Human resource development through training and transfers, and chain-store management

「For human resource development, we provide training through social networking tools and other means, ensure thorough implementation of QSC (quality, service and cleanliness) and basic operations, and share goals, issues and best practices across organisations. Through KBS (Kisoji Business School), we also provide training for store managers, head chefs and customer service managers, among others, to improve not only store operating capabilities but also management capabilities and a management perspective. In addition, through programmes such as the First Birthday Celebration Meister and First Meal Meister, we seek to enhance employees' knowledge and skills and improve their motivation.」

「「育成プログラムの見直し」、「多様な人材の活躍推進」、「働きがいのある職場環境の整備」を進める」

「Second is the "strengthening of the management foundation." We will improve organisational capabilities by clarifying the organisational structure and appropriately allocating authority and responsibility. We will also work to retain, promote and assign employees to suitable positions by rebuilding the training system, including strengthening on-the-job training, and improving the working environment.」

「Meanwhile, for human resource development, we used an internal social networking tool to distribute images and videos in an easy-to-understand format, thereby ensuring thorough implementation of QSC (quality, service and cleanliness) and basic operations. Sharing goals and issues across organisations and recognising achievements invigorated communication among employees, while sharing best practices and other examples helped improve employees' skills and motivation.」

「Second is the "strengthening of the management foundation." To improve organisational capabilities, we will promote the sharing of the management philosophy and cooperation among departments. We will also work to retain employees and develop highly specialised human resources by rebuilding the training system and improving the working environment.」

「In terms of operations, the 木曽路 division, its core shabu-shabu and Japanese cuisine business, strengthened its operating capabilities by providing high-value-added food and services at affordable prices and promoting training at its restaurants.」

「For human resource development, we are using an internal social networking tool to distribute images and videos in an easy-to-understand format, thereby ensuring thorough implementation of QSC (quality, service and cleanliness) and basic operations. Sharing goals and issues across organisations and recognising achievements has invigorated communication among employees, while sharing best practices and other examples has helped improve employees' skills and motivation. In addition, we will expand and certify the Meister programmes that are currently in place, including the First Birthday Celebration Meister and First Meal Meister programmes, to clarify knowledge and skills.」

「We will clarify employees' responsibilities and authority and reorganise the organisation as needed to reflect the environment and circumstances. We will also seek to strengthen organisational capabilities and the training system by instilling the management philosophy and setting out career advancement plans.」

「We have strengthened operating capabilities through the promotion of store-level training.」

「We will review the organisation, develop a training system, and seek to expand the scale of the business through new store openings and the development of new businesses. We will build an attractive company for the new-generation 木曽路 and link these efforts to the recruitment, retention and development of human resources.」

「In addition, we have strengthened the operating capabilities of existing stores by reviewing in-store training.」

「In terms of profitability, we have continuously strengthened the operating capabilities of existing stores through measures including a review of the in-store training system.」

「Fourth is the "reform of the management foundation." We will continue to implement work-style reforms, improve the working environment and increase employee retention, while clarifying authority and responsibility and reconfirming and implementing chain-store management.」

「We will strengthen the operating capabilities of existing stores through measures including a review of in-store training, clarify authority and responsibility, and reconfirm and implement chain-store management.」