Considering the Establishment of a BPO Center
First written in FY2017. 8 of 14 entries say "Advanced", first in FY2018-Q1. Latest entry: 2026-10-14.
1 other company's latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「During the fiscal year, total capital expenditure on tangible and intangible fixed assets was ¥241.962 million. Major items included ¥137.513 million for business system development, ¥44.798 million for the acquisition of leased assets, and ¥37.440 million for the establishment of a new operations center.」
The company invested ¥37.440 million in establishing a new operations center and made total capital expenditures of ¥241.962 million, including business system development and other items. - 2026-04-03AdvancedEarnings presentation
「We established the Osaka Operations Center and made other advance investments, and built the operating structure for collateral eligibility assessment work for financial institutions.」
The opening of the Osaka Operations Center and the establishment of an operating structure were presented as concrete progress from the policy of using existing facilities. - FY2025RaisedAnnual report
「The company is working to establish additional operations centers that can serve multiple customers and to build centers capable of handling multiple types of work, not only services for financial institutions but also work for real estate companies, construction companies and professional service providers, thereby making the centers multi-use.」
The policy of using the existing Yokohama and Saitama operations centers was expanded to include additional centers serving multiple customers and types of work, as well as making the centers multi-use. - FY2024RestatedAnnual report
「The company will strengthen its competitiveness by standardizing and commonizing business processes through the consolidation of high-volume operations and accelerating the shift to low-cost operations.」
The existing direction for the operations center continued: strengthening competitiveness by consolidating high-volume operations, standardizing and commonizing processes, and reducing costs. - FY2020AdvancedAnnual report
「During the fiscal year, total capital expenditure on tangible and intangible fixed assets, excluding goodwill, was ¥7.214 million. Major items included ¥2.756 million for renovation of the operations center and ¥2.280 million for the introduction of RPA tools.」
A ¥2.756 million renovation investment was made in the existing operations center, marking progress in maintaining and strengthening its operating base. - FY2019-Q2RestatedAnnual report
「Continuing from the previous fiscal year, the company focused on internal strengthening by consolidating operations at the Yokohama operations center to improve efficiency and establishing capacity to handle the increase in outsourced work accompanying the development of new business partners.」
The company continues to consolidate operations at the Yokohama operations center, which opened in the previous fiscal year, and establish capacity to accept new outsourced work. - FY2019-Q1RestatedAnnual report
「The company focused on improving administrative efficiency by consolidating operations at the Yokohama operations center opened in the previous fiscal year, and strengthened its capacity to accept outsourced work from new business partners expected to arise in the future.」
The company continues to consolidate operations at the Yokohama operations center, which opened in the previous fiscal year, and strengthen its capacity to handle new outsourced work. - FY2018-Q3AchievedAnnual report
「As an upfront investment, the company opened an operations center in Yokohama and put in place a structure to handle the increase in outsourced orders.」
Regarding the BPO center, which had been under consideration and preparation, the Yokohama operations center was opened and the company moved to establishing a structure capable of handling the increase in outsourced orders. - FY2018-Q2AdvancedAnnual report
「This was mainly due to increases of ¥12.144 million in security deposits paid in connection with the establishment of the new operations center, ¥16.959 million in related capital expenditure, and ¥37.807 million in investment securities.」
Preparations for opening the Yokohama operations center included increases of ¥12.144 million in security deposits paid and ¥16.959 million in capital expenditure, indicating that the related investment was taking concrete form. - FY2018-Q1AdvancedAnnual report
「In the BPO business, the number of outsourced housing-loan-related transactions from client financial institutions remained firm against a backdrop of continued low interest rates. However, rent, the cost of acquiring fixtures and equipment, brokerage fees and other expenses were recorded ahead of the opening of the administrative center.」
Regarding the planned BPO center, rent, fixtures and equipment, brokerage fees and other costs were recorded in advance as preparations for the opening progressed, indicating that the project had entered a concrete preparation stage. - FY2017First statedAnnual report
「As a productivity improvement measure for the BPO business, the company is considering establishing a BPO center (provisional name). As the culmination of its low-cost operating structure, the center will strengthen efforts to improve administrative reliability and efficiency simultaneously, while enhancing administrative quality through thoroughly low-cost operations and employee development.」
Measures to improve productivity in the BPO business were outlined, combining consideration of a BPO center with more reliable and efficient administration and employee development.