Business centered on medical assistance for Japanese nationals overseas
First written in FY2016-Q2. 18 of 34 entries say "Restated". Latest entry: FY2026-H1.
No other company in this theme has enough history to compare yet.
- FY2026-H1AdvancedAnnual report
「Revenue from the medical assistance business increased year on year because the company was commissioned by a major overseas non-life insurer to provide assistance services attached to overseas travel insurance, and revenue from the fiscal 2026 EMIS (Wide-Area Disaster and Emergency Medical Information System) service project and other projects commissioned by the Ministry of Health, Labour and Welfare contributed to revenue.」
The medical assistance business posted year-on-year revenue growth due to the new commission from a major overseas non-life insurer and recognition of revenue from the fiscal 2026 EMIS project. - 2026-05-14AdvancedEarnings
「Revenue from the medical assistance business increased year on year, owing to the contribution from assistance services provided under overseas travel insurance contracts with a major overseas non-life insurance company and revenue from the "FY2025 EMIS (Wide-Area Disaster and Emergency Medical Information System) Services Project" commissioned by the Ministry of Health, Labour and Welfare, among other sources.」
Revenue from the medical assistance business increased year on year, driven by assistance services provided under overseas travel insurance contracts and revenue recognized from the EMIS project. - FY2025-H1AdvancedAnnual report
「Revenue from the medical assistance business increased year on year due to the recognition of revenue from the fiscal 2024 EMIS (Wide-Area Disaster and Emergency Medical Information System) alternative services project and the fiscal 2025 EMIS service project commissioned by the Ministry of Health, Labour and Welfare, as well as steady signs of recovery in the number of foreign visitors to Japan and Japanese nationals traveling overseas.」
The core medical assistance business posted year-on-year revenue growth as the number of foreign visitors to Japan and Japanese nationals traveling overseas recovered, and revenue from the EMIS alternative services project and EMIS service project was recognized. - FY2024Return to the core business, but revenue declined due to the end of government windfall demand and deferred recognition of EMIS revenueAnnual report
「This consolidated fiscal year was one in which the effects of COVID-19-related windfall demand had been completely eliminated, yet the company was able to generate revenue at the same level as in fiscal 2019 through a return to its core business and secure profit while absorbing rising fixed costs,」
The company explained that core business revenue had recovered to the same level as in fiscal 2019 after the end of COVID-19-related windfall demand, but full-year revenue declined 19.2% year on year due to the end of government-commissioned projects and deferred recognition of revenue from EMIS alternative services. - FY2024-H1Recovery in existing businesses, but the impact of the end of government-commissioned projects continuesAnnual report
「Revenue from the medical assistance business declined year on year because, although the number of foreign visitors to Japan had recovered sharply to a record high and the number of Japanese nationals traveling overseas was steadily recovering, it had not reached 2019 levels, and this recovery was insufficient to offset the impact of the COVID-19-related project commissioned by the Ministry of Health, Labour and Welfare ending at the end of May 2023.」
Although the number of foreign visitors to Japan and existing businesses recovered, they were insufficient to offset the impact of the Ministry of Health, Labour and Welfare's infectious disease-related commissioned project, which ended at the end of May 2023, resulting in a year-on-year decline in revenue from the medical assistance business. - FY2024-Q1Revenue decline and losses following the end of government-commissioned projectsAnnual report
「Revenue from the medical assistance business declined year on year because the COVID-19-related project commissioned by the Ministry of Health, Labour and Welfare ended at the end of May 2023. The number of foreign visitors to Japan recovered sharply to a record high, while the number of Japanese nationals traveling overseas had not reached the same level but was showing steady signs of recovery.」
Although the number of foreign visitors to Japan and existing businesses showed signs of recovery, the end of the Ministry of Health, Labour and Welfare's COVID-19-related project caused revenue from the medical assistance business to decline year on year, resulting in an operating loss, ordinary loss, and net loss company-wide. - FY2023Full-year revenue decline following recovery in existing businesses and the end of government-commissioned projectsAnnual report
「Revenue from the medical assistance business declined year on year because the COVID-19-related project commissioned by the Ministry of Health, Labour and Welfare completed its role and ended at the end of May following the reclassification of COVID-19 under the Infectious Diseases Act from Category 2, a highly hazardous infectious disease, to Category 5, a known infectious disease. The number of foreign visitors to Japan had recovered to near pre-pandemic levels, while the number of Japanese nationals traveling overseas had not reached those levels but was showing steady signs of recovery.」
Existing businesses recovered against a backdrop of inbound and outbound travel demand, but the government-commissioned infectious disease-related project ended at the end of May, resulting in a full-year decline in revenue from the medical assistance business. - FY2023-Q3Revenue decline following recovery in existing businesses and the end of government-commissioned projectsAnnual report
「Revenue from the medical assistance business declined year on year because the COVID-19-related project commissioned by the Ministry of Health, Labour and Welfare completed its role and ended at the end of May following the reclassification of COVID-19 under the Infectious Diseases Act from Category 2, a highly hazardous infectious disease, to Category 5, a known infectious disease. The number of foreign visitors to Japan had recovered to near pre-pandemic levels, while the number of Japanese nationals traveling overseas had not reached those levels but was showing steady signs of recovery.」
While existing businesses showed signs of recovery against a backdrop of the number of foreign visitors to Japan and Japanese nationals traveling overseas, total revenue from the medical assistance business declined year on year following the end of the Ministry of Health, Labour and Welfare's commissioned infectious disease-related project. - FY2023-Q2Recovery in existing businesses after the end of government-commissioned projectsAnnual report
「Revenue from the medical assistance business declined year on year because the Health Follow-up Center for New Entrants and Others project commissioned by the Ministry of Health, Labour and Welfare ended its role and terminated at the end of May following the reclassification of COVID-19 under the Infectious Diseases Act from Category 2, a highly hazardous infectious disease, to Category 5, a known infectious disease, although the number of Japanese nationals traveling overseas and foreign visitors to Japan had not returned to pre-pandemic levels and were showing steady signs of recovery.」
In the core medical assistance business, demand for outbound travel from Japan and inbound travel to Japan showed signs of recovery, but the Ministry of Health, Labour and Welfare's commissioned project ended at the end of May following the change in the infectious disease classification, resulting in a year-on-year decline in business revenue. - FY2022AdvancedAnnual report
「Revenue from the medical assistance business increased year on year because existing businesses such as medical assistance services attached to overseas travel insurance showed steady signs of recovery as the number of Japanese nationals traveling overseas and foreign visitors to Japan trended upward, and because the Health Follow-up Center for New Entrants and Others project commissioned by the Ministry of Health, Labour and Welfare and the Quarantine Procedures Confirmation Center project commissioned by the Tokyo Quarantine Station made major contributions to revenue.」
Existing services attached to overseas travel insurance and other services showed signs of recovery, while commissioned projects from the Ministry of Health, Labour and Welfare and the Tokyo Quarantine Station boosted the medical assistance business for the full year. - FY2022-Q3AdvancedAnnual report
「Revenue from the medical assistance business increased substantially year on year, as the number of Japanese nationals traveling overseas and foreign visitors to Japan had not returned to pre-pandemic levels but showed steady signs of recovery, and the Health Follow-up Center for New Entrants and Others project commissioned by the Ministry of Health, Labour and Welfare and the Quarantine Procedures Confirmation Center project commissioned by the Tokyo Quarantine Station made major contributions to the increase in revenue. As a result, revenue from the medical assistance business was ¥4,424 million, up 74.1% year on year, and segment profit was ¥719 million, up 321.7%.」
Despite existing services attached to overseas travel insurance and other services remaining below pre-pandemic levels, demand for outbound travel from Japan and inbound travel to Japan showed signs of recovery. Including government-commissioned projects, the medical assistance business posted a 74.1% increase in revenue and a 321.7% increase in segment profit. - FY2022-Q2Slight growth in existing businesses; government-commissioned projects drove the increase in revenueAnnual report
「Revenue from the medical assistance business increased slightly year on year while the number of Japanese nationals traveling overseas and foreign visitors to Japan remained weak. Revenue from existing businesses such as medical assistance services attached to overseas travel insurance, the Group's core business, had not recovered to pre-pandemic levels. In addition, the Health Follow-up Center for New Entrants and Others project commissioned by the Ministry of Health, Labour and Welfare and the Quarantine Procedures Confirmation Center project commissioned by the Tokyo Quarantine Station made major contributions to the increase in revenue, resulting in substantial year-on-year growth.」
Existing services attached to overseas travel insurance and other services increased slightly despite remaining below pre-pandemic levels, while commissioned projects from the Ministry of Health, Labour and Welfare and the Tokyo Quarantine Station drove the increase in revenue. - FY2022-Q1AdvancedAnnual report
「Revenue from the medical assistance business increased substantially year on year while the number of Japanese nationals traveling overseas and foreign visitors to Japan remained weak. Although revenue from existing businesses such as medical assistance services attached to overseas travel insurance, the Group's core business, had not recovered to pre-pandemic levels, the Health Follow-up Center for New Entrants and Others project commissioned by the Ministry of Health, Labour and Welfare and the Quarantine Procedures Confirmation Center project commissioned by the Tokyo Quarantine Station made major contributions to the increase in revenue.」
While existing services attached to overseas travel insurance and other services had not recovered, the Ministry of Health, Labour and Welfare's health follow-up project, together with the Tokyo Quarantine Station's Quarantine Procedures Confirmation Center project, became a new source of offsetting revenue. - FY2021Weak existing businesses offset by government-commissioned projectsAnnual report
「The substantial decline in the number of Japanese nationals traveling overseas has been devastating for our Group's core medical assistance services for Japanese customers overseas, and revenue from both ancillary services attached to overseas travel insurance and crisis management services for international students has remained down. The decline in foreign visitors to Japan has also continued to significantly affect medical tourism and emergency medical assistance services for foreign visitors to Japan. Against this backdrop, the Health Follow-up Center for New Entrants and Others project commissioned by the Ministry of Health, Labour and Welfare has made a major contribution to the increase in revenue,」
The company describes for the full year a business structure in which commissioned projects from the Ministry of Health, Labour and Welfare are a major source of offsetting revenue, while existing businesses related to overseas travel insurance, crisis management for international students, and inbound tourism remain weak. - FY2021-Q3RestatedAnnual report
「Revenue from the medical assistance business increased substantially year on year, despite the number of Japanese nationals traveling overseas and foreign visitors to Japan remaining below pre-pandemic levels and the decline in existing businesses such as medical assistance services attached to overseas travel insurance, the Group's core business. This was primarily because the Ministry of Health, Labour and Welfare's commissioned project to operate the Health Follow-up Center for New Entrants and Others contributed ¥1,421 million to the increase in revenue.」
The company continues to describe a business structure in which commissioned projects from the Ministry of Health, Labour and Welfare offset weak existing businesses such as medical assistance attached to overseas travel insurance. - FY2021-Q2RestatedAnnual report
「For existing businesses such as medical assistance services attached to overseas travel insurance, our Group's core business, a stable recovery in performance cannot be expected until the number of Japanese nationals traveling overseas and the number of foreign visitors to Japan return at least to pre-pandemic levels.」
While maintaining a business structure centered on medical assistance attached to overseas travel insurance, the company states that a stable recovery in existing businesses cannot be expected until the number of Japanese nationals traveling overseas and foreign visitors to Japan return to pre-pandemic levels. - FY2021-Q1RestatedAnnual report
「The decline in the number of Japanese nationals traveling overseas and the number of foreign visitors to Japan is a major negative factor for our Group's core medical assistance services.」
The company continues to describe a business structure whose main business is medical assistance. - FY2020RestatedAnnual report
「Our Group's services provide detailed, Japan-standard assistance from a Japanese perspective. As globalization advances today, we believe we need to provide services that are genuinely sought by customers worldwide, not only Japanese customers, by putting ourselves in each customer's position.」
The company reaffirmed its policy of building on assistance services originating with Japanese customers while aiming to provide services to customers worldwide. - FY2020-Q3RestatedAnnual report
「Our Group's core medical assistance services for Japanese customers overseas remained limited, as in the second quarter, to providing assistance to Japanese nationals remaining overseas during the third quarter. However, performance in assistance service contracts concluded directly with corporations and life assistance services remained solid, and as a result of efforts to win public offerings from the national and local governments,」
Although medical assistance for Japanese nationals overseas remains the main business, service provision has continued to be limited to Japanese nationals remaining overseas under travel restrictions since the second quarter. The company states that corporate contracts and life assistance services remained solid. - FY2020-Q2RestatedAnnual report
「Our Group's core medical assistance services for Japanese customers overseas became limited mainly to providing assistance to Japanese nationals remaining overseas. However, performance in direct assistance service contracts with corporations and life assistance services remained solid, and as a result of efforts to win new public offerings in Japan and overseas,」
The company states that medical assistance for Japanese nationals overseas remains its main business, but that during the suspension of international travel due to COVID-19, service provision was limited mainly to Japanese nationals remaining overseas. - FY2019RestatedAnnual report
「The increase in the number of Japanese customers traveling overseas has created a favorable environment for our Group's core medical assistance services for Japanese customers overseas, and the provision of ancillary services attached to overseas travel insurance, assistance services for corporate clients, crisis management services for international students, and security assistance services remained solid.」
The company reaffirmed for the full year its business structure centered on medical assistance for Japanese nationals overseas and providing insurance ancillary, corporate, international student crisis management, and security services. - FY2019-Q3RestatedAnnual report
「The increase in the number of Japanese customers traveling overseas has created a favorable environment for our Group's core medical assistance services for Japanese customers overseas, and the provision of ancillary services attached to overseas travel insurance, assistance services for corporate clients, crisis management services for international students, and security assistance services remained solid.」
The company continues to state that, with medical assistance for Japanese nationals overseas as its main business, the provision of services attached to overseas travel insurance, corporate services, crisis management for international students, and security services has remained solid. - FY2019-Q1RestatedAnnual report
「The increase in the number of Japanese customers traveling overseas has created a favorable environment for our Group's core medical assistance services for Japanese customers overseas, and the provision of ancillary services attached to overseas travel insurance, assistance services for corporate clients, crisis management services for international students, and security assistance services remained solid.」
The company continues to state that, with medical assistance for Japanese nationals overseas as its main business, the provision of services attached to overseas travel insurance, corporate services, crisis management for international students, and security services has remained solid. - FY2018RestatedAnnual report
「The increase in the number of Japanese customers traveling overseas has created a favorable environment for our core medical assistance services for Japanese customers overseas, and the provision of ancillary services attached to overseas travel insurance, assistance services for corporate clients, crisis management services for international students, and security assistance services remained solid.」
The company continues to describe, including for the full year, a business structure centered on medical assistance for Japanese nationals overseas and providing insurance ancillary, corporate, international student crisis management, and security services. - FY2018-Q3RestatedAnnual report
「The increase in the number of Japanese customers traveling overseas has created a favorable environment for medical assistance services for Japanese customers overseas, and the provision of ancillary services attached to overseas travel insurance, assistance services for corporate clients, crisis management services for international students, and security assistance services remained solid.」
The company continues to state that, with medical assistance for Japanese nationals overseas as its main business, the provision of services attached to overseas travel insurance, corporate services, crisis management for international students, and security services has remained solid. - FY2018-Q2RestatedAnnual report
「The increase in the number of Japanese customers traveling overseas has created a favorable environment for medical assistance services for Japanese customers overseas, and the provision of ancillary services attached to overseas travel insurance, assistance services for corporate clients, crisis management services for international students, and security assistance services remained solid.」
The company continues to describe a business structure centered on medical assistance for Japanese nationals overseas and providing services attached to overseas travel insurance, corporate services, crisis management for international students, and security services. - FY2018-Q1RestatedAnnual report
「The increase in the number of Japanese nationals traveling overseas has created a favorable environment for our core medical assistance services for Japanese customers overseas, and the provision of assistance services for corporate clients, crisis management services for international students, and security assistance services remained solid.」
The company continues to state that its main business is medical assistance for Japanese nationals overseas and that the provision of corporate, international student crisis management, and security services has remained solid. - FY2017RestatedAnnual report
「The increase in the number of Japanese nationals traveling overseas has created a favorable environment for our core medical assistance services for Japanese customers overseas, and the provision of assistance services for corporate clients, crisis management services for international students, and security assistance services remained solid.」
The company reaffirmed for the full year its business structure centered on medical assistance for Japanese nationals overseas and providing corporate and university crisis management, international student, and security services. - FY2017-Q3RestatedAnnual report
「The increase in the number of Japanese nationals traveling overseas has created a favorable environment for our core medical assistance services for Japanese customers overseas, and the provision of assistance services for corporate clients, crisis management services for international students, and security assistance services remained solid.」
The company continues to demonstrate a business structure centered on medical assistance for Japanese nationals overseas as its main business, providing corporate, crisis management for international students, and security services, among others. - FY2017-Q2RestatedAnnual report
「The increase in the number of Japanese nationals traveling overseas has created a favorable environment for our core medical assistance services for Japanese customers overseas, and the provision of assistance services for corporate clients, crisis management services for international students, and security assistance services remained solid.」
The company continues to demonstrate a business structure centered on medical assistance for Japanese nationals overseas as its main business, providing corporate, crisis management for international students, and security services, among others. - FY2017-Q1RestatedAnnual report
「The increase in the number of Japanese nationals traveling overseas has created a favorable environment for our core medical assistance services for Japanese customers overseas, and the provision of assistance services for corporate clients, crisis management services for international students, and security assistance services remained solid.」
The company continues to demonstrate a business structure centered on medical assistance for Japanese nationals overseas, providing corporate, crisis management for international students, and security services, among others. - FY2016RaisedAnnual report
「In addition, our Group's services provide detailed, Japan-standard assistance from a Japanese perspective. As globalization advances, we need to provide services that are genuinely sought by customers worldwide, not only Japanese customers, by putting ourselves in each customer's position.」
The company indicates the need to expand its existing services for Japanese nationals overseas to customers worldwide beyond Japanese customers. - FY2016-Q3RestatedAnnual report
「The increase in the number of Japanese nationals traveling overseas has created a favorable environment for our core medical assistance services for Japanese customers overseas, and the provision of ancillary services attached to overseas travel insurance, assistance services for corporate clients, crisis management services for international students, and security assistance services remained solid.」
The company continues to see solid performance in services centered on medical assistance for Japanese nationals overseas, including insurance ancillary services, corporate services, crisis management for international students, and security services. - FY2016-Q2First statedAnnual report
「The increase in the number of Japanese nationals traveling overseas has created a favorable environment for our core medical assistance services for Japanese customers overseas, and the provision of ancillary services attached to overseas travel insurance, assistance services for corporate clients, crisis management services for international students, and security assistance services remained solid.」
The company provides multiple services centered on medical assistance for Japanese customers overseas, including insurance ancillary services, corporate services, crisis management for international students, and security services.