Digital Transformation and Business Model Transformation Enabled by Big Data and Digital Technologies
First written in FY2021. 11 of 12 entries say "Advanced", first in FY2022-Q1. Latest entry: 2026-08-13.
134 other companies' latest entry also says "Advanced".
- 2026-08-13AdvancedFinancial results presentation
「A version upgrade to the new next-generation emergency assistance app "EAJ Members" for corporate contract members is scheduled for December 2026.」
The Company has advanced its existing use of generative AI and DX into a specific service implementation plan, with a version upgrade for the app for corporate contract members scheduled for December 2026. - FY2026-H1AdvancedAnnual report
「To improve operational efficiency, standardize service quality and enhance customer convenience through AI implementation and digital transformation, we introduced the cloud-based customer experience platform Genesys Cloud and began operating it in July 2026.」
The company has progressed to the stage of introducing Genesys Cloud in the Life Assistance Business and commencing operations in July 2026 as part of its use of generative AI and DX. - FY2025AdvancedAnnual report
「We plan to introduce these initiatives first in the life assistance business segment, followed by expansion into the medical assistance business segment as the next step.」
The company has presented a phased implementation plan for DX and generative AI, starting with the Life Assistance Business and expanding into the Medical Assistance Business at the next stage. - FY2025-H1AdvancedAnnual report
「① Business transformation through generative AI • Improve the efficiency of existing businesses and reform work practices • Standardise and stabilise the quality of Operations services • Create new revenue through AI」
The DX and AI utilisation theme has been developed into 3 measures: improving the efficiency of existing operations through generative AI, standardising and stabilising service quality, and creating new revenue. - FY2024AdvancedAnnual report
「By actively promoting the introduction of generative AI tools in the Operations Division and DX transformation of operations in each division, the company aims to improve operational efficiency, consistency and sophistication, make the workplace more conducive to work, and raise the level of operational quality.」
The company has developed its previous policy of business process DX and AI implementation into measures to introduce generative AI tools in the Operations Division and promote greater efficiency, consistency and sophistication across each division. - FY2023AdvancedAnnual report
「C. Fundamental revision of work processes through DX transformation • Actively promote the project to introduce AI in the Operations Division」
The DX initiative progressed from the digitisation of business processes to the specific implementation of an AI introduction project in the Operations Division in fiscal 2024. - FY2022AdvancedAnnual report
「The following are the plans for the construction and installation of major facilities as of the end of the consolidated fiscal year. Business process DX transformation: ¥50 million; internally generated funds and borrowings; within fiscal 2023; within fiscal 2023.」
For DX transformation, the company has specified a capital investment plan to implement business process DX transformation within fiscal 2023, with an investment of ¥50 million financed by internally generated funds and borrowings. - FY2022-Q1AdvancedAnnual report
「In addition to conducting health monitoring using location-verification applications, video-calling applications and other tools installed on the smartphones of individuals subject to health monitoring, the company tracks their daily health status and location information through the location-verification application. It also operates the Fast Track system, under which the Quarantine Procedures Confirmation Center conducts procedures online while travelers are still in their country of departure, to simplify and expedite quarantine procedures upon arrival in Japan.」
The company has implemented specific DX and digital technology initiatives, including location-tracking applications, video-calling applications, online applications and the Fast Track system operated online. - FY2021First statedAnnual report
「We will also accelerate initiatives to drive DX transformation using data and digital technologies, with the aim of transforming our business model.」
As management policies and key objectives for fiscal 2022, the company identified DX transformation using big data and digital technologies, and the transformation of its services and business model, as independent themes for the first time.