Securing and Retaining Store Employees and Developing Talent
First written in FY2016. 13 of 21 entries say "Advanced", first in FY2017-Q1. Latest entry: FY2026.
- FY2026ReframedAnnual report
「Under the vision of “Creating a public square for everyone,” our Group’s human resources strategy promotes the securing and development of diverse talent. It aims to enhance sustainable organizational growth and corporate value by sharing a clear vision, identifying and developing high-performing talent, managing performance, strengthening internal communication, fostering a learning culture that responds to change, and promoting diversity and inclusion.」
The Group has systematized its previous explanation centered on securing and developing store personnel into a human resources strategy that includes vision sharing, identifying high-performing talent, performance management, a learning culture, and diversity and inclusion. - FY2024AdvancedAnnual report
「To address labor shortages and improve productivity, we are developing an environment and systems in which people of diverse backgrounds can thrive regardless of gender or age, while promoting the creation of a dynamic organization where diverse talent can work with motivation. In addition to regular recruitment of new graduates to secure talented personnel, we are also actively recruiting mid-career employees expected to contribute immediately.」
The Group’s human capital initiatives have expanded from securing and developing store personnel to include an environment in which diverse talent can thrive, regular recruitment of new graduates and mid-career recruitment. - FY2023ReframedAnnual report
「Under the vision of “Creating a public square for everyone,” our Group secures and develops diverse talent. Specifically, to maximize employees’ capabilities, we operate training programs designed to help employees acquire the skills and specialized knowledge required for each position and function.」
The Group has systematized its human capital management policy, covering the securing and training of store personnel, diverse talent, position- and function-specific training, human resources systems and recruitment. - FY2022AdvancedAnnual report
「The number of employees in the Imaging business decreased by 52 from the end of the previous consolidated fiscal year, mainly because of the decline in the number of stores resulting from the closure of company-operated stores and the conversion of company-operated stores to franchises. The number of employees in the Mobile business increased by 60 from the end of the previous consolidated fiscal year, mainly because of new hires accompanying the opening of carrier shops and transfers from the Imaging business.」
The Imaging business reduced its workforce by 52, while the Mobile business increased its workforce by 60, advancing the reallocation and recruitment of personnel in response to store restructuring and the opening of carrier shops. - FY2022-Q1RestatedAnnual report
「These developments were largely attributable to the strengthening of recruitment activities, an initiative pursued since the previous consolidated fiscal year to secure personnel for the number of stores being opened in order to strengthen the capabilities of carrier shops, as well as training aimed at providing high-quality service and improving sales capabilities. We will continue training so that we can continue to provide high-quality service.」
Recruitment activities to support new store openings and training to improve service quality and sales capabilities continue. - FY2021AdvancedAnnual report
「The number of employees in the Print business decreased by 48 from the end of the previous consolidated fiscal year, mainly because of the decline in the number of stores resulting from the closure of company-operated stores and the conversion of company-operated stores to franchises. The number of employees in the Mobile business increased by 42 from the end of the previous consolidated fiscal year, mainly because of new hires accompanying the opening of carrier shops and transfers from the Print business.」
While the Print business reduced its workforce by 48 as part of store restructuring, the Mobile business increased its workforce by 42 as carrier shops opened. - FY2021-Q2RestatedAnnual report
「By continuing the employee development initiatives aimed at strengthening our sales capabilities that we have pursued since the previous consolidated fiscal year, we intend to strengthen our functions as an agency.」
Employee development initiatives aimed at strengthening sales capabilities and the agency function continue. - FY2021-Q1AdvancedAnnual report
「We strengthened recruitment activities to secure personnel for the number of stores being opened. Approximately 100 new graduates joined the company in April 2020, and we worked to strengthen training so that we could continue to provide high-quality service.」
Recruitment activities were strengthened to support the expansion of store openings, and approximately 100 new graduates joined the company in April 2020. Training was also strengthened to maintain service quality. - FY2020AdvancedAnnual report
「The number of employees in the Print business decreased by 21 from the end of the previous consolidated fiscal year, mainly because of the decline in the number of stores resulting from the closure of company-operated stores and the conversion of company-operated stores to franchises. The number of employees in the Mobile business increased by 78 from the end of the previous consolidated fiscal year, mainly because of new hires accompanying the opening of carrier shops and transfers from the Print business.」
The Print business reduced its workforce by 21, while the Mobile business increased its workforce by 78, advancing the reallocation and recruitment of personnel in response to store restructuring and new openings. Training and recruitment have also been strengthened. - FY2020-Q3AdvancedAnnual report
「We also strengthened recruitment and training to secure sufficient personnel for the number of stores being opened and to continue providing high-quality service. From the nine-month period ended the second quarter, we increased staffing in the corporate sales division and worked to strengthen the development of corporate customers.」
Training and recruitment were strengthened to secure personnel for new store openings, and staffing in the corporate sales division was also increased from the nine-month period ended the second quarter. - FY2020-Q2RestatedAnnual report
「We also worked to secure sufficient personnel for the number of stores being opened and strengthened recruitment activities so that we could continue to provide high-quality service.」
Recruitment activities continue to be strengthened to secure personnel for new store openings and maintain service quality. - FY2020-Q1AdvancedAnnual report
「In light of the staffing shortage relative to the number of stores being opened, we also worked to further strengthen recruitment and training so that we could continue to provide high-quality service.」
Recruitment and training were strengthened to support the expansion of store openings. - FY2019AdvancedAnnual report
「The number of employees in the Print business decreased by 35 from the end of the previous consolidated fiscal year, mainly because of the decline in the number of stores resulting from the closure of company-operated stores and the conversion of company-operated stores to franchises. The number of employees in the Mobile business increased by 41 from the end of the previous consolidated fiscal year, mainly because of new hires accompanying the opening of carrier shops and transfers from the Print business.」
The workforce was reduced by 35 in the Print business as part of its restructuring and increased by 41 in the Mobile business as new stores opened, advancing the reallocation of personnel. - FY2018AdvancedAnnual report
「The number of employees in the Print business decreased by 42 from the end of the previous consolidated fiscal year, mainly because of the decline in the number of stores resulting from the closure of company-operated stores and the conversion of company-operated stores to franchises. The number of employees in the Mobile business increased by 42 from the end of the previous consolidated fiscal year, mainly because of new hires accompanying the opening of carrier shops and transfers from the Print business.」
The filing reported a 42-person workforce reduction in the Print business associated with store restructuring and a 42-person increase in the Mobile business associated with new store openings, making the reallocation of personnel more concrete. - FY2018-Q3AdvancedAnnual report
「During the nine-month period ended the third quarter, the number of employees in the Print business decreased by 14, or 4.3%, from the previous consolidated fiscal year to 308, reflecting the decline in the number of stores, including the conversion of company-operated stores to franchises. The number of employees in the Mobile business increased by 75, or 24.5%, from the previous consolidated fiscal year to 381, reflecting increased staffing accompanying the growth in the number of stores.」
The Print business reduced its workforce by 14 as the number of stores declined, while the Mobile business increased its workforce by 75 as the number of stores grew. - FY2018-Q2RestatedAnnual report
「We responded quickly to changes in initiatives by telecommunications carriers, strengthening our workforce, implementing proactive sales promotion measures and working to enhance store operating capabilities.」
The Mobile Business strengthened its workforce and implemented sales promotion measures, continuing efforts to enhance store operating capabilities. - FY2017AdvancedAnnual report
「The number of employees in the Print Business fell by 43 from the end of the previous consolidated fiscal year, mainly due to personnel transfers to the Mobile Business accompanying the decline in the number of stores following the closure of directly operated stores.」
The company reallocated personnel, including transfers from the Print Business, to support the increase in Mobile Business stores. Mobile Business headcount increased by 40 to 306. - FY2017-Q3AdvancedAnnual report
「In the nine-month consolidated cumulative period under review, the number of employees in the Mobile Business increased by 45 from the previous consolidated fiscal year, or 16.9%, to 311, reflecting an increase in personnel accompanying the rise in the number of stores.」
The company added 45 employees to support the increase in mobile stores, bringing the total to 311. - FY2017-Q2RestatedAnnual report
「The operating loss was ¥625 million, due in part to upfront costs for the revamp of store systems and higher personnel expenses associated with strengthening the store workforce.」
The company continued to strengthen the store workforce, identifying higher personnel expenses as a cost-increase factor. - FY2017-Q1AdvancedAnnual report
「In terms of earnings, the operating loss was ¥284 million, due in part to higher personnel expenses associated with strengthening the store workforce, compared with an operating loss of ¥321 million in the prior-year period.」
The company specifically identified the expansion of the store workforce as a factor behind the increase in expenses. - FY2016First statedAnnual report
「We will work across the company to develop human resources by creating an attractive working environment for store employees and enhancing in-house education and training, thereby securing high-quality store employees and improving retention rates.」
The company identified the work environment, education and training, and human-resource development as measures to recruit and retain employees.