Legal Compliance, Corporate Ethics and Group-wide Internal Controls
First written in FY2016. 6 of 14 entries say "Advanced", first in FY2026-H1. Latest entry: 2026-06-19.
- 2026-06-19RestatedGovernance
「The Company has established internal and external JR East compliance consultation channels for employees and others working across the Group to consult or report when they become aware of conduct that violates, or may violate, laws and regulations or corporate ethics.」
The establishment of consultation and reporting channels for compliance with laws and regulations and corporate ethics, and the policy of twice-yearly reviews by the Board of Directors, were reiterated. - FY2026AdvancedAnnual report
「The Group will update its fundamental approach to internal controls and implement improvement measures aimed at establishing group governance based on a sound corporate culture, necessary systems and rules, and active communication, thereby advancing 勇翔2034 and building a foundation for entering new business areas.」
Following a series of improper incidents, the Group updated its fundamental approach to internal controls and moved to the implementation stage for improvement measures centered on corporate culture, systems, rules and communication. - FY2026-H1AdvancedAnnual report
「In light of a series of incidents that have damaged the trust of our stakeholders, including fraudulent personnel expense claims relating to commissioned and subsidy-funded projects for central government ministries and other entities, improper press-fit input values during wheelset assembly, and warnings from the Japan Fair Trade Commission regarding conduct that may have violated the Antimonopoly Act, the Company established a committee comprising external experts within the Company in July 2025.」
In response to multiple corporate ethics and compliance issues, the Company established a committee of external experts in July 2025 and proceeded with objective verification and improvements to governance across the Group. - FY2025MaterialisedAnnual report
「We deeply apologize for the series of incidents that have damaged the trust of our stakeholders, including fraudulent personnel expense claims relating to commissioned and subsidy-funded projects for central government ministries and other entities, improper press-fit input values during wheelset assembly, and warnings from the Japan Fair Trade Commission regarding conduct that may have violated the Antimonopoly Act.」
Multiple corporate ethics and compliance issues came to light, including the alteration of wheelset data, fraudulent personnel expense claims and warnings regarding conduct that may have violated the Antimonopoly Act. - FY2025-H1MaterialisedAnnual report
「It was discovered that, during wheelset assembly at the Company and its consolidated subsidiary 総合車両製作所 (the “Subsidiary”), data had been altered and otherwise handled improperly to bring press-fit input values within the prescribed range even though they were outside that range.」
Improper handling, including alteration of data on press-fit input values during wheelset assembly, was discovered, and the Company received administrative guidance following a special safety audit by the Ministry of Land, Infrastructure, Transport and Tourism. Instructions were issued to inspect the safety management system, establish reporting procedures, and thoroughly enforce rules, training and measures to prevent data alteration. - FY2019RestatedAnnual report
「Across a range of business areas, including railway operations, lifestyle services and the IT and Suica businesses, the Group conducts its business in compliance with applicable laws and regulations, including the Railway Business Act, and in accordance with corporate ethics.」
The Group continues to maintain policies covering compliance, corporate ethics, whistleblowing, employee training and audits of group companies. - FY2017RestatedAnnual report
「Across a range of business areas, including railway operations, lifestyle services and the IT and Suica businesses, the Group conducts its business in compliance with applicable laws and regulations, including the Railway Business Act, and in accordance with corporate ethics.」
The Group continues to maintain guidelines on compliance and corporate ethics, consultation channels, employee training and internal controls including audits of group companies. - FY2016First statedAnnual report
「Across a range of business areas, including railway operations, lifestyle services and the Suica business, the Group conducts its business in compliance with applicable laws and regulations, including the Railway Business Act, and in accordance with corporate ethics.」
The Group has established a code of conduct, consultation channels, employee training and inspections of compliance with laws and regulations.