Differentiating In-Store Services Through Smartphone Setup Support
First written in FY2022-Q1. 4 of 9 entries say "Advanced", first in FY2023-Q2. Latest entry: 2026-06-15.
0 other companies' latest entry also says "Cited as achieved".
- FY2026-H1AdvancedAnnual report
「Gross profit increased compared with the previous interim consolidated accounting period, as the company promoted subscription services for post-sale use support, which are generating new recurring revenue, and the number of subscribers continued to grow steadily.」
The company offered post-sale usage support, a brick-and-mortar store differentiation initiative, on a subscription basis. Increased subscribers and recurring revenue contributed to higher gross profit. - FY2025-H1AdvancedAnnual report
「Gross profit increased compared with the previous interim consolidated accounting period, as the company promoted subscription support for post-sale use and the number of subscribers grew steadily, creating a new source of recurring revenue.」
The company expanded its post-sale support, a brick-and-mortar store differentiation initiative, into a subscription model, resulting in increased subscribers and new recurring revenue. - FY2024-Q1AdvancedAnnual report
「We have also reviewed the role of our stores and are working to establish stores rooted in their local communities by proposing products and services other than smartphones, holding smartphone-use classes for older customers in stores, and providing post-sale use support.」
The company is expanding its brick-and-mortar store differentiation initiatives beyond smartphone setup support to proposals for products and services other than smartphones, usage classes for older customers, and post-sale usage support. - FY2023-Q3RestatedAnnual report
「Meanwhile, as a new initiative leveraging the strengths of our brick-and-mortar stores, we launched a subscription-based in-store support service for customers who are unsure about smartphone settings and other functions.」
The company continues to roll out a subscription-based in-store support service for smartphone setup and related needs, leveraging its brick-and-mortar stores. - FY2023-Q2AdvancedAnnual report
「Meanwhile, as a new initiative leveraging the strengths of our brick-and-mortar stores, we launched a subscription-based in-store support service for customers who are unsure about smartphone settings and other functions.」
The company expanded its existing smartphone setup support and launched a subscription-based in-store support service that leverages the strengths of its brick-and-mortar stores. - FY2022-Q2RestatedAnnual report
「“Smartphone Setup Support (paid),” a range of setup support services launched from the first quarter to help customers use their smartphones with confidence, continues to be very well received as a service that differentiates us from online sales by leveraging the strengths of our brick-and-mortar stores.」
The company continues to state that the paid smartphone setup support service launched in the first quarter has been well received as a service differentiating it from online sales by leveraging its brick-and-mortar stores. - FY2022-Q1First statedAnnual report
「Beginning in the current cumulative quarter, we launched “Smartphone Setup Support,” a range of setup support services to help customers use their smartphones with confidence. As a service that differentiates us from online sales by leveraging the strengths of our brick-and-mortar stores, it has been very well received despite being a paid service.」
A paid service supporting various smartphone settings was launched this quarter and positioned as an initiative to differentiate the company from online sales by leveraging the strengths of its brick-and-mortar stores.