Developing Systems to Reduce Store Workloads and Improve Operations
First written in FY2018. 9 of 11 entries say "Advanced", first in FY2021. Latest entry: 2026-10-15.
19 other companies' latest entry also says "Advanced".
- FY2026-H1AdvancedAnnual report
「Although upward cost pressures continued, including higher labor costs primarily due to increases in the minimum wage and higher logistics costs accompanying price increases, the Company selectively made investments to strengthen sales at existing stores and upgrade systems, while continuing to reinforce expense management. As a result, selling, general and administrative expenses remained only slightly above the previous year’s level.」
Store operations improvement was implemented through stronger sales at existing stores, selective investment in system upgrades, and tighter expense management. - FY2024-Q3AdvancedAnnual report
「Based on the key strategies of the new medium-term management plan covering the fiscal years ending August 2024 through August 2026, we worked to strengthen the sales platform of our physical stores, including by opening 4 new stores and promoting digitalization in store operations.」
As initiatives to improve store operations, the Group opened 4 new stores and digitalized store operations based on the new medium-term management plan. - FY2024-Q1AdvancedAnnual report
「Promoting digitalization in store operations」
As an initiative to improve store operations, the Group implemented digitalization based on the key strategies of its new medium-term management plan. - FY2023AdvancedAnnual report
「While improving profitability by enhancing productivity in store operations through streamlining and greater efficiency, we will invest in personnel in priority areas such as new businesses and in system upgrades.」
Store operations improvement has been made more specific through a combination of productivity gains from streamlining and greater efficiency at stores and investment in system upgrades. - FY2022AdvancedAnnual report
「To provide higher-value-added services, we will make proactive investments in personnel, digital infrastructure, and store renovations. We will strengthen store operations and product knowledge through our employees and reform store operations by developing digital infrastructure.」
The policy for improving store operations has been made more specific through proactive investment in personnel, digital infrastructure, and store renovations, together with store operations reform. - FY2021AdvancedAnnual report
「To provide higher-value-added services, we will make proactive investments in personnel, digital infrastructure, and store renovations.」
The initiatives to enhance store value and improve operations have been made more specific through proactive investment in personnel, digital infrastructure, and store renovations, as well as store operations reform. - FY2020ReframedAnnual report
「For our physical stores, we will focus on their value as places where customers can experience our vision and create an environment in which we can recommend the right products through easy-to-navigate, easy-to-shop sales floors.」
The focus has been redefined from the previous emphasis on reducing store workload and improving operations toward the value of sales floors as places where customers can experience the vision and an environment that facilitates product recommendations. - FY2018First statedAnnual report
「We will also build systems to reduce workload in stores and improve operations.」
The filing explicitly describes for the first time measures combining systems to reduce the operational burden in stores and improve operations with information system upgrades.