Restructuring the Store Network and Reallocating Sales Resources

「Establish a Fifth Block within the Financial Advisory Division and reassign branches to the respective blocks.」

「Under our branch strategy, we consolidated the Hiroshima branch and Miyoshi Consulting Plaza in July, and the Gojo branch and Yoshino Consulting Plaza in August, respectively, to rationalize branch locations and improve customer service. We also relocated the Kakogawa branch in July.」

「Under our store strategy, we integrated and relocated Shizuoka Branch and Shimada Branch in September and opened a new Shizuoka Branch. By relocating near Shizuoka Station, a regional hub, we expect to improve customer convenience and increase contact with asset-building customers.」

「In May, we also opened the Iwakuni branch, the sixth joint bank-and-securities branch.」

「In its domestic branch network, the company consolidated adjacent existing branches and opened new large-scale branches in areas with high foot traffic to improve operating efficiency from August to September 2022 (Abeno Harukas Branch, Yokohama Branch, and Machida Branch). In October 2022, it opened the Ube Branch with Saikyo Bank, Ltd., a comprehensive business partner, making it the company’s fifth co-located bank and securities branch.」

「In August and September, the company rebuilt its branch network, focusing on areas with high foot traffic, to achieve more efficient branch operations. It consequently opened the Abeno Harukas Branch and Yokohama Branch and relocated the Machida Branch, changing it to a large-scale branch.」

「In February, アイザワ証券 opened its fourth joint bank-securities branch with 西京銀行, its comprehensive business partner, the Yamaguchi branch (formerly the Yamaguchi Consulting Plaza).」

「As part of these efforts, in May we opened the Tokuyama Consulting Plaza, our third joint bank-securities branch with 西京銀行. In June, we consolidated and reorganized operations to revitalize sales in the Kansai region and newly opened the Senri-Chuo branch.」

「In its domestic branch network, the company reopened the Jiyugaoka Branch in January in a new style resembling an open café, eliminating the conventional securities-company atmosphere and customer service counters and creating a space without boundaries between customers and staff.」

「While conventional sales activities were constrained, we converted 12 locations in Japan into consulting plazas to stay close to customers concerned about the COVID-19 pandemic and enhance communication at our branches, the starting point for our face-to-face sales activities and one of our strengths.」

「The company consolidated and closed 3 branches because, even in its locally rooted branch network that makes maximum use of the strengths of face-to-face sales, operating branches in line with the new normal had become essential in addition to deepening communication.」

「During the consolidated fiscal year, we relocated branches and opened consulting plazas, a new store format where customers can discuss asset building and succession, with the aim of rationalizing store locations and improving services for customers.」

「To operate the increased number of branches more efficiently, the company consolidated and closed locations. It is working to reduce operating expenses, deepen communication with customers through the reallocation of human resources, including sales personnel, and provide high-quality services.」

「Meanwhile, we are reorganizing the branch network that expanded from July last year and decided in November to consolidate and close 3 branches. By consolidating existing offices and reallocating human resources, including sales personnel, we believe we can provide customers with higher-quality services and a range of information, maintain close communication, and further invigorate our sales activities.」