing to higher startup costs for the newly leased warehouse, but the port cargo handling business posted higher profit as increased handling of fuel for biomass power generation contributed, resulting in higher profit for the general cargo business as a whole.」
The transportation and warehousing business posted lower revenue because it withdrew from unprofitable customers despite leasing a new warehouse and launching 3PL services. Warehouse startup costs also reduced profit, but increased biomass fuel handling resulted in higher profit for the general cargo business as a whole. - FY2023-Q1AdvancedAnnual report
「The port cargo handling business posted higher revenue as handling volumes for fuel supplied to biomass power plants increased, while the transportation and warehousing business posted higher revenue after newly leasing a warehouse and launching 3PL services.」
The newly leased warehouse and launch of 3PL services contributed to higher revenue in the transportation and warehousing business. - FY2022-Q3RestatedAnnual report
「The transportation and warehousing business also posted higher revenue through the acquisition of new customers, resulting in higher revenue for the general cargo business as a whole. Segment profit also increased. The port cargo handling business posted higher profit as the full-scale handling of biomass power generation fuel contributed, while the transportation and warehousing business posted higher profit as rate revisions, withdrawal from unprofitable operations and the acquisition of new customers produced results, resulting in higher segment profit for the general cargo business as a whole.」
The acquisition of new customers, rate revisions, withdrawal from unprofitable operations and the full-scale launch of biomass power generation fuel handling continue to contribute to higher revenue and profit in the general cargo business. - FY2022-Q2Higher profit in the general cargo business from new customer acquisition, rate revisions and withdrawal from unprofitable operationsAnnual report
「The transportation and warehousing business also posted higher revenue through the acquisition of new customers, resulting in higher revenue for the general cargo business as a whole. Segment profit also increased. The port cargo handling business posted higher profit as the full-scale handling of biomass power generation fuel contributed, while the transportation and warehousing business posted higher profit as rate revisions, withdrawal from unprofitable operations and the acquisition of new customers produced results.」
The acquisition of new customers, rate revisions and withdrawal from unprofitable operations contributed to higher profit in the transportation and warehousing business. Together with the full-scale launch of biomass power generation fuel handling, these factors brought segment profit for the general cargo business as a whole to ¥499 million. - FY2022-Q1AdvancedAnnual report
「The port cargo handling business posted lower revenue because the handling of plant materials contracted in the year-earlier quarter ceased, but the transportation and warehousing business posted higher revenue through the acquisition of new customers, resulting in higher revenue for the general cargo business as a whole. Segment profit also increased. The port cargo handling business posted higher profit as the full-scale handling of biomass power generation fuel contributed, while the transportation and warehousing business posted higher profit as rate revisions, withdrawal from unprofitable operations and the acquisition of new customers produced results.」
The acquisition of new customers, rate revisions and withdrawal from unprofitable operations contributed to higher profit in the transportation and warehousing business, increasing segment profit for the general cargo business as a whole. - FY2021AdvancedAnnual report
「In the general cargo business, both the port cargo handling and transportation and warehousing businesses are expanding by accurately responding to existing customers' needs and working to acquire new customers. In the transportation and warehousing business, the company has newly started 3PL services focused mainly on drugstores」
The general cargo business newly launched 3PL services focused mainly on drugstores and is pursuing new customer acquisition and business expansion. - FY2021-Q3AdvancedAnnual report
「The port cargo handling business posted lower profit owing to the impact of the product mix, while the transportation and warehousing business posted higher profit as a result of rate revisions for some existing customers and the acquisition of new customers.」
Rate revisions for some existing customers and the acquisition of new customers contributed to higher profit in the transportation and warehousing business. Although the general cargo business as a whole posted lower revenue, segment profit improved from a loss of ¥277 million in the year-earlier quarter to profit of ¥494 million. - FY2021-Q2RestatedAnnual report
「The port cargo handling business posted higher revenue after securing a contract to handle materials for a biomass power plant. The transportation and warehousing business posted lower revenue following the withdrawal from unprofitable operations, while the CKD business posted lower revenue because the customer's plant in Thailand temporarily suspended operations, resulting in lower revenue for the general cargo business as a whole.」
In the general cargo business, handling materials for a biomass power plant contributed to higher revenue in port cargo handling, while withdrawal from unprofitable operations and lower revenue from the CKD business resulted in lower revenue overall. - FY2021-Q1AdvancedAnnual report
「The transportation and warehousing business posted higher profit as the withdrawal from unprofitable operations and acquisition of new customers produced results, while the port cargo handling business posted lower profit owing to lower revenue. In the CKD business, in addition to reducing fixed costs, expenses were reimbursed because the plant had temporarily suspended operations, resulting in higher profit for the general cargo business as a whole.」
In the general cargo business, the withdrawal from unprofitable operations and acquisition of new customers contributed to higher profit in the transportation and warehousing business. In the CKD business, fixed-cost reductions and reimbursement of expenses associated with the plant shutdown resulted in the general cargo business as a whole returning to profit from a loss in the previous year. - FY2020Full-year contribution from the CKD business and a loss in the general cargo businessAnnual report
「The CKD business had launched and contributed to higher sales, resulting in higher revenue for the general cargo business as a whole. The transportation and warehousing business posted higher profit alongside higher revenue, while the port cargo handling business posted lower profit owing to lower revenue. Startup costs for the CKD business continued to be incurred, resulting in a substantial decline in profit for the general cargo business as a whole.」
The CKD business contributed to higher sales, increasing revenue for the general cargo business to ¥6,222 million, but continued startup costs and other expenses resulted in a segment loss of ¥188 million. - FY2020-Q3The CKD business continued to contribute, but the general cargo business posted a substantial decline in profitAnnual report
「The CKD business had launched and continued to contribute to higher sales, resulting in higher revenue for the general cargo business as a whole. The transportation and warehousing business posted higher profit alongside higher revenue, while the port cargo handling business posted lower profit owing to lower revenue. Startup costs for the CKD business continued to be incurred, resulting in a substantial decline in profit for the general cargo business as a whole.」
The CKD business continued to contribute to higher sales, but continued startup costs and other expenses resulted in revenue of ¥4,885 million and a segment loss of ¥277 million for the general cargo business. - FY2020-Q2The CKD business continued to contribute, but the general cargo business posted a substantial decline in profitAnnual report
「The transportation and warehousing business posted higher revenue as cargo volumes increased owing to rush demand ahead of the consumption tax increase among customers handling mainly housing equipment. The port cargo handling business also posted higher revenue as construction-related cargo handling increased. In addition, the CKD business had launched and contributed to higher sales, resulting in higher revenue for the general cargo business as a whole. As a result, revenue for the general cargo business as a whole was ¥3,364 million, or 121.1% of the year-earlier quarter, while the segment posted a loss of ¥259 million, compared with segment profit of ¥374 million in the year-earlier quarter.」
Transportation and warehousing, port cargo handling and the CKD business all contributed to higher revenue, but startup costs for the CKD business and other expenses resulted in a ¥259 million loss for the general cargo business as a whole, compared with profit in the previous year. - FY2019-Q3AdvancedAnnual report
「The transportation and warehousing business posted higher revenue as a result of expanding transactions with existing customers, acquiring new customers in 3PL services and taking on cargo shifted to land transportation following disasters in western Japan. The port cargo handling business posted lower revenue owing to declines in automobile and coal cargo handling, but the general cargo business as a whole posted higher revenue because the CKD business launched and contributed to the increase in sales. The general cargo business as a whole posted lower profit because the port cargo handling business declined and initial costs were incurred in the newly launched CKD business. As a result, revenue was ¥4,341 million, or 104.5% of the year-earlier quarter, and segment profit was ¥413 million, or 54.5% of the year-earlier quarter.」
The expansion of transactions with existing customers, acquisition of new customers in 3PL services and intake of cargo related to disasters, together with the launch of the CKD business, contributed to higher revenue. The general cargo business posted higher revenue but lower profit owing to initial costs and other expenses. - FY2019-Q2RestatedAnnual report
「The transportation and warehousing business posted higher revenue as a result of expanding transactions with existing customers, acquiring new customers and taking on cargo shifted to land transportation following disasters in western Japan. The port cargo handling business posted lower revenue owing to declines in automobile and coal cargo handling, resulting in lower revenue for the general cargo business as a whole.」
The company continued to expand transactions with existing customers, acquire new customers and take on cargo shifted to land transportation following disasters, but lower port cargo handling resulted in lower revenue for the general cargo business as a whole. - FY2019-Q1AdvancedAnnual report
「The transportation and warehousing business posted higher revenue as a result of expanding transactions with existing customers and taking on cargo shifted to land transportation following disasters in western Japan. The port cargo handling business posted lower revenue owing to declines in automobile and coal cargo handling, resulting in lower revenue for the general cargo business as a whole.」
In addition to expanding transactions with existing customers, the transportation and warehousing business took on cargo shifted to land transportation following disasters, resulting in higher revenue. Meanwhile, a decline in port cargo handling resulted in lower revenue for the general cargo business as a whole. - FY2018AdvancedAnnual report
「The transportation and warehousing business posted higher revenue as a result of deeper engagement with existing customers and the acquisition of new customers, including in e-commerce-related services. The port cargo handling business, however, posted lower revenue owing to the loss of spot coal-handling contracts and a decline in automobile cargo handling, resulting in lower revenue and profit for the general cargo business as a whole.」
The transportation and warehousing business increased revenue through deeper engagement with existing customers and the acquisition of new customers, including in e-commerce-related services. Meanwhile, lower revenue from port cargo handling resulted in lower revenue and profit for the general cargo business as a whole. - FY2018-Q3AdvancedAnnual report
「The transportation and warehousing business posted higher revenue as a result of deeper engagement with existing customers and the acquisition of new customers, including in e-commerce-related services. The port cargo handling business, however, posted lower revenue owing to the loss of spot coal-handling contracts and a decline in automobile cargo handling, resulting in lower revenue and profit for the general cargo business as a whole.」
The transportation and warehousing business increased revenue by further deepening relationships with existing customers and acquiring new customers, including in e-commerce-related services. Meanwhile, lower revenue from port cargo handling resulted in lower revenue and profit for the general cargo business as a whole. - FY2018-Q2RestatedAnnual report
「The business posted higher revenue, driven by steady performance in port cargo handling and the acquisition of new contracts in storage and transportation through deeper engagement with existing customers.」
The general cargo business continues to acquire new contracts and increase revenue by deepening relationships with existing customers. - FY2018-Q1RestatedAnnual report
「In addition to steadily securing orders from existing customers, the company is pursuing orders from new customers and implementing measures to improve profitability, including greater operating efficiency, which produced results.」
The general cargo business continues to improve profitability through orders from existing and new customers and greater operating efficiency. - FY2017AdvancedAnnual report
「In addition to steadily securing orders from existing customers, the company is pursuing orders from new customers and implementing measures to improve profitability, including greater operating efficiency, which are producing results.」
Orders from existing and new customers and greater operating efficiency drove the general cargo business to revenue of ¥5,446 million, up 111.2% year on year, and segment profit of ¥895 million, up 127.7%. - FY2017-Q3RestatedAnnual report
「The business posted higher revenue, driven by steady performance in port cargo handling and the acquisition of new contracts in storage and transportation through deeper engagement with existing customers.」
The general cargo business continues to acquire new contracts and increase revenue by deepening relationships with existing customers. - FY2017-Q2First statedAnnual report
「The business posted higher revenue, driven by steady performance in port cargo handling and the acquisition of new contracts in storage and transportation through deeper engagement with existing customers.」
In the general cargo business, this is the first indication of a sales approach focused on acquiring new contracts through deeper engagement with existing customers.