Improving Business Efficiency through Consolidation of Duplicated Functions and Use of AI
First written in FY2017. 10 of 20 entries say "Advanced", first in FY2018. Latest entry: FY2027-H1.
The whole theme swung hardest in 2020: 2 of 14 companies on the "Worse" side.
7 other companies' latest entry also says "Advanced".
- FY2027-H1AdvancedAnnual report
「As part of these initiatives, effective 1 March 2026, the Company succeeded to the data analytics consulting business of its consolidated subsidiary エー・シー・エス債権管理回収株式会社 through an absorption-type company split, and, effective 1 May 2026, absorbed AFSコーポレーション株式会社 through a merger, thereby advancing the streamlining of business operations and the development of a simple, highly effective organizational structure.」
Operational efficiency and the reallocation of management resources progressed toward organizational simplification through the succession of the data analytics business and the absorption-type merger of AFSコーポレーション. - FY2026AdvancedAnnual report
「In the domestic business, we will pursue fundamental reform of the cost structure by improving operating processes, including reviewing products and services, and controlling indirect costs by the end of fiscal 2027, the midpoint of this medium-term management plan.」
The company has given efficiency initiatives involving consolidation of overlapping functions and AI use concrete form through domestic cost structure reform, indirect cost control, and operating process improvements by the end of fiscal 2027. - FY2026-H1AdvancedAnnual report
「By applying to our operations in Japan and Asian countries the credit-management expertise based on AI scoring using alternative data held by AND Global and its business expertise in digital lending, we will promote the AI and DX transformation of our services, strengthen the lending business, and refine credit assessment and strengthen receivables collection systems using digital technologies such as AI.」
The company has given its business efficiency initiatives concrete form through AI scoring using AND Global’s expertise, strengthening the lending business, refining credit assessment, and strengthening its receivables collection framework. - FY2025AdvancedAnnual report
「We are continuously working to enhance credit assessment and receivables management through AI-based scoring and other measures.」
The company continues to use AI scoring as a specific measure to enhance credit assessment and receivables management and improve productivity. - FY2025-H1RestatedAnnual report
「To further improve productivity, we will thoroughly control expenses in addition to refining credit assessment and strengthening our receivables collection framework」
The company continues initiatives to improve productivity through more sophisticated credit assessment and receivables collection and expense controls. - FY2024AdvancedAnnual report
「We are continuously working to enhance credit assessment and receivables management through AI-based scoring and other measures.」
The company has given its business efficiency initiatives concrete form through more sophisticated credit assessment and receivables management using AI scoring. - FY2022AdvancedAnnual report
「By working to contain selling, general and administrative expenses through digitalization」
The company states that digitalization was also used to contain selling, general and administrative expenses, contributing to improved profitability. - FY2022-Q1AdvancedAnnual report
「Rapid digitalization enabled us to strengthen customer-facing activities conducted without in-person contact, as well as credit assessment and collections, resulting in increases in both revenue and profit.」
The company states that digitalization was extended to strengthen non-face-to-face sales, credit assessment, and collections, contributing to improved performance. - FY2021-Q3AdvancedAnnual report
「To respond to changes in customers’ lifestyles and behavior resulting from the COVID-19 pandemic, we accelerated group-wide digital transformation (DX), business-efficiency initiatives, and efforts to transform our business model to create new revenue opportunities, which led to an improvement in transaction volume in the third quarter.」
The company states that accelerating DX, business efficiency initiatives, and business model transformation led to an improvement in transaction volume. - FY2021-Q2AdvancedAnnual report
「We established cross-group task forces covering specific initiatives, including improving the efficiency of credit assessment and receivables collection and reforming employees’ working practices through the introduction of remote work.」
In addition to existing IT investment, function consolidation, and AI use, the company established cross-group task forces addressing the efficiency of credit assessment and collections and remote work. - FY2020RestatedAnnual report
「We will improve productivity by reviewing the processes of existing businesses from the ground up and consolidating overlapping functions. We will also use new technologies in the operations of existing businesses to improve business efficiency through digitalization, including more sophisticated marketing and scoring, across the full range of activities from sales to credit assessment and receivables management, and reallocate resources to growth businesses.」
The company continues to prioritize process reviews, consolidation of overlapping functions, digitalization of marketing, scoring, credit assessment, and receivables management, and resource reallocation. - FY2020-Q4RestatedAnnual report
「Overseas, we worked to expand our customer base through the use of digital technologies and improve the efficiency of sales, screening, and collections.」
The company continues to use digital technologies overseas to expand its customer base and improve the efficiency of sales, credit assessment, and collections. - FY2020-Q3RestatedAnnual report
「Overseas, we worked on customer acquisition initiatives using digital technologies, improved the accuracy of screening, and increased operating efficiency, while seeking to expand the balance of operating receivables and improve profitability.」
The company continues to use digital technologies overseas to expand its customer base, improve credit assessment accuracy, and enhance operational efficiency. - FY2020-Q2RestatedAnnual report
「Overseas, we worked to expand our customer base and improve the efficiency of screening and other processes through the use of digital technologies, and sought to increase the balance of operating receivables.」
The company continues to use digital technologies overseas to expand its customer base and improve the efficiency of operations such as credit assessment. - FY2019-Q3RestatedAnnual report
「In the international business, all regions recorded higher revenue and profit, supported by solid consumer conditions, led by the three listed companies, and both ordinary revenue and ordinary profit reached record highs. Overseas, we also actively pursued digital investment, while steadily implementing various sales initiatives and cost controls, driving consolidated results. The international business accounted for 52.8% of our ordinary profit.」
The company continues to improve business efficiency overseas through digital investment, sales initiatives, and cost controls. - FY2018AdvancedAnnual report
「We worked to improve productivity by consolidating functions duplicated within the group and introducing RPA, among other measures, and to improve asset profitability.」
In addition to consolidating overlapping functions, the company introduced RPA and advanced efforts to improve productivity and asset profitability. - FY2018-Q4RestatedAnnual report
「Against this business backdrop, during the first three quarters of the current consolidated fiscal year, group companies in Japan and overseas strengthened systems and IT/digitalization investment and consolidated overlapping functions within the group, working to “improve convenience and productivity,” “improve asset profitability,” and achieve “renewed growth overseas.”」
The company continues to strengthen IT investment and consolidate overlapping functions within the group as initiatives leading to business efficiency, improved asset profitability, and renewed growth in overseas businesses. - FY2018-Q3RestatedAnnual report
「During the current interim consolidated accounting period, group companies in Japan and overseas strengthened systems and IT/digitalization investment and consolidated overlapping functions within the group, working to “improve convenience and productivity,” “improve asset profitability,” and achieve “renewed growth overseas.”」
The company continues to strengthen IT investment and consolidate overlapping functions within the group as initiatives leading to business efficiency and improvements in assets and overseas businesses. - FY2018-Q2RestatedAnnual report
「Our domestic and overseas companies worked to improve convenience and productivity, improve asset profitability and reignite growth overseas by strengthening systems investment (IT investment) to promote digitalization and consolidating overlapping functions within our group.」
The company continues to strengthen IT investment and consolidate overlapping functions within the group as initiatives leading to business efficiency and resource reallocation. - FY2017First statedAnnual report
「We will improve productivity by reviewing the processes of existing businesses from the ground up and consolidating overlapping functions. We will also improve business efficiency by applying new technologies such as artificial intelligence to the operations of existing businesses and reallocate resources to growth businesses.」
The company presents process reviews, consolidation of overlapping functions, use of AI and other technologies, and resource reallocation to growth businesses as an integrated set of efficiency initiatives.