Enhancement of Sales, Customer Management and Production Systems
First written in FY2016. 9 of 11 entries say "Advanced", first in FY2017. Latest entry: FY2026.
11 other companies' latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「The Company will work to reduce various expense ratios by automating operations and enhancing decision-making through the use of generative AI.」
In addition to strengthening its systems and CRM, the Company identified operational automation and enhanced decision-making using generative AI as new measures. - 2026-05-15AdvancedFinancial results presentation
「Automating operations and enhancing decision-making through the use of generative AI」
Expanded the scope of system enhancements to include process automation and more sophisticated decision-making through generative AI. - FY2025AdvancedAnnual report
「In addition, the Company invested ¥815 million in software development, including enhancements to its sales management and CRM systems.」
The Company invested ¥815 million in enhancements to its sales management and CRM systems, and continued to strengthen its systems. - FY2024RaisedAnnual report
「By promoting the digital transformation of its systems, the Company aims to improve employee productivity and reduce working time by 116,000 hours over the 3 years through the fiscal year ending March 2026.」
The system enhancement policy was translated into the measurable target of reducing working time by 116,000 hours through the fiscal year ending March 2026 through digital transformation. - FY2022AdvancedAnnual report
「January 2022: began introducing the industry's first “portable 3D scanner (Note 4)”」
The Company began introducing portable 3D scanners capable of creating 3D data of the head regardless of location, expanding the functionality of its operational infrastructure for sales, customer management, and production. - FY2021AdvancedAnnual report
「Head office, Shibuya-ku, Tokyo; enhancement of sales and customer management system functionality; 120; —; internally funded; April 2021; March 2022; improved usability and greater operational efficiency at sales offices」
The Company invested ¥117 million in software development during the fiscal year and established an investment plan for the following fiscal year comprising ¥120 million for sales and customer management systems, ¥60 million for other systems, ¥60 million for head office and store system equipment, and ¥46 million for production systems. - FY2020AdvancedAnnual report
「In addition, the Company invested ¥158 million in software development, including the renovation of its internal groupware and enhancement of its sales management system.」
The Company invested ¥158 million in software development, including sales management systems. The capital expenditure details also listed investments in sales and logistics system functionality expansion and a CRM system. - FY2019AdvancedAnnual report
「In addition, the Company invested ¥148 million in software development, including the renovation of its internal groupware and enhancement of its sales management system.」
The Company invested ¥148 million in software development, including groupware renovation and sales management system enhancements. - FY2018AdvancedAnnual report
「In addition, the Company invested ¥247 million in software development, including the renovation of its internal groupware and enhancement of its sales management system.」
The Company invested ¥247 million in software development, including groupware renovation and sales management system enhancements, and continued to strengthen its systems. - FY2017AdvancedAnnual report
「In addition, the Company invested ¥392 million in software development, including the renovation of its internal groupware and enhancement of its sales management system.」
The Company invested ¥392 million in software development, including groupware renovation and sales management system enhancements. - FY2016First statedAnnual report
「Head office, Shibuya-ku, Tokyo; enhancement of sales and customer management system functionality; 291,840; —; internally funded; April 2016; March 2017; improved usability and greater operational efficiency at sales offices」
A specific investment plan for sales and customer management systems and other systems was established for fiscal 2016.