Expanding sales and after-sales service in East and Southeast Asia
First written in FY2016. 8 of 20 entries say "Advanced", first in FY2017-Q3. Latest entry: 2026-11-09.
The Hanshin Diesel Works moved to the "Worse" side of this theme in 2020.
The whole theme swung hardest in 2023: 1 of 6 companies on the "Worse" side.
4 other companies' latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「In overseas markets, we conduct business activities covering sales of main engines and peripheral equipment as well as peripheral support, including installation, operation, maintenance and engine monitoring. To reduce the risk of dependence on the domestic market for coastal vessels, we are expanding the markets in which we operate and strengthening joint sales visits and consultative activities in Southeast and East Asia, with agents, service departments and sales departments working together. In addition to developing the expanding Chinese market, we are also conducting sales activities in Vietnam to improve technical capabilities and product understanding, including by holding our own technical seminars.」
In addition to developing the Chinese market, the company specifically identifies its own technical seminars in Vietnam and gives concrete form to integrated activities involving agents, service departments and sales departments in Southeast and East Asia. - FY2026-H1AdvancedAnnual report
「Orders for overseas projects have also recovered, particularly for tanker-related vessels, and inquiries have remained at a high and stable level.」
For overseas projects, orders have recovered, particularly for tanker-related vessels, and inquiries remain high and stable. The recovery in overseas sales is continuing. - FY2025AdvancedAnnual report
「Overseas, in addition to focusing on developing the Chinese market for main engines, we will strengthen joint and consultative sales activities in Southeast and East Asia, where agents, service departments and sales departments work together, for peripheral support outside main-engine sales, such as installation, operation, maintenance and engine monitoring. We will work to expand orders while focusing on activities to improve customer satisfaction.」
The company newly identifies development of the Chinese market and gives specific form to joint and consultative sales activities in Southeast and East Asia involving agents, service departments and sales departments. It also cites recovering overseas orders and increasing inquiries as part of the operating environment. - FY2025-H1RestatedAnnual report
「In overseas projects, orders in Asia have also recovered, and inquiries, particularly for coastal chemical tankers, continue.」
The company reports a recovery in overseas orders in Asia and continuing inquiries, particularly for coastal chemical tankers. - FY2024AdvancedAnnual report
「Overseas, orders for main engines have been increasing as the markets affected by the COVID-19 stagnation show signs of recovery. In addition, while focusing on activities to improve customer satisfaction, including total-support sales in Southeast Asia strengthened to cover peripheral support outside main-engine sales, such as installation, operation, maintenance and engine monitoring, we will work to expand orders.」
The company reports an increase in main-engine orders accompanying signs of recovery in overseas markets and has moved to a stage of expanding orders through total-support sales in Southeast Asia covering installation, operation, maintenance and engine monitoring. - FY2023RaisedAnnual report
「Overseas, as restrictions related to COVID-19 have eased, we will shift to active operations and pursue sales and PR activities that improve customer satisfaction, including total-support sales in Southeast Asia strengthened to cover peripheral support outside engine sales, such as installation, operation, maintenance and engine monitoring.」
The company has expanded its scope from a policy of resuming overseas activities to total-support sales in Southeast Asia covering installation, operation, maintenance and engine monitoring. - FY2022Shift to a policy of resuming face-to-face sales activitiesAnnual report
「Overseas, entry restrictions in various countries related to COVID-19 are gradually being eased. While assessing these developments, we will resume activities in local markets and pursue face-to-face sales and PR activities that deepen personal relationships.」
From the previous focus on web meetings and online exhibitions, the company has shifted toward resuming local activities and face-to-face sales and PR activities in response to the easing of entry restrictions. - FY2021SoftenedAnnual report
「Overseas, restrictions related to COVID-19 have made it impossible to conduct sales activities through travel to local markets. We are conducting sales activities through web meetings with local agents and will promote the use of online exhibitions and seminars going forward.」
The company has shifted its overseas sales and after-sales service methods from primarily visiting local markets to web meetings and online exhibitions and seminars, explicitly citing activity constraints during the pandemic. - FY2020SoftenedAnnual report
「Although overall stagnation in overseas markets cannot be ruled out, alongside sales activities for main engines focused on South Korea, China and Taiwan, we will develop main-engine sales in Southeast Asia by using seminars, maritime trade fairs and other events in Indonesia and Singapore. In after-sales service activities, including parts sales, we will strengthen coordination with local representatives and local agents in Singapore.」
Sales focused on South Korea, China and Taiwan and operations in Southeast Asia are continuing, but the regions previously identified, including the Middle East, Hong Kong, the Philippines and Turkey, are no longer mentioned, with the geographic coverage now focused mainly on Southeast Asia. - FY2019RaisedAnnual report
「In overseas markets, alongside sales activities for main engines focused on South Korea, China and Taiwan, we will develop main-engine sales from Southeast Asia to the Middle East by using seminars, maritime trade fairs and other events in Hong Kong, the Philippines, Turkey and elsewhere. In after-sales service activities, including parts sales, we will strengthen coordination with local representatives and local agents in Singapore.」
The company has expanded the regions targeted for sales development from Southeast Asia to the Middle East and specifically identifies the use of seminars and maritime trade fairs in Hong Kong, the Philippines and Turkey. - FY2018RaisedAnnual report
「In overseas markets, alongside sales activities for main engines focused on South Korea, China and Taiwan, we will develop main-engine sales in Southeast Asia and the Middle East by using seminars, maritime trade fairs and other events throughout Southeast Asia, including Indonesia, and in Russia. In after-sales service activities, including parts sales, we will strengthen coordination with local representatives and local agents in Singapore.」
In addition to its existing operations in East and Southeast Asia, the company specifically identifies Russia, all of Southeast Asia, and the use of seminars and maritime trade fairs, thereby expanding the regions and methods used to develop sales. - FY2017RaisedAnnual report
「In overseas markets, alongside sales activities for main engines focused on South Korea, China and Taiwan, we will also actively expand after-sales service activities in Southeast Asia, including main-engine and spare-parts sales, by strengthening coordination not only with technical representatives stationed in Singapore and local agents but also with trading companies.」
In addition to its existing operations in South Korea, China, Taiwan and Southeast Asia, the company has expanded its coverage and partners by adding regions such as Indonesia and coordination with trading companies to its sales and after-sales service activities. - FY2017-Q3AdvancedAnnual report
「However, replacement construction projects for merchant vessels and fishing vessels in East Asia have gradually begun to make progress.」
The company states that replacement construction projects for merchant and fishing vessels in East Asia have gradually begun to make progress. - FY2016First statedAnnual report
「In overseas markets, alongside sales activities for main engines focused on South Korea, China and Taiwan, we will also actively expand after-sales service activities in Southeast Asia, including main-engine and spare-parts sales, by strengthening coordination between our technical representative stationed in Singapore and local agents.」
In addition to main-engine sales focused on South Korea, China and Taiwan, the company plans to expand parts sales and after-sales service in Southeast Asia by strengthening coordination between its technical representative and local agents.