Store and E-commerce Systems Supporting Omnichannel Operations

「Net sales increased as sales of the new EC system progressed smoothly, in addition to the consolidation of companies such as 株式会社アイセル.」

「For POS systems, we will improve UI/UX (*) by making the characters larger and easier to read in response to the aging workforce, and by adding a function to switch between beginner and experienced-user modes so that spot workers can operate the system immediately. We are also developing a mini POS system for department stores using mobile payment terminals to accelerate face-to-face payments at department stores where cashless payments account for more than 40%.」

「In the distribution industry, we completed research and development to independently customize Shopify, which provides an e-commerce package on a SaaS platform, to address market needs that differ by industry. This enables us to approach e-commerce operators that were previously outside our coverage and support improvements in operating efficiency and cost reductions.」

「Furthermore, although distributors and retailers remain in difficult conditions due to the impact of COVID-19, orders received totaled ¥8,094 million, above the prior-year period's ¥8,001 million, owing to the results of sales activities, including the acquisition of new orders from regional department stores.」

「Meanwhile, retailers and distributors, which remain in difficult conditions due to the impact of COVID-19, continued to take a cautious stance toward system investment. As a result of the decline following large project orders in the prior-year period, orders received were ¥5,359 million, below the prior-year period's ¥5,494 million.」

「In systems for retailers, the RITS core system went live at a department store and the RITS-DX POS solution went live at a cosmetics specialty store, contributing to revenue.」

「In systems for retailers, the RITS-DX POS solution went live at a cosmetics specialty store and contributed to revenue. Meanwhile, some projects involving systems for stores such as department stores and specialty stores, as well as call center systems, have been affected by order delays and extended development schedules due to COVID-19.」

「In systems for retailers, consumer purchasing behavior changed significantly following requests to refrain from going out, accelerating efforts to strengthen e-commerce in response to stay-at-home consumption and driving growth in orders for additional development and platform expansions. Meanwhile, some projects involving systems for stores such as department stores and specialty stores, as well as call center systems, have been affected by order delays and extended development schedules due to COVID-19.」

「Meanwhile, some projects involving call centers and systems for retailers have been affected by delays in orders and other issues resulting from the spread of COVID-19.」

「In a large project for a department store in the Tokyo metropolitan area, RITS and the iRITSpay cashless payment solution went live in October, and the second-stage systems also went live by March.」

「For retailers, development and release of support for the consumption tax revision and reduced tax rates were completed for users of the RITS core system and ITFOREC e-commerce site construction package. In a large department store project, the first-stage systems for RITS and the iRITSpay cashless payment solution went live, and development of the second-stage systems is under way. Sales expansion from department stores to specialty stores also generated new orders.」

「For retailers, development and release of support for the consumption tax revision and reduced tax rates were completed for users of the RITS core system and ITFOREC e-commerce site construction package, while efforts continued to expand sales of the strategic cashless payment solution iRITSpay. The core system of a regional department store was also brought into operation in line with the consumption tax rate revision.」

「For retailers, development to support the consumption tax rate revision and reduced tax rates is progressing steadily, while efforts continue to expand sales of the strategic iRITSpay product. In addition to securing an order for the core system of a regional department store, the e-commerce site construction system ordered in the prior period has gone live.」

「For retailers, a large bundled order for a core system, iRITSpay and other products was secured from a major department store in Tokyo. An order for iRITSpay was also secured from a major chain store. In e-commerce site construction systems, a new order was secured from a specialty store.」

「For retailers, a large order was secured from an apparel specialty store for a core system, while iRITSpay also went live at department stores and railway companies. In e-commerce site construction systems, new orders were secured from general merchandise stores, musical instrument stores and publishers, supporting steady expansion.」

「For retailers, a large order was secured from an apparel specialty store for a core system, while active sales efforts for the strategic iRITSpay product continued, including to existing users. In e-commerce site construction systems, a new order was secured from a musical instrument specialty store, and additional orders from existing users supported steady expansion.」

「For retailers, the RITS core system and new POS system ordered last year for a regional department store went live, while active sales efforts for the strategic iRITSpay product continued, including to existing users. In e-commerce site construction systems, functionality enhancements to ITFOREC also contributed to the acquisition of many new users.」

「For retailers, the RITS core system and new POS system ordered last year for a regional department store went live in November, while active sales efforts for the strategic iRITSpay product continued, including to existing users. In e-commerce site construction systems, new orders including ITFOREC were secured from specialty stores.」

「In e-commerce systems, efforts are under way to expand sales of the solution upgraded at the end of the prior period, while also bringing forward the launch of projects ordered in the prior period.」

「In core systems and e-commerce systems for retailers, the e-commerce system for gift products ordered in the prior period began operating smoothly.」

「For retailers, a large order was newly secured for the core system of a regional department store. In e-commerce systems, a new order was secured from a major publishing holding company to build e-commerce systems for its group companies, while an omnichannel project for a major imported household goods retailer is now in operation.」

「In e-commerce systems, a new order was secured from a major publishing company to build e-commerce systems for its group companies, while an omnichannel project for a major imported household goods retailer is now in operation.」

「For retailers, a new order was secured from a specialty store for an integrated core system based on the RITS core system, as well as renewal orders from existing customers. In e-commerce systems, a large project ordered in the prior period went live, and additional orders were secured from existing users.」

「In core systems and e-commerce systems for retailers, the department store core system, in-house credit system and cash advance system ordered in the prior period began operating smoothly.」

「As products supporting the omnichannel strategies of retailers, orders were secured as planned, mainly from specialty stores and regional department stores.」