Strengthening Web-Based Ordering, Store Operations and Dispatch Systems
First written in FY2016. 16 of 25 entries say "Advanced", first in FY2017-Q2. Latest entry: FY2026.
1 other company's latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「Going forward, in addition to strengthening the foundations of our existing in-house systems, we will further accelerate the introduction of AI-powered delivery dispatch and the development of smart kitchens to improve operational efficiency at our stores.」
In addition to strengthening the existing order-taking and store operations systems, the company presented two new specific initiatives: AI-powered dispatch and smart kitchens. - 2026-06-02AdvancedGeneral Meetings of Shareholders
「Capital expenditures on store operating systems, web-based ordering systems and other systems totaled ¥196.996 million.」
The company provided the specific amount invested during the fiscal year in store operating systems, web-based ordering systems and related systems. - FY2025AdvancedAnnual report
「Total capital expenditure for the consolidated fiscal year was ¥379.676 million, primarily for opening new stores and relocating existing stores. Capital expenditure comprised ¥144.914 million for buildings, ¥6.689 million for vehicles and transport equipment, ¥114.610 million for tools, equipment and fixtures, and ¥113.462 million for the store operations system, WEB ordering system and related systems.」
The company invested ¥113.462 million in the store operations, WEB ordering and related systems, and plans additional investment of ¥285.208 million in the WEB ordering system in the following fiscal year. - FY2025-H1RestatedAnnual report
「We are also working to improve customer convenience, including by expanding the introduction of electronic payment services.」
The company continues to improve customer convenience when placing orders through the expanded introduction of electronic payment services. - FY2024AdvancedAnnual report
「Total capital expenditure for the consolidated fiscal year was ¥240.386 million, primarily for opening new stores and relocating existing stores. Capital expenditure comprised ¥64.332 million for buildings, ¥10.148 million for vehicles and transport equipment, ¥69.769 million for tools, equipment and fixtures, and ¥95.714 million for the store operations system, WEB ordering system and related systems.」
The company invested ¥95.714 million in the store operations, WEB ordering and related systems during the fiscal year, and plans additional investment of ¥259.655 million in the WEB ordering system and ¥45.265 million in the accounting system in the following fiscal year. - FY2024-Q3RestatedAnnual report
「We are also working to improve customer convenience, including by expanding the introduction of electronic payment services.」
The company continues to improve customer convenience when placing orders through the expanded introduction of electronic payment services. - FY2024-Q1AdvancedAnnual report
「We are also working to improve customer convenience, including by expanding the introduction of electronic payment services.」
The company is expanding the scope of electronic payment services and working to improve customer convenience when placing orders. - FY2023AdvancedAnnual report
「Capital expenditure on the store operations system, WEB ordering system and related systems was ¥66.758 million.」
The company invested ¥66.758 million in the store operations, WEB ordering and related systems during the fiscal year, and also plans additional investment of ¥110.350 million in the WEB ordering system in the following fiscal year. - FY2022AdvancedAnnual report
「Total capital expenditure for the consolidated fiscal year was ¥640.418 million, primarily for opening new stores and relocating existing stores.」
The company invested ¥153.994 million in the store operations, WEB ordering and related systems, and plans additional investment of ¥68.350 million in the WEB ordering system in the following fiscal year. System enhancements have been incorporated into the investment plan in specific terms. - FY2022-Q2RestatedAnnual report
「On the other hand, selling, general and administrative expenses increased as a result of developing new brands and making system investments.」
The company continues new-brand development and system investment, but no completion of a new system implementation or expansion of operating scope has been indicated. - FY2022-Q1RestatedAnnual report
「On the other hand, selling, general and administrative expenses increased as the company focused on creating usage opportunities through the development of new brands, system investments and strengthened marketing.」
The company continues to create usage opportunities through new-brand development, system investment and strengthened marketing. - FY2020AdvancedAnnual report
「Total capital expenditure for the consolidated fiscal year was ¥656.867 million, including intangible assets, primarily for opening new stores and relocating existing stores. Capital expenditure on the store operations system, WEB ordering system and related systems was ¥266.171 million.」
The company invested ¥266.171 million in the store operations, WEB ordering and related systems, and also plans additional investment of ¥310.910 million in the WEB ordering system from April 2020 through March 2021. - FY2020-Q3AdvancedAnnual report
「In November, the company began offering WEB-exclusive products at stores nationwide, excluding some locations, among other initiatives.」
The company expanded the availability of WEB-exclusive products from selected stores to stores nationwide, excluding some locations, and is strengthening WEB ordering and customer touchpoints. - FY2020-Q2AdvancedAnnual report
「In addition, the company added a game feature to the Gin no Sara, Kama Tora and Sushi Joto! apps that awards Deli Points every day, among other initiatives.」
The company added a new game feature to the cross-brand official app and is strengthening WEB ordering and customer touchpoints through Deli Points. - FY2020-Q1RestatedAnnual report
「In June, we implemented sales-promotion and awareness-building initiatives for WEB members and customers, including a Deli Points 10% Cashback Campaign in which orders placed through the official app earned Deli Points equivalent to 10% of the order value.」
The company continues to promote WEB ordering through the official app and Deli Points. No new system implementation or expansion of operating scope has been indicated. - FY2019RestatedAnnual report
「We will continue strengthening our systems to improve store operating efficiency, the accuracy of analysis used in strategic planning and customer convenience.」
The company continues to improve the efficiency and convenience of WEB ordering, store operations and delivery by using systems for order taking, customer and store operations management, dispatch and delivery logs. - FY2019-Q3AdvancedAnnual report
「In addition, in October, we introduced Deli Points at stores nationwide, including franchise stores, excluding some locations.」
The company expanded the rollout of Deli Points from directly operated stores to stores nationwide, including franchise stores, excluding some locations. - FY2019-Q2AdvancedAnnual report
「To further improve productivity through the integration of Findine with the company’s other brands, we are building systems and operating procedures for order taking, food preparation and delivery.」
The scope of system and operating-procedure development for integrating Findine with the company’s other brands has been expanded to include delivery. - FY2019-Q1AdvancedAnnual report
「In April, we began the initial rollout of our proprietary points system, Deli Points, at directly operated stores nationwide, where it could be used across the Gin no Sara, Kama Tora and Sushi Joto! brands. In May, we began distributing the official home-delivery ordering app for Gin no Sara, Kama Tora, Sushi Joto! and Findine, working to improve convenience and strengthen customer touchpoints. In June, we introduced WEB-exclusive products at selected stores and implemented sales-promotion and awareness-building initiatives for WEB members and customers.」
The company began the initial rollout of a cross-brand points system, as well as distributing the official home-delivery ordering app and offering WEB-exclusive products. It made concrete progress in strengthening WEB ordering and customer touchpoints. - FY2018-Q1AdvancedAnnual report
「The Group is building systems and operating processes for order handling and food preparation to further improve productivity by co-locating ファインダイン with other brands.」
For Findine’s order-taking and food-preparation operations, the company has progressed to the stage of building systems and operating procedures that support integration with other businesses. - FY2017AdvancedAnnual report
「Sales contributions have been seen from initiatives such as sales promotions based on shared customer databases. Results have also been seen from improving operating efficiency at individual locations through the control center and increasing productivity by optimizing delivery through a dispatch system coordinated with each brand, and the company is seeking further improvements.」
The company confirmed results for sales and productivity from customer-data-sharing promotions, the control center and the brand-coordinated dispatch system, and is proceeding with ongoing improvements. - FY2017-Q3RestatedAnnual report
「We aim to improve productivity by making operations more efficient at individual locations through the use of a control center and optimizing delivery through a dispatch system coordinated with each brand.」
The company continues its policy of using a control center and a brand-coordinated dispatch system. The revamp of the official websites was also mentioned, following the previous quarter. - FY2017-Q2AdvancedAnnual report
「In addition, at the end of September, we revamped the official websites of Gin no Sara and Kama Tora to improve ease of use.」
The company revamped its official websites and advanced specific system initiatives to improve customer ease of use. - FY2017-Q1RestatedAnnual report
「We aim to improve productivity by making operations more efficient at individual locations through the use of a control center and optimizing delivery through a dispatch system coordinated with each brand.」
The company continues to indicate a policy of using a control center and a brand-coordinated dispatch system, but provides no quantitative effects or completion results. - FY2016First statedAnnual report
「We will continue strengthening our systems to improve store operating efficiency, the accuracy of analysis used in strategic planning and customer convenience.」
This includes replacing the WEB ordering system, making additional investments in the store operations system, and upgrading Findine’s dispatch system using GPS and other technologies.