Regulatory Compliance, Compliance Training and Whistleblowing Framework
First written in FY2016. 4 of 8 entries say "Advanced", first in FY2017. Latest entry: 2026-05-01.
The whole theme swung hardest in 2023: 2 of 8 companies on the "Worse" side.
2 other companies' latest entry also says "Advanced".
- 2026-05-01AdvancedGeneral Meetings of Shareholders
「We will strengthen coordination among risk management, compliance and internal audit functions and work to build a sound and resilient corporate culture and organizational structure by improving the effectiveness of Group governance.」
The company has progressed from its previous business improvement and compliance enhancement plans to upgrading internal control across the Group based on the three lines of defense. - FY2025AdvancedAnnual report
「イオン銀行 submitted a business improvement plan to the Financial Services Agency on 31 January 2025 reflecting the purpose of the order, and reported the progress of the business improvement plan to the Financial Services Agency on 14 March 2025, based on the status as of the end of February 2025.」
Following the business improvement order received by イオン銀行, the company submitted a business improvement plan and reported its progress, while advancing measures to strengthen anti-money laundering and counter-terrorist financing controls. - FY2023-Q1AdvancedAnnual report
「The subsidiary イオンプロダクトファイナンス株式会社 received a business improvement order under the Installment Sales Act from the Kanto Bureau of Economy, Trade and Industry on 15 April 2022 and submitted a business improvement report in June. We take this action seriously, sincerely reflect on it, and will work to strengthen legal compliance throughout the Group and thoroughly prevent recurrence.」
After the subsidiary received a business improvement order, it submitted a business improvement report in June and has been advancing measures to strengthen legal compliance and prevent recurrence throughout the Group. - FY2022MaterialisedAnnual report
「The company received a business improvement order under the Installment Sales Act from the Kanto Bureau of Economy, Trade and Industry on 15 April 2022.」
The incident involving イオンプロダクトファイナンス receiving a business improvement order under the Installment Sales Act is described, and the company states that it is working to reform its management structure, review its business operations structure, and rebuild its compliance framework. - FY2020MaterialisedAnnual report
「In addition, イオン銀行 received a corrective action order from the Consumer Affairs Agency under Article 7, Paragraph 1 of the Act against Unjustifiable Premiums and Misleading Representations in connection with advertising for a campaign to acquire new cardholders conducted in the second quarter, among other compliance-related incidents.」
The Group recorded compliance-related incidents, including improper accounting at its Philippine subsidiary, guidance concerning the handling of personal information, and a corrective action order concerning advertising by イオン銀行. - FY2019RestatedAnnual report
「To prevent and promptly identify conduct that violates laws and regulations, the Group has established an accessible system by publicizing a range of consultation channels, including the Comprehensive Financial Business Consultation Desk and the External Counsel Consultation Desk established by the Group, as well as the AEON Code of Conduct 110 Consultation Desk established by its parent company, AEON CO.,LTD. Relevant departments investigate and verify reports and consultations and implement corrective and recurrence-prevention measures.」
The Group continues its annual Code of Conduct training, compliance programs, multiple consultation channels, and corrective and recurrence-prevention processes. - FY2017AdvancedAnnual report
「To prevent and promptly identify conduct that violates laws and regulations, the Group has established an accessible system by publicizing a range of consultation channels, including the Comprehensive Financial Business Consultation Desk and the External Counsel Consultation Desk established by the Group, as well as the AEON Code of Conduct 110 Consultation Desk established by its parent company, AEON CO.,LTD. Relevant departments investigate and verify reports and consultations and implement corrective and recurrence-prevention measures.」
The Group describes annual Code of Conduct training, compliance programs for each fiscal year, multiple consultation channels, and corrective and recurrence-prevention processes. - FY2016First statedAnnual report
「The Group is working to ensure that the AEON Code of Conduct is thoroughly communicated to all officers and employees throughout the Group. Officers and employees are required to complete Code of Conduct training at least once a year to improve compliance awareness and share AEON’s basic philosophy, and this requirement is being implemented.」
Compliance is being implemented through the Code of Conduct, training at least once a year, and multiple consultation channels.