Stabilizing the earnings base through expansion of the recurring-revenue business
First written in FY2016. 9 of 31 entries say "Restated". Latest entry: FY2026.
The whole theme swung hardest in 2022: 1 of 7 companies on the "Worse" side.
1 other company's latest entry also says "Other".
- FY2026The policy of strengthening the recurring-revenue business coexists with a decline in system operations and maintenance.Annual report
「In addition to expanding our customer base by acquiring new customers and deepening relationships with existing customers and working to rebuild our business portfolio, we are working to stabilize business performance and other measures by strengthening recurring-revenue businesses such as data center services.」
The policy of stabilizing performance by strengthening the recurring-revenue business has continued. Meanwhile, systems operations and management declined in the financial sector during the fiscal year and also fell below the previous year’s level in the industrial sector. - FY2026-H1Continued decline in systems operations and managementAnnual report
「Although systems operations and management declined in the financial sector, systems integration increased across all segments, resulting in revenue of ¥10,466 million, up ¥483 million, or 4.8%, year on year.」
Systems operations and management in the financial sector declined, and segment information also showed year-on-year declines in systems operations and management across the financial, public-sector and industrial sectors. The downward trend in recurring-revenue services has continued. - FY2025Continued policy of strengthening the industrial-sector recurring-revenue services business despite its declineAnnual report
「We are working to stabilize business performance and other measures by strengthening our recurring-revenue business based on service provision.」
While continuing the policy of stabilizing performance by strengthening the recurring-revenue business, systems operations and management declined in the industrial sector. - FY2025-H1Increase in financial-sector operations and management; end of industrial-sector outsourcingAnnual report
「For transactions with the SMBC Group, systems operations and management increased due to growth in outsourcing projects. As a result, revenue increased by ¥21 million, or 0.6%, year on year to ¥3,468 million, and segment profit increased by ¥58 million, or 8.2%, to ¥767 million.」
In the financial sector, operations and management increased due to growth in outsourcing projects for the SMBC Group. In the industrial sector, however, all product categories declined due to the end of outsourcing operations and other factors, resulting in divergent trends in the recurring-revenue business by sector. - FY2024-Q3RestatedAnnual report
「For transactions with the SMBC Group, systems operations and management declined due to a decrease in BPO workload, among other factors, while systems integration increased on large-scale projects and other factors. As a result, revenue increased by ¥65 million, or 1.3%, year on year to ¥5,128 million. Revenue from other information services declined due to lower transactions with local governments and public corporations, decreasing by ¥16 million, or 0.4%, year on year to ¥4,258 million. Although systems integration declined due to a decrease in ERP solutions and other factors, systems operations and management increased as outsourcing-related projects remained firm. Sales of systems equipment also increased, resulting in revenue of ¥7,104 million, up ¥69 million, or 1.0%, year on year.」
Systems operations and management increased in the financial and industrial sectors, while SMBC-related BPO and public-sector information services declined, with increases and decreases continuing to vary by customer sector. - FY2024-Q2Increase in operations and maintenance in the financial- and industrial-related segments, and decline in the public-sector-related segmentAnnual report
「For transactions with the SMBC Group, system operations and maintenance declined due to lower BPO volumes and other factors, while system integration increased due to large-scale projects and other factors. As a result, revenue increased by ¥76 million, or 2.3%, year on year to ¥3,447 million. System operations and maintenance and other information services declined as transactions with local governments and public-sector entities decreased. As a result, revenue decreased by ¥106 million, or 3.8%, year on year to ¥2,702 million. Although ERP solutions declined, system integration increased due to invoice-related work and other factors, and system operations and maintenance also increased as outsourcing-related projects remained firm. As a result, revenue increased by ¥58 million, or 1.3%, year on year to ¥4,704 million.」
In the recurring-revenue services business, systems operations and management for the SMBC Group and public-sector customers declined, while systems operations and management in the industrial sector increased as outsourcing-related projects remained firm. - FY2024-Q1Decline in operations and maintenance for SMBC and local governments, and increase for general corporationsAnnual report
「For transactions with the SMBC Group, system operations and maintenance declined while system integration increased due to large-scale projects and other factors. As a result, revenue increased by ¥27 million, or 1.6%, year on year to ¥1,705 million. For transactions with local governments, system operations and maintenance declined while system equipment sales increased due to large-scale projects. As a result, revenue increased by ¥17 million, or 1.4%, year on year to ¥1,335 million. Although system operations and maintenance for general corporations increased, system integration declined mainly due to a decrease in ERP solutions, and other information services also declined. As a result, revenue decreased by ¥13 million, or 0.6%, year on year to ¥2,270 million.」
In recurring-revenue services, system operations and maintenance for the SMBC Group and local governments declined, while those for general corporations increased. Performance is diverging across customer fields. - FY2023-Q3Completion of BPO services for SMBC and increase in BPO services for hospitalsAnnual report
「System operations and maintenance declined mainly following the completion of BPO services for the SMBC Group, while system integration also declined because several large-scale system development projects for customers other than the SMBC Group that existed in the same quarter of the previous year were completed. As a result, revenue decreased by ¥405 million, or 7.8%, year on year to ¥4,816 million. In addition to an increase in system development projects for public-sector entities, system operations and maintenance also increased, mainly because BPO services for hospitals increased. As a result, revenue increased by ¥14 million, or 0.3%, year on year to ¥4,432 million.」
In the financial-related segment, operations and maintenance declined following the completion of BPO services for SMBC, while in the public-sector-related segment, BPO services for hospitals increased. Recurring-revenue services are moving differently across customer fields. - FY2023-Q2Decline in operations and maintenance following the completion of BPO services for the SMBC GroupAnnual report
「System operations and maintenance also declined, mainly following the completion of BPO services for the SMBC Group. As a result, revenue decreased by ¥362 million, or 10.2%, year on year to ¥3,206 million.」
System operations and maintenance declined following the completion of services for the SMBC Group in the BPO business, which had been expanded as a recurring-revenue service. - FY2023-Q1Decline in operations and maintenance following the partial completion of BPO projects for the SMBC GroupAnnual report
「System integration declined mainly due to lower transactions with the SMBC Group and major vendors, while system operations and maintenance declined mainly following the partial completion of BPO projects for the SMBC Group. As a result, revenue decreased by ¥212 million, or 11.7%, year on year to ¥1,606 million.」
System operations and maintenance included in recurring-revenue services declined in the financial-related segment following the partial completion of BPO projects for the SMBC Group. - FY2022-Q3RestatedAnnual report
「Although system equipment sales declined following the large-scale projects in the previous year, system integration projects related to ERP solutions increased, and system operations and maintenance increased as operations began for a large-scale BPO project. As a result, revenue was ¥8,060 million, compared with ¥7,692 million in the same quarter of the previous year.」
The increase in ERP solution projects and the resulting increase in system operations and maintenance as operations began for a large-scale BPO project have continued. No new stage of progress from the previous quarter is indicated. - FY2022-Q2AdvancedAnnual report
「System operations and maintenance and other information services increased, driven by higher usage-fee revenue from the migration of local governments’ core systems to the cloud, which progressed in the previous year, and large-scale system equipment installation projects associated with government office relocations. As a result, revenue was ¥2,925 million, compared with ¥2,679 million in the same quarter of the previous year.」
Usage-fee revenue increased as local governments’ core systems migrated to the cloud, contributing to higher system operations and maintenance in the public-sector-related segment. In the industrial-related segment, system operations and maintenance also increased as operations began for a large-scale BPO project. - FY2022-Q1AdvancedAnnual report
「In addition to generally firm performance in system integration, system operations and maintenance increased as the cloud business expanded. As a result, revenue was ¥5,816 million, compared with ¥4,776 million in the same quarter of the previous year.」
System operations and maintenance increased as the cloud business expanded, and consolidated revenue was ¥5,816 million. The results show progress in expanding recurring-revenue services. - FY2021-Q3Cloud and BPO projects increased in the industrial-related segmentAnnual report
「Although system integration declined following the large-scale project in the same quarter of the previous year, projects through major vendors and ERP solution projects remained firm. In addition, system operations and maintenance increased as cloud and BPO projects grew, and system equipment sales increased following the acquisition of large-scale projects. As a result, revenue increased by ¥21 million, or 0.3%, year on year to ¥7,692 million.」
While operations and maintenance declined in the public-sector-related segment, system operations and maintenance increased in the industrial-related segment as cloud and BPO projects grew. Recurring-revenue services are moving in different directions across segments. - FY2021-Q2Decline in recurring-revenue servicesAnnual report
「The decline from the previous year’s increase in the consumption tax rate and measures to accommodate the change of era had a significant impact, including lower system integration and system equipment sales in the industrial-related segment and lower system integration and system operations and maintenance in the public-sector-related segment. As a result, revenue decreased by ¥211 million, or 1.9%, year on year to ¥10,847 million.」
System operations and maintenance in the public-sector-related segment declined, and performance in operations and maintenance, including recurring-revenue services that had increased through the previous fiscal year, weakened. - FY2020RestatedAnnual report
「In addition, in the direct-sales business, we will seek to stabilize the earnings base by expanding recurring-revenue businesses through the strengthening and expansion of BPO services and other offerings, as well as the IT infrastructure services business.」
The company continues to target stabilization of the earnings base through recurring-revenue businesses such as BPO, and includes IT infrastructure services among the areas targeted for expansion. - FY2020-Q3RestatedAnnual report
「In addition to higher system operations and maintenance resulting from growth in cloud and BPO projects in the public-sector- and industrial-related segments, revenue increased substantially by ¥1,999 million, or 14.2%, year on year to ¥16,102 million.」
The increase in system operations and maintenance resulting from growth in cloud and BPO projects has continued. No new stage of progress beyond the initiatives reported through the previous quarter is indicated. - FY2020-Q2AdvancedAnnual report
「System integration increased in the financial-, public-sector- and industrial-related segments. In addition, a substantial increase in system equipment sales in the industrial-related segment and higher system operations and maintenance resulting from growth in cloud and BPO projects in the public-sector- and industrial-related segments contributed to revenue growth of ¥1,467 million, or 15.3%, year on year to ¥11,058 million.」
Cloud and BPO projects increased in the public-sector- and industrial-related segments, leading to higher system operations and maintenance and a 15.3% year-on-year increase in consolidated revenue. - FY2020-Q1AdvancedAnnual report
「System integration increased as projects through major vendors and ERP solution projects remained firm, while system operations and maintenance increased with the growth in cloud and BPO projects. As a result, revenue increased by ¥221 million, or 12.5%, year on year to ¥1,999 million.」
In the industrial-related segment, system operations and maintenance increased as cloud and BPO projects grew, and revenue rose 12.5% year on year. Progress is evident in the expansion of recurring-revenue services. - FY2019-Q3RestatedAnnual report
「Driven mainly by a decline in system operations and maintenance following the completion of a large-scale outsourcing project for public-sector entities other than local governments, together with a decline following the large-scale system equipment sales project for the education sector in the same quarter of the previous year, revenue decreased by ¥165 million, or 5.0%, year on year to ¥3,163 million.」
In the public-sector-related segment, the decline in system operations and maintenance following the completion of outsourcing projects continued. In the industrial-related segment, system operations and maintenance remained firm as the review of the sales structure took effect for outsourcing projects, with increases and decreases in the recurring-revenue business coexisting across segments. - FY2019-Q2Increases and decreases coexisting across segmentsAnnual report
「In addition to the decline following the large-scale system equipment sales project for the education sector in the same quarter of the previous year, system operations and maintenance decreased following the completion of a large-scale outsourcing project for public-sector entities other than local governments, and system integration projects for local governments through major vendors also declined. As a result, revenue decreased by ¥188 million, or 7.7%, year on year to ¥2,278 million.」
In the public-sector-related segment, system operations and maintenance declined following the completion of a large-scale outsourcing project. Meanwhile, in the industrial-related segment, orders for outsourcing projects progressed steadily following a review of the sales structure, resulting in differing performance for the recurring-revenue business across segments. - FY2019-Q1Decline in system operations and maintenanceAnnual report
「Driven mainly by declines in system integration and system operations and maintenance resulting from lower transactions with the SMBC Group, revenue decreased by ¥202 million, or 14.0%, year on year to ¥1,246 million.」
System operations and maintenance, including recurring-revenue services, declined in the financial-related segment as transactions with the SMBC Group decreased. - FY2018RestatedAnnual report
「We will focus on stabilizing the earnings base by expanding recurring-revenue businesses such as BPO services, while strengthening system integration, our core offering.」
The company continues to target stabilization of the earnings base through expansion of recurring-revenue businesses such as BPO, but provides no new numerical targets or indication of reaching a new stage. - FY2018-Q3RestatedAnnual report
「Although system operations and maintenance increased as BPO projects for local governments and other public-sector entities increased, sales of system equipment had declined from the previous fiscal year’s elevated level following large-scale projects for local governments. As a result, revenue decreased by ¥70 million, or 2.1%, year on year to ¥3,329 million.」
System operations and maintenance continued to increase as BPO projects for local governments and other public-sector entities grew, but the public-sector-related segment reported lower revenue due to a decline following the previous fiscal year’s large-scale system equipment sales. - FY2018-Q2RestatedAnnual report
「System operations and maintenance increased as BPO projects for local governments and other public-sector entities increased.」
In the public-sector-related segment, BPO projects for local governments and other public-sector entities and system operations and maintenance continue to increase, but no new stage of progress beyond the initiatives reported through the previous quarter is indicated. - FY2018-Q1AdvancedAnnual report
「Although sales of system equipment to local governments declined, system integration for major vendors increased, and system operations and maintenance also increased as BPO projects for local governments and other public-sector entities remained firm. As a result, revenue increased by ¥23 million, or 2.5%, year on year to ¥954 million.」
BPO projects for local governments and other public-sector entities remained firm, increasing system operations and maintenance. Revenue in the public-sector-related segment rose 2.5% year on year. - FY2017AdvancedAnnual report
「During the fiscal year, the company entered into business and capital alliances with 株式会社アール・アンド・エー・シー, which has extensive experience and a strong track record as a vendor of cash management systems. Through these alliances, the company received the OEM supply of the Victory-ONE solution package and incorporated its cash application functionality into the company’s Accounts Receivable Management Gateway Service, thereby strengthening the product offering.」
The company entered into business and capital alliances with R&A&C and incorporated the OEM-supplied cash application functionality into its own service. Together with growth in previously acquired BPO projects and software maintenance, recurring-revenue business revenue increased year on year. - FY2017-Q3AdvancedAnnual report
「Driven mainly by an increase in system operations and maintenance resulting from the acquisition of BPO projects, revenue increased by ¥91 million, or 1.4%, year on year to ¥6,498 million.」
In the industrial-related segment, the acquisition of BPO projects led to an increase in system operations and maintenance, and segment revenue rose 1.4% year on year. - FY2017-Q2RestatedAnnual report
「System operations and maintenance increased as BPO order acquisition progressed in the Tokyo metropolitan area and Osaka region.」
The company continues to cite BPO order acquisition in the Tokyo metropolitan area and Osaka region and the resulting increase in system operations and maintenance. No new progress beyond the previous quarter is indicated. - FY2017-Q1AdvancedAnnual report
「System operations and maintenance increased as BPO order acquisition progressed in the Tokyo metropolitan area and Osaka region.」
The company states that progress in acquiring BPO projects in the Tokyo metropolitan area and Osaka region led to an increase in recurring-revenue system operations and maintenance. - FY2016First statedAnnual report
「For the recurring-revenue business, we will further strengthen cooperation with the companies of the Sumitomo Mitsui Financial Group and KCS Solutions, while strengthening and expanding the payment-related services and various BPO services in which the corporate group has particular strengths.」
The company plans to increase recurring revenue by expanding target industries and sales channels, centered on payment-related services and BPO. It states that these businesses account for slightly more than 30% of total revenue.