Expansion of Financial Services Businesses in Asian Countries
First written in FY2016. 10 of 29 entries say "Advanced", first in FY2019-Q3. Latest entry: FY2026.
AEON Financial Service moved to the "Worse" side of this theme in 2026.
0 other companies' latest entry also says "Reframed".
- FY2026ReframedAnnual report
「Overseas, we have designated Malaysia, Vietnam and Cambodia as priority countries, given their expected high economic growth and the expansion of AEON Group stores. By concentrating management resources, we aim to establish an app-led business model combining retail, finance and digital services that integrates each country's retail and financial businesses.」
The policy for expansion across Asia was reorganized around concentrating on Malaysia, Vietnam and Cambodia as priority countries and an app-led retail, finance and digital model. - FY2025AdvancedAnnual report
「On 3 February 2025, we acquired an interest in the Vietnamese finance company Post and Telecommunication Finance Company Limited (hereinafter, PTF) and made it a wholly owned subsidiary.」
PTF in Vietnam became a wholly owned subsidiary on 3 February 2025, expanding the geographical footprint and product scope of the overseas business. - FY2025-H1RestatedAnnual report
「Overseas, on 26 May 2024, AEON BANK(M) BERHAD, which operates a digital banking business, a new type of banking business, in Malaysia, began offering services including deposits, debit cards and QR-code payments and worked to expand its customer base as Malaysia's first digital banking service based on Islamic finance.」
For Malaysia's digital bank, the launch of deposit, debit card and QR-code payment services, together with efforts to expand the customer base through Islamic finance, has been reconfirmed. - FY2025-Q1AdvancedAnnual report
「Overseas, on 26 May 2024, AEON BANK(M) BERHAD, which operates a digital banking business, a new type of banking business, in Malaysia, began operations with services including deposits, debit cards and QR-code payments.」
As part of the expansion of financial services in Asia, Malaysia's digital bank began operations with deposits, debit cards and QR-code payments. - FY2024AdvancedAnnual report
「In Malaysia, we advanced preparations for the 2024 launch of AEON BANK(M) BERHAD, which operates a digital banking business, a new type of banking business, and promoted initiatives across Asian countries to address customers' funding needs and improve access to financial services under our commitment to financial inclusion.」
The expansion of financial services in Asia is taking concrete shape through preparations to launch a digital bank in Malaysia, financial inclusion and improved access. - FY2024-Q3AdvancedAnnual report
「Against this backdrop, on 20 October 2023 we decided to make Post and Telecommunication Finance Company Limited, which provides personal loans in Vietnam, a wholly owned subsidiary. In Malaysia, we are also preparing to launch a digital bank, a new type of banking business, in the following fiscal year, and are working across Asian countries to address customers' funding needs and improve access to financial services under our commitment to financial inclusion.」
To expand financial services across Asian countries, we decided to make the Vietnamese personal loan company a wholly owned subsidiary, prepared to launch a digital bank in Malaysia and advanced initiatives supporting financial inclusion. - FY2024-Q1AdvancedAnnual report
「In the international business, we expanded personal loan and single-item installment loan balances in each country of operation」
Personal loan and single-item installment loan balances expanded in each country of operation in the international business. All three international regions generated operating revenue and segment profit. - FY2023-Q3AdvancedAnnual report
「In the Greater China segment of the International business, operating revenue was ¥16.382 billion, up 42.8% year on year, and segment profit was ¥5.017 billion, up 21.7%. In the Mekong region segment, operating revenue was ¥64.191 billion, up 18.2% year on year, and segment profit was ¥15.033 billion, up 36.2%. In the Malay region segment, operating revenue was ¥44.622 billion, up 18.2% year on year, and segment profit was ¥11.861 billion, down 0.2%.」
Results for the three international regions were updated. Greater China and the Mekong region reported increases in both revenue and profit, while the Malay region reported higher revenue. The figures demonstrate the expansion of the overseas financial services business. - FY2023-Q2AdvancedAnnual report
「In the Greater China segment of the International business, operating revenue was ¥10.5 billion, up 38.5% year on year, and segment profit was ¥3.407 billion, up 16.0%. In the Mekong region segment, operating revenue was ¥41.223 billion, up 12.3% year on year, and segment profit was ¥9.596 billion, up 25.8%. In the Malay region segment, operating revenue was ¥28.938 billion, up 14.8% year on year, and segment profit was ¥8.878 billion, up 16.4%.」
All three international regions reported year-on-year increases in both revenue and profit, demonstrating in numerical terms the progress of the overseas financial services business. - FY2023-Q1AdvancedAnnual report
「In addition to the recovery in card purchase transaction volumes and balances both in Japan and overseas, personal loans and single-item installment loan balances expanded in the international business.」
Personal loans and single-item installment loan balances expanded in the international business, marking concrete progress in the overseas financial services business platform. - FY2022Update on full-year results for the International businessAnnual report
「In the Greater China segment, operating revenue was ¥15.743 billion and operating profit was ¥5.530 billion, mainly reflecting higher card purchase and cash advance transaction volumes.」
Full-year results for the three international regions were updated. Operating profit in each of Greater China, the Mekong region and the Malay region exceeded the year-earlier level. - FY2022-Q3Update on third-quarter results for the International segment (continued return to profitability in the Malay region)Annual report
「Operating revenue in the Mekong region was ¥5,432.1 million, down 3.6% from the same period of the previous year, and segment profit was ¥1,103.3 million, up 79.0%. Operating revenue in the Malay region was ¥3,774.7 million, up 7.3%, and segment profit was ¥1,187.9 million, compared with a segment loss of ¥95.5 million in the same period of the previous year.」
The Mekong region recorded a substantial increase in profit despite lower revenue, while the Malay region moved from a loss in the same period of the previous year to profit of ¥1,187.9 million. - FY2022-Q2Update on second-quarter results for the International segment (return to profitability continues)Annual report
「Operating revenue in the Mekong region was ¥3,670.3 million, down 4.2% from the same period of the previous year, and segment profit was ¥762.9 million, up 597.5%. Operating revenue in the Malay region was ¥2,520.8 million, up 10.9%, and segment profit was ¥762.9 million, compared with a segment loss of ¥232.1 million in the same period of the previous year.」
The Mekong region recorded a substantial increase in profit despite lower revenue, while the Malay region moved from a loss in the same period of the previous year to a profit. Regional results for the international business have been updated. - FY2022-Q1Update on first-quarter results for the International segment (two regions return to profitability)Annual report
「In the International segment, operating revenue in the Greater China region was ¥375.5 million, down 12.7% from the same period of the previous year, and segment profit was ¥161.9 million, up 32.9%. Operating revenue in the Mekong region was ¥1,819.8 million, down 5.2%, and segment profit was ¥483.0 million, compared with a segment loss of ¥414.2 million in the same period of the previous year. Operating revenue in the Malay region was ¥1,326.5 million, up 12.5%, and segment profit was ¥550.7 million, compared with a segment loss of ¥368.1 million in the same period of the previous year.」
In the international business, Greater China recorded higher profit, while the Mekong and Malay regions moved from losses in the same period of the previous year to profits. - FY2021-Q3Update on third-quarter results for the International segment (Malay-region loss continues)Annual report
「Operating revenue in the Mekong region was ¥5,636.0 million, down 8.7% from the same period of the previous year, and segment profit was ¥616.2 million, down 35.7%. Operating revenue in the Malay region was ¥3,518.4 million, down 7.8%, and the segment recorded a loss of ¥95.5 million, compared with segment profit of ¥431.6 million in the same period of the previous year.」
In the international business, all three regions, Greater China, Mekong and Malay, recorded lower revenue and profit, and the Malay region moved from profit in the same period of the previous year to a loss. - FY2021-Q2Update on second-quarter results for the International segment (Malay-region loss and other factors)Annual report
「Operating revenue in the Mekong region was ¥3,829.6 million, down 4.4% from the same period of the previous year, and segment profit was ¥109.3 million, down 83.8%. Operating revenue in the Malay region was ¥2,272.4 million, down 11.1%, and the segment recorded a loss of ¥232.1 million, compared with segment profit of ¥347.6 million in the same period of the previous year.」
In the international business, the Mekong region recorded lower revenue and a substantial decline in profit, while the Malay region recorded lower revenue and moved from profit in the same period of the previous year to a loss. Greater China also recorded lower revenue and profit. - FY2021-Q1Update on first-quarter results for the International segment (losses)Annual report
「Operating revenue in the Mekong region was ¥1,919.6 million, down 2.8% from the same period of the previous year, and the segment recorded a loss of ¥414.2 million, compared with segment profit of ¥358.2 million in the same period of the previous year. Operating revenue in the Malay region was ¥1,178.9 million, down 8.0%, and the segment recorded a loss of ¥368.1 million, compared with segment profit of ¥314.4 million in the same period of the previous year.」
In the international business, the Mekong and Malay regions moved from segment profit in the same period of the previous year to segment losses, while Greater China also recorded lower revenue and profit. The suspension or scaling back of sales, screening and collection activities due to COVID-19 is noted. - FY2020Update on full-year results for the International business (regional changes)Annual report
「In the Greater China region, operating revenue in Hong Kong was ¥1,891.0 million, or 96.5% of the same period of the previous year, and operating profit was ¥593.4 million, or 83.3%. Although card purchase transaction volume remained at the previous year's level amid an economic slowdown caused by US-China trade friction, anti-government demonstrations and other factors, lending revenue declined and credit-loss-related expenses increased. In the Mekong region, operating revenue in Thailand was ¥8,412.0 million, or 116.0%, and operating profit was ¥1,706.0 million, or 121.9%, as card purchase and cash-advance transaction volumes expanded. In the Malay region, operating revenue in Malaysia was ¥5,191.6 million, or 110.3%, and operating profit was ¥631.6 million, or 47.2%. Transaction volumes grew steadily for instalment sales of individual goods, including automobiles and motorcycles, credit cards and personal loan products targeting mainly middle- and high-income customers, but credit-loss-related expenses increased due to the impact of IFRS 9, which was first applied in the previous fiscal year, and inappropriate accounting at the Philippine subsidiary.」
Thailand recorded higher revenue and profit, while Greater China recorded lower revenue and profit. The Malay region recorded higher revenue but lower profit due to the impact of inappropriate accounting and credit-loss-related expenses. - FY2020-Q4Update on third-quarter results for the International segment (lower profit)Annual report
「Overseas, we worked to expand our customer base through the use of digital technologies and improve the efficiency of sales, screening, and collections.」
In the international business, customer-base expansion and operational-efficiency initiatives continued. For the nine months ended in the third quarter, operating revenue increased or declined in some segments across the Greater China, Mekong and Malay regions, while segment profit fell below the same period of the previous year in all three segments. - FY2020-Q3Update on first-half results for the International segmentAnnual report
「Overseas, we worked on customer acquisition initiatives using digital technologies, improved the accuracy of screening, and increased operating efficiency, while seeking to expand the balance of operating receivables and improve profitability.」
Initiatives to expand overseas operations and improve profitability continued. While operating revenue increased in all three international segments, segment profit in each fell below the same period of the previous year due mainly to higher credit-loss-related expenses. - FY2019AdvancedAnnual report
「In the Malay region, ordinary revenue was ¥4,705.8 million, or 116.5% of the same period of the previous year, and ordinary profit was ¥1,338.0 million, or 136.4%, as transaction volume grew steadily for instalment sales of individual goods, mainly motorcycles, credit cards and personal loan products targeting mainly middle- and high-income customers in Malaysia.」
Transaction volumes for instalment sales of individual goods, credit cards and personal loans expanded in the Malay region, increasing ordinary revenue and ordinary profit. - FY2019-Q4RaisedAnnual report
「AFS Group has set as its medium- to long-term goal the realisation of an Asia No. 1 retail financial services company by building "Asia's most accessible ecosystem in 2025" and dramatically expanding its customer base from the current 41 million IDs to 300 million IDs.」
The previous plan to expand financial services across Asian countries has been broadened into more specific and ambitious targets: No. 1 in Asia, 2025 and 300 million customer IDs. - FY2019-Q3AdvancedAnnual report
「In the international business, all regions recorded higher revenue and profit, supported by solid consumer conditions, led by the three listed companies, and both ordinary revenue and ordinary profit reached record highs. Overseas, we also actively pursued digital investment, while steadily implementing various sales initiatives and cost controls, driving consolidated results. The international business accounted for 52.8% of our ordinary profit.」
All three international regions recorded higher revenue and profit, with ordinary revenue and ordinary profit reaching record highs and the ordinary-profit contribution ratio reaching 52.8%. This demonstrates tangible results from overseas growth. - FY2019-Q2RestatedAnnual report
「Against this business backdrop, we are pursuing the key priorities for the current consolidated fiscal year: “thoroughly advancing the digital shift,” “responding to customer needs,” and “accelerating growth overseas.”」
Accelerating overseas growth was identified as a priority initiative for the current consolidated fiscal year, while the existing policy of overseas expansion centred on Asia continues. - FY2018-Q4RestatedAnnual report
「The Company's medium- to long-term management strategy is to build a financial platform centered on Asia, realize seamless payments and the provision of financial products and services across the region, strengthen sales and marketing functions through the use of data, and support customers in enriching their daily lives by providing appropriate financial products and services that meet their needs.」
Expansion across Asian business areas continues in the form of building a financial platform that provides cross-regional payment and financial services. - FY2018-Q3RestatedAnnual report
「The Company's medium- to long-term management strategy is to build a financial platform centered on Asia, realize seamless payments and the provision of financial products and services across the region, strengthen sales and marketing functions through the use of data, and support customers in enriching their daily lives by providing appropriate financial products and services that meet their needs.」
The plan to expand business areas across Asian countries continues to broaden toward providing cross-regional payment and financial services through an Asia-centred financial platform. - FY2018-Q2RaisedAnnual report
「Our medium- to long-term management strategy is to build an Asia-centred economic platform, provide seamless payment services and financial products and services across Asia, strengthen sales and marketing functions through the use of data, and provide appropriate financial products and services aligned with customer needs, thereby supporting richer daily lives for customers.」
The plan is expanding from growth in business areas across Asian countries to building an Asia-centred economic platform and providing cross-regional payment and financial services. - FY2017RaisedAnnual report
「In this environment, we will use new technologies in each region in Japan and overseas, provide financial products and services that can be used commonly across Asia, and build an Asia-centred economic zone.」
The scope of the plan is expanding from business-area growth in individual Asian countries to building an Asia-centred economic zone through common financial services. - FY2016First statedAnnual report
「We will designate the three major overseas companies, the local subsidiaries in Hong Kong, Thailand and Malaysia, as the companies overseeing their respective regions. By optimally allocating management resources in line with the growth potential and regulations of each country and region, we will provide comprehensive financial services suited to local market conditions and needs and work to expand our business areas across Asia.」
The plan is to designate the three major overseas companies as regional headquarters, allocate management resources by region and expand the business areas.