Securing Talent and Improving the Workplace Environment Through Work-Style Reform and Diversity

「We continued to make strategic investments in promoting human-capital management and strengthening sales capabilities, including the customer base and product appeal.」

「Employee engagement survey results (past 3 years) 2023 2024 2025 Year-on-year 51.1 51.5 51.8 +0.3」

「As indicators for promoting human capital management, the company has set indicators and the numerical targets below relating to “promoting diversity” and “promoting work-style reform,” identified as priority ESG issues, and is advancing initiatives across the company.」

「In response to the revised Act for Eliminating Discrimination against Persons with Disabilities, which came into force in April this year, the company established an organizational framework before the law took effect to provide the required “reasonable accommodation.” … From April this year, it also expanded the scope of benefits programs applicable to “spouses,” “relatives” and “family members” to include same-sex partners and common-law spouses, promoting the development of a workplace where employees can work with peace of mind.」

「As labor shortages become a serious social issue, the company considers active investment in its people, based on the principles of human capital management, to be a top priority for sustainable growth. This includes securing, developing and promoting the advancement of talent. … It will develop “sales professionals” capable of identifying even customers' latent needs and making proposals. … It will also promote initiatives to develop specialists in each field, including financial-services professionals and digital talent.」

「The company will continue working to address social issues, including improving employee engagement through base-pay increases and the development of a more supportive work environment.」

「Meanwhile, to strengthen its sales capabilities, the company is strengthening its product range to balance topical appeal and quality while developing talent with the expertise to select products, based on post-pandemic consumer trends and in response to customer needs.」

「In the social sphere, the company will establish employment relationships based on respect for human rights, provide equal pay, educational opportunities and benefits regardless of nationality, race, LGBT status or other attributes, and develop and promote the adoption of basic guidelines that embrace diverse values.」

「Meanwhile, to reform its cost structure, the company will first pursue further rationalization of current operations. To create more time for engaging with customers, it will promote paperless and seal-free internal application forms and procedures. In addition, it will strongly promote multitasking. …」

「Going forward, in addition to developing network infrastructure to improve productivity, the company will work to revise its employment regulations, including work-from-home rules, and establish the necessary framework for personnel evaluations and other systems.」

「In response to requests for temporary closures and refraining from going out following the declaration of a state of emergency, the company undertook work-style reforms. Specifically, it promoted work from home on a scale of approximately 1,000 employees, mainly among workers at the group headquarters building, and implemented initiatives to improve productivity, including shifting to communication using digital technologies.」

「To secure and develop diverse talent, the company, led by the Diversity Promotion Office and in coordination with the “Group Transformation Project,” is working to create an environment in which everyone can work with enthusiasm. Initiatives include promoting women's advancement, preventing employees from leaving work for childcare or caregiving, and implementing health management.」