Komori
Sun-Life Holding (7040) · InitiativeAdvanced

Increase in the number of care service users and improved service quality

First written in FY2019-Q3. 14 of 25 entries say "Advanced", first in FY2019. Latest entry: 2026-08-07.

25entries
8years
3from disclosures
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How it moved
ProgressHeldSoftenedWorseOtherFY2020-Q2 – FY2022-Q1AdvancedFY2024-Q1 – 2026-08-072019: 420192020: 420202021: 320212022: 320222023: 320232024: 320242025: 120252026: 42026
Same theme, other companies
Expanding users and utilization rates through improved care service qualityA theme 1 companies write about · 0 as a headwind · 1 as a tailwind

No other company in this theme has enough history to compare yet.

Full recordFilings, disclosures and news, newest first
  1. 2026-08-07AdvancedEarnings

    「施設の入居率、サービスご利用件数が順調に増加したことにより、売上高は前年同四半期比8.3%増の610百万円となりました。」

    介護施設の入居率とサービス利用件数の増加が続き、増収として実績化している。
  2. FY2026AdvancedAnnual report

    「In the nursing care business, we worked to increase the number of service users and improve service quality, resulting in higher occupancy rates and service volumes.」

    Occupancy rates and service volumes increased, driving revenue up 5.2% year on year to ¥2,276 million. However, operating income declined to ¥85 million due to higher employee compensation and recruitment costs.
  3. FY2026-H1AdvancedAnnual report

    「In the nursing care business, we worked to increase the number of service users and improve service quality. As occupancy rates and service volumes increased, revenue increased 6.3% from the previous interim consolidated accounting period to ¥1,133 million, and operating income increased 9.1% to ¥56 million.」

    Higher occupancy rates and service volumes resulted in higher revenue and earnings in the nursing care business, with operating income increasing to ¥56 million.
  4. FY2025-H1AdvancedAnnual report

    「In the nursing care business, we worked to increase the number of service users and improve service quality. As occupancy rates and service volumes recovered, revenue increased 5.6% from the previous interim consolidated accounting period to ¥1,066 million, and operating income increased 52.4% to ¥51 million.」

    The recovery in occupancy rates and service volumes at the nursing care facilities resulted in revenue increasing 5.6% year on year and operating income of ¥51 million, up 52.4% year on year.
  5. FY2024AdvancedAnnual report

    「In the nursing care business, we worked to increase the number of service users and improve service quality. As occupancy rates and service volumes recovered, revenue increased 8.7% year on year to ¥2,050 million, and operating income was ¥71 million, compared with an operating loss of ¥86 million in the previous fiscal year.」

    The recovery in occupancy rates and service volumes at the facilities resulted in the nursing care business returning from an operating loss in the previous fiscal year to operating income of ¥71 million.
  6. FY2024-Q3AdvancedAnnual report

    「We worked to increase the number of service users and improve service quality. As occupancy rates and service volumes recovered, revenue increased 9.1% year on year to ¥1,542 million, and operating income was ¥67 million, compared with an operating loss of ¥73 million in the same quarter of the previous year.」

    The recovery in occupancy rates and service volumes at the facilities resulted in higher revenue, and the nursing care business returned from an operating loss of ¥73 million in the same period of the previous year to operating income of ¥67 million.
  7. FY2024-Q2AdvancedAnnual report

    「In the nursing care business, we worked to increase the number of service users and improve service quality. As occupancy rates and service volumes recovered, revenue increased 7.6% year on year to ¥1,010 million, and operating income was ¥33 million, compared with an operating loss of ¥54 million in the same quarter of the previous year.」

    The recovery in occupancy rates and service volumes at the nursing care facilities resulted in higher revenue and a return from an operating loss to operating income of ¥33 million.
  8. FY2024-Q1AdvancedAnnual report

    「As occupancy rates at the facilities and service volumes recovered, revenue increased 4.3% year on year to ¥490 million, and operating income was ¥5 million, compared with an operating loss of ¥22 million in the same quarter of the previous year.」

    Occupancy rates and service volumes at the nursing care facilities recovered, resulting in higher revenue and a return from an operating loss in the same period of the previous year to operating income of ¥5 million.
  9. FY2023-Q3Revenue down and operating loss continues to widenAnnual report

    「In the nursing care business, we worked to increase the number of service users and improve service quality. The day-service and short-stay facilities エミーズ and the residential paid nursing home クローバーライフ were affected by temporary business closures and declines in service volumes associated with the spread of COVID-19. Although occupancy rates and service volumes are recovering, revenue declined 3.3% year on year to ¥1,413 million, and the operating loss was ¥73 million, compared with operating income of ¥1 million in the same quarter of the previous year.」

    Occupancy rates and service volumes are recovering, but revenue declined due to temporary business closures and other factors related to the spread of infection, while operating results deteriorated from ¥1 million of profit in the same period of the previous year to a loss of ¥73 million.
  10. FY2023-Q2Recovery underway, but revenue down and operating loss widerAnnual report

    「In the nursing care business, we worked to increase the number of service users and improve service quality. The day-service and short-stay facilities エミーズ and the residential paid nursing home クローバーライフ were affected by temporary business closures and declines in service volumes associated with the spread of COVID-19 in March and July 2022. Although occupancy rates and service volumes are recovering, revenue declined 3.4% year on year to ¥939 million, and the operating loss was ¥54 million, compared with an operating loss of ¥2 million in the same quarter of the previous year.」

    Occupancy rates and service volumes are recovering, but revenue declined due to temporary business closures and other factors related to the spread of infection, while the operating loss widened from ¥2 million in the same period of the previous year to ¥54 million.
  11. FY2023-Q1Revenue and operating loss declined while usage was recoveringAnnual report

    「In the care business, the company worked to increase service users and improve service quality. Usage was affected mainly at エミーズ, which provides day services and short stays, by the suspension of operations and lower service volumes following the spread of COVID-19 in March. Although facility occupancy rates and service usage were recovering, revenue fell 2.0% year on year to ¥469 million, and the operating loss widened to ¥22 million from an operating loss of ¥6 million in the same quarter of the previous year.」

    Utilisation rates and service volumes are recovering, but revenue declined due to the impact of temporary business closures and other factors, while the operating loss widened from ¥6 million in the same period of the previous year to ¥22 million.
  12. FY2022-Q3AdvancedAnnual report

    「In the care business, service usage had fallen sharply in the first nine months of the previous fiscal year due to the impact of the first state of emergency. In the first nine months of the current fiscal year, the company worked to increase the number of care service users and improve service quality while implementing infection prevention measures. As a result, revenue increased 3.7% year on year to ¥1,462 million, while the operating loss narrowed to ¥1 million from an operating loss of ¥35 million in the same period of the previous year.」

    The company advanced efforts to increase users and improve service quality while implementing infection prevention measures, resulting in higher revenue and a narrowing of the operating loss from ¥35 million to ¥1 million year on year.
  13. FY2022-Q2AdvancedAnnual report

    「In the care business, service usage had fallen sharply in the first nine months of the previous fiscal year due to the impact of the first state of emergency. In the first nine months of the current fiscal year, the company worked to increase the number of care service users and improve service quality while implementing infection prevention measures. As a result, revenue increased 5.5% year on year to ¥972 million, although the company recorded an operating loss of ¥2 million, compared with an operating loss of ¥39 million in the same period of the previous year, due in part to lower service usage as people refrained from going out and restrictions on new admissions caused by COVID-19.」

    Revenue in the care business increased 5.5% year on year, while the operating loss narrowed from ¥39 million to ¥2 million. The company said it advanced efforts to increase users and improve quality while implementing infection prevention measures.
  14. FY2022-Q1Sales growth and a narrower operating lossAnnual report

    「In the care business, the company worked to increase the number of care service users and improve service quality. Because service usage had fallen sharply in the previous year due to the impact of the first state of emergency, revenue increased 8.2% year on year to ¥479 million, while the operating loss narrowed to ¥6 million from an operating loss of ¥40 million in the same quarter of the previous year.」

    The company worked to increase care service users and improve quality, narrowing the operating loss from ¥40 million in the same period of the previous year to ¥6 million.
  15. FY2021-Q3Revenue growth and continued operating loss, with the loss narrowingAnnual report

    「With "エミーズ鴨宮," "エミーズ東間門" and "エミーズ原" joining the Group from October 2019, revenue increased 22.8% year on year to ¥1,410 million. However, due to the impact of COVID-19, including lower service usage as people refrained from going out and restrictions on new admissions, the company recorded an operating loss of ¥35 million, compared with operating profit of ¥2 million in the same quarter of the previous year.」

    Revenue continued to increase following the addition of 3 offices, while lower service usage as people refrained from going out and restrictions on new admissions led to a continued operating loss. The company moved from operating profit of ¥2 million in the same quarter of the previous year to an operating loss of ¥35 million.
  16. FY2021-Q2Revenue growth continued, but so did the operating lossAnnual report

    「With "エミーズ鴨宮," "エミーズ東間門" and "エミーズ原" joining the Group from October 2019, revenue increased 39.6% year on year to ¥921 million. However, due to the impact of COVID-19, including lower service usage as people refrained from going out and restrictions on new admissions, the company recorded an operating loss of ¥39 million, compared with operating profit of ¥30 million in the same quarter of the previous year.」

    Revenue continued to increase following the addition of 3 offices, while the operating loss continued due to lower usage as people refrained from going out and restrictions on new admissions.
  17. FY2021-Q1Revenue growth continued, but so did the operating lossAnnual report

    「In the care business, the company worked to increase the number of care service users and improve service quality. With "エミーズ鴨宮," "エミーズ東間門" and "エミーズ原" joining the Group from October 2019, revenue increased 31.6% year on year to ¥443 million. However, due to the impact of COVID-19, including lower service usage as people refrained from going out and restrictions on new admissions, the company recorded an operating loss of ¥40 million, compared with operating profit of ¥22 million in the same quarter of the previous year.」

    Revenue increased following the addition of 3 offices, while reduced usage as people refrained from going out and restrictions on new admissions resulted in a shift from operating profit in the previous year to an operating loss in the first quarter as well.
  18. FY2020Revenue growth turned into an operating lossAnnual report

    「From October 2019, "エミーズ鴨宮," "エミーズ東間門" and "エミーズ原," which mainly provide day services and short stays, joined the Group, and revenue increased 23.5% year on year to ¥1,622 million. However, the company recorded an operating loss of ¥8 million, compared with operating profit of ¥40 million in the previous fiscal year, due to the suspension of sales activities associated with the spread of COVID-19 and higher costs related to the transfer of businesses, among other factors.」

    Revenue increased following the addition of 3 offices, while the company swung to an operating loss due to the suspension of sales activities and costs related to the transfer of businesses.
  19. FY2020-Q3Revenue increased following the addition of offices, but profit fell sharplyAnnual report

    「In the care business, the company worked to increase the number of care service users and improve services. From October 2019, "エミーズ鴨宮" in Odawara, Kanagawa, "エミーズ東間門" in Numazu, Shizuoka, and "エミーズ原" in Numazu, Shizuoka, which mainly provide day services and short stays, joined the Group. Revenue increased 14.9% year on year to ¥1,148 million, while operating profit fell 91.9% to ¥2 million.」

    The company continued its efforts to increase users and improve services. Revenue increased after 3 offices joined the Group, while operating profit declined to ¥2 million.
  20. FY2020-Q2Revenue fell following the closure of home-visit care offices, while profit increasedAnnual report

    「In the care business, the company worked to increase the number of care service users and improve services, but revenue fell 1.8% year on year to ¥660 million, partly due to the closure of a home-visit care office. Operating profit increased 45.0% to ¥30 million, as commission expenses related to the transfer of businesses and other items incurred in the previous fiscal year were no longer recorded.」

    While continuing efforts to increase users and improve services, the company saw revenue decline following the closure of a home-visit care office. Operating profit increased because commission expenses decreased.
  21. FY2020-Q1AdvancedAnnual report

    「In the care business, the company's efforts to increase the number of care service users and improve services resulted in revenue of ¥336 million, up 0.4% year on year. Operating profit increased 413.4% to ¥22 million, as commission expenses related to the transfer of businesses and other items incurred in the previous fiscal year were no longer recorded.」

    In the care business, revenue increased 0.4% year on year and operating profit increased 413.4%, indicating both efforts to increase users and improve services and the resulting financial performance.
  22. FY2019AdvancedAnnual report

    「In its care business, the company worked to increase the number of care service users and improve service quality.」

    The care business generated revenue of ¥1,314 million, up 24.1% year on year, and operating profit of ¥40 million, up 54.8%, representing measurable progress in business scale and profitability.
  23. FY2019-Q3First statedAnnual report

    「The company worked to increase the number of care service users and improve its services.」

    The company indicated an operating policy of increasing users and improving services in its care business.
Moved together

"Opening New Funeral Facilities and Increasing Utilization" moved the same way as this thread, in the same document, in 10 of its 25 moves.

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  1. ★This thread
  2. 1Opening New Funeral Facilities and Increasing Utilization10×
  3. 2Improving Profitability8×
  4. 3Strengthening facility investment8×
  5. 4Establishing Company-Wide Low-Cost Operations7×
  6. 5Meeting Wedding Demand Through Social Media and Web Advertising6×
  7. 6Deteriorating hotel profitability and impairment of fixed assets6×

★ is this thread; numbers match the list above. The number on a line is how many documents both moved the same way in; lines between the other threads count the documents they moved together in too. Threads that move together often sit closer.

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Sun-Life Holding's next results are scheduled for 2026-11-09. Read the earnings preview It last moved in the Earnings of 2026-08-07: "Advanced".
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