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AEON Financial Service (8570) · InitiativeAdvanced

Database marketing using customer information and purchase history

First written in FY2016. 7 of 14 entries say "Advanced", first in FY2019. Latest entry: FY2027-H1.

14entries
11years
1from disclosures
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How it moved
ProgressHeldSoftenedWorseRestatedFY2016 – FY2019-Q3AdvancedFY2019 – FY2027-H12016: 120162017: 320172018: 320182019: 120192020: 020202021: 020212022: 120222023: 020232024: 120242025: 120252026: 32026
Same theme, other companies
Strengthening Customer Relationships through CRM and Customer Data UtilizationA theme 29 companies write about · 0 as a headwind · 29 as a tailwind

The whole theme swung hardest in 2017: 2 of 9 companies on the "Worse" side.

16 other companies' latest entry also says "Advanced".

Ridges = years it wrote progress, valleys = years it wrote worse. Most hopeful companies at the back. Drag to turn, scroll to zoom, right-drag to pan. On a phone, two fingers turn and pinch to zoom; one finger scrolls the page.
Showing 14 of the 29 companies compared. The sentences above are computed from all 29.
Full recordFilings, disclosures and news, newest first
  1. FY2027-H1AdvancedAnnual report

    「Effective 1 March 2026, the Company succeeded to the data analytics consulting business of its consolidated subsidiary エー・シー・エス債権管理回収株式会社 through an absorption-type company split, while」

    The initiatives to leverage data analytics and marketing were made concrete through the succession of the data analytics consulting business by means of an absorption-type company split.
  2. FY2026AdvancedAnnual report

    「The company will maximize the strengths of AEON's financial business and synergies with the AEON Group in Japan and overseas, while deepening its understanding of customers by combining retail data with AI and continuously enhancing the value it provides.」

    The company has translated the use of customer information and purchase histories into deeper customer understanding and enhanced value provision by combining retail data with AI.
  3. 2026-05-01AdvancedGeneral Meetings of Shareholders

    「We will make maximum use of our unique data assets, including purchasing data and financial data, which are strengths of our Group, and develop financial services such as payments, lending and asset building tailored to the life stages and needs of each customer.」

    The use of purchasing and financial data has been translated into customer-focused service provision linking payments, lending and asset building.
  4. FY2025AdvancedAnnual report

    「The company strengthened individualized approaches based on AI scoring, leading to increased use of shopping revolving credit, installment payments and card cash advances,」

    The company states that it used customer data and AI scoring for individualized approaches, leading to increased use of revolving credit, installment payments and cash advances.
  5. FY2024-Q3AdvancedAnnual report

    「The company worked to provide a convenient and cost-effective customer experience driven by data aggregation and payments.」

    The company has translated its measures into the provision of a customer experience driven by data aggregation through the expansion of digital touchpoints and payments.
  6. FY2022AdvancedAnnual report

    「The company sought to expand transaction volumes by flexibly reviewing credit limits based on analyses of latent demand and repayment status, among other measures,」

    The company has translated analyses of latent demand and repayment status into flexible reviews of credit limits and expanded transaction volumes.
  7. FY2019AdvancedAnnual report

    「In Malaysia in particular, the company has integrated memberships through smartphone apps with AEON Malaysia and AEON Big Malaysia, which operate retail businesses. By combining customer attribute and payment information with purchase information and using it in marketing and product development, the company is working to offer services that better meet customer needs.」

    In Malaysia, the company has integrated memberships with the retail business and is advancing the use of combined customer attribute, payment and purchase information in marketing and product development.
  8. FY2019-Q3RestatedAnnual report

    「“Solutions” is a business that primarily provides merchants with the Group's data-driven financial services, including processing and installment credit services.」

    The provision of data-driven financial services to merchants continues to form the substance of the Solutions business.
  9. FY2019-Q2RestatedAnnual report

    「The company is working to strengthen sales and marketing through the use of data.」

    The company continues to clearly state its policy of using data in sales and marketing.
  10. FY2018-Q4RestatedAnnual report

    「The Company's medium- to long-term management strategy is to build a financial platform centered on Asia, realize seamless payments and the provision of financial products and services across the region, strengthen sales and marketing functions through the use of data, and support customers in enriching their daily lives by providing appropriate financial products and services that meet their needs.」

    The company continues to use data in sales and marketing and provide financial products and services that meet customer needs.
  11. FY2018-Q3RestatedAnnual report

    「The company has adopted as a medium- to long-term management strategy the strengthening of its sales and marketing functions through the use of data and the provision of appropriate financial products and services that meet customer needs, thereby helping to enrich customers' daily lives.」

    The company is maintaining its medium- to long-term strategy of using data in sales and marketing and providing financial products and services tailored to customer needs.
  12. FY2018-Q2RestatedAnnual report

    「The company has adopted as a medium- to long-term management strategy the strengthening of its sales and marketing functions through the use of data and the provision of appropriate financial products and services that meet customer needs, thereby helping to enrich customers' daily lives.」

    The company is reaffirming its medium- to long-term strategy of using data in sales and marketing and providing products and services that meet customer needs.
  13. FY2017RestatedAnnual report

    「The company promotes the consolidation and use of data, including customer attributes and regional information, to identify customer needs according to their life stages and lifestyles and propose and provide financial products and services that meet those needs in a timely and appropriate manner.」

    The company continues to strengthen sales and marketing through the consolidation and analysis of customer attributes, regional data and purchase information.
  14. FY2016First statedAnnual report

    「The company will promote database marketing by refining its analysis of customer information, purchase histories and other data, and will work to expand revenue.」

    The company plans to refine its analysis of customer information and purchase histories to drive revenue growth.
Moved together

"End-to-end digitalization from marketing through collections" moved the same way as this thread, in the same document, in 7 of its 14 moves.

755544★123456
  1. ★This thread
  2. 1End-to-end digitalization from marketing through collections7×
  3. 2Expansion of the Cardholder Base, Card Utilization and Merchant Network5×
  4. 3Integrating Physical Stores and Online Channels5×
  5. 4Strengthening Corporate Governance and Internal Control5×
  6. 5Acquiring Deposit Accounts and Strengthening Deposit Funding Capacity4×
  7. 6Improving Business Efficiency through Consolidation of Duplicated Functions and Use of AI4×

★ is this thread; numbers match the list above. The number on a line is how many documents both moved the same way in; lines between the other threads count the documents they moved together in too. Threads that move together often sit closer.

When this could move next
No upcoming earnings preview for AEON Financial Service yet. It last moved in the General Meetings of Shareholders of 2026-05-01: "Advanced".
News
No news is linked to this thread yet. When an article touches it, it will appear here by date.
Database marketing using customer information and purchase history | AEON Financial Service Co.,Ltd. (8570) | Komori