Development and Supply of Hospitality Talent

「Revenue in the human resources services business increased because the company advanced centralised group-wide recruitment of driver personnel through the Zero Group, among other measures, resulting in an increase in the number of dispatched drivers.」

「In the contracted transportation business, the company advanced rate revisions at low-profitability sites and reviewed its driver recruitment methods and post-joining support structure. As a result, it was able to respond to new contracts and generated higher revenue. Revenue in the human resources services business also increased as the number of dispatched drivers rose.」

「Revenue increased in the contracted transportation business because rate revisions were advanced at low-profitability sites and the driver recruitment method was revised, leading to progress in recruitment. This enabled the company to respond to new contracts and the addition of vehicles for the MaaS business.」

「Revenue increased in the contracted transportation business due to new contracts and the addition of vehicles for the MaaS (Mobility as a Service) business. Revenue in the human resources services business increased because the number of dispatched drivers increased, while revenue in the airport-related personnel business increased because the number of dispatched personnel rose as aircraft movements recovered and the company advanced the recruitment of foreign personnel. Segment profit increased as revenue rose in each business.」

「Revenue increased in the contracted transportation business due to new contracts and the addition of vehicles for the MaaS (Mobility as a Service) business for J:COM (JCOM株式会社). Revenue in the human resources services business increased because the number of dispatched drivers increased, while revenue in the airport-related personnel business increased because the number of dispatched personnel rose as aircraft movements recovered.」

「Revenue increased in the contracted transportation business due to new contracts and the addition of vehicles for the MaaS (Mobility as a Service) business for J:COM (JCOM株式会社). Revenue in the human resources services business increased because the number of dispatched drivers increased in eastern Japan. Revenue in the airport-related personnel business increased because the number of dispatched personnel rose as aircraft movements recovered.」

「Revenue increased in the contracted transportation business due to new contracts and the addition of vehicles for the MaaS (Mobility as a Service) business for J:COM (JCOM株式会社). Revenue in the human resources services business increased mainly because the number of dispatched drivers and light-work personnel increased in eastern Japan. Revenue in the airport-related personnel business increased because the number of dispatched personnel rose as aircraft movements recovered. Segment profit increased because each business generated higher revenue and expenses were reduced.」

「Revenue increased in the contracted transportation business due to new contracts and the addition of vehicles for the MaaS (Mobility as a Service) business for J:COM (JCOM株式会社). Revenue in the human resources services business increased mainly because the number of dispatched drivers and light-work personnel increased in eastern Japan. Revenue in the airport-related personnel business increased because the number of dispatched personnel rose as aircraft movements recovered. Segment profit increased because each business generated higher revenue and expenses were reduced.」

「Revenue increased in the contracted transportation business due to new contracts and the addition of vehicles for the MaaS (Mobility as a Service) business for J:COM (JCOM株式会社). Revenue in the human resources services business increased mainly because the number of dispatched drivers and light-work personnel increased in eastern Japan. Revenue in the airport-related personnel business increased because the number of dispatched personnel rose as aircraft movements recovered. Segment profit increased because each business generated higher revenue and expenses were reduced.」

「Revenue increased in the contracted transportation business due to new contracts and the addition of vehicles for the MaaS (Mobility as a Service) business for J:COM (JCOM株式会社). Revenue in the human resources services business increased mainly because the number of dispatched drivers and light-work personnel increased in eastern Japan. Revenue in the airport-related personnel business increased because the number of dispatched personnel rose as aircraft movements recovered.」

「Revenue increased in the contracted transportation business as it continued to recover from the impact of the spread of COVID-19. Revenue also increased in the personnel dispatch and airport-related personnel businesses as they recovered from the previous year, when they were affected by suspended employment at client sites. Segment profit declined because employment adjustment subsidies were substantially lower than in the previous consolidated fiscal year.」

「The personnel dispatch and airport-related personnel businesses generated higher revenue because they recovered from the previous year, when they were affected by the suspension of employment at client sites due to the spread of COVID-19. Segment profit declined because employment adjustment subsidies were substantially lower than in the previous consolidated fiscal year.」

「The personnel dispatch and airport-related personnel businesses generated higher revenue because they recovered from the previous year, when they were affected by the suspension of employment at client sites due to the spread of COVID-19.」

「Demand for drivers is also increasing in the on-demand mobility field, in which company vehicles are shared within a single company, and the Group has begun new contracts. In addition to its conventional provision of personnel and services centred on “drivers,” the Group has begun providing personnel and services to airports and will consider providing personnel and services in the welfare and nursing care fields, as well as developing and supplying foreign personnel.」

「The contracted transportation business was recovering from the impact of the spread of COVID-19 and generated higher revenue, while the personnel dispatch and airport-related personnel businesses generated lower revenue because they were affected by the suspension of employment at client sites due to the spread of COVID-19. Profit increased as the company worked to reduce selling, general and administrative expenses and recorded employment adjustment subsidies.」

「The contracted transportation business was recovering from the impact of the spread of COVID-19 and generated higher revenue, while the personnel dispatch and airport-related personnel businesses generated lower revenue because they were affected by the suspension of employment at client sites due to the spread of COVID-19. Profit increased as the company worked to reduce selling, general and administrative expenses and recorded employment adjustment subsidies.」

「In addition to securing, training and supplying personnel to society and providing services centred on conventional “drivers,” the Group will expand its business over the medium to long term into fields including airports, welfare, nursing care and international personnel.」

「Revenue increased as existing businesses, contracted transportation and driver dispatch, remained firm and the newly launched airport business contributed to higher revenue. Profit also increased because the one-time recruitment advertising costs incurred in the previous year did not recur and a review of the pricing strategy proved successful.」

「As the labour supply-demand balance has tightened with the economic recovery, recruitment difficulties and rising labour costs in major metropolitan areas have become more severe. The Group has promoted a shift away from major metropolitan areas and strengthened its sales structure in each region, while strategically and continuously reviewing its product portfolio. Revenue increased as existing businesses, contracted transportation and driver dispatch, remained firm and the newly launched airport business contributed to higher revenue. Profit also increased because the one-time recruitment advertising costs incurred in the previous year did not recur and a review of the pricing strategy proved successful. As a result, total revenue from the human resources business was ¥9,808 million, or 105.8% of the same quarter of the previous year, and segment profit was ¥504 million, or 444.3%.」

「As the labour supply-demand balance has tightened with the economic recovery, recruitment difficulties and rising labour costs in major metropolitan areas have become more severe. The Group has promoted a shift away from major metropolitan areas and strengthened its sales structure in each region, while strategically and continuously reviewing its product portfolio. Revenue increased as existing businesses, contracted transportation and driver dispatch, remained firm and the newly launched airport business contributed to higher revenue. Profit also increased as a result of reviewing unprofitable businesses and reducing costs. As a result, total revenue from the human resources business was ¥4,902 million, or 107.1% of the same quarter of the previous year, and segment profit was ¥247 million, or 159.4%.」

「Revenue increased as contracted transportation and driver dispatch remained firm and the newly launched airport business contributed to higher revenue, but profit declined due in part to a temporary increase in recruitment advertising costs.」

「Revenue and profit increased as contracted transportation and driver dispatch remained firm and the newly launched airport business got off the ground. As a result, total revenue from the human resources business was ¥4,579 million, or 113.2% of the same quarter of the previous year, and segment profit was ¥155 million, or 112.5%.」

「Revenue increased as driver dispatch remained firm and the company entered new fields such as welfare, nursing care and household services, but profit declined due to higher recruitment costs and the impact of initial and other costs incurred in launching the personnel dispatch business for the airport business. As a result, revenue was ¥16,489 million, or 109.9% of the same period of the previous year, and segment profit was ¥529 million, or 80.1%.」

「Although corporate demand for personnel is trending upward as the economy recovers, rising labour costs and labour shortages in major metropolitan areas are becoming more severe. The Group has promoted a shift away from major metropolitan areas, where labour costs are high, and strengthened its sales structure, while strategically reviewing its product portfolio through sales activities. Driver dispatch remained firm, and entry into new businesses such as welfare, nursing care and household services proved successful, but initial and other costs were incurred in launching the personnel dispatch business for the airport business.」

「Revenue increased as driver dispatch remained firm and entry into new businesses such as welfare, nursing care and household services proved successful.」

「In addition to securing, training and supplying personnel to society and providing services centred on conventional “drivers,” the Group will develop and supply personnel over the medium to long term in fields such as welfare, nursing care, household services for affluent customers and services for visitors to Japan.」

「In addition to securing, training and supplying personnel to society and providing services centred on conventional “drivers,” the Group will develop and supply personnel who can embody “hospitality” over the medium to long term.」