Improving Sales Capabilities and Service Quality through the Recruitment and Training of Hairstylists
First written in FY2016. 22 of 32 entries say "Restated". Latest entry: 2026-10-30.
1 other company's latest entry also says "Restated".
- FY2026AdvancedAnnual report
「Leveraging our strength in education, we will rebuild our technical and customer-service training systems to improve each hairstylist’s productivity per hour and raise productivity at individual stores. At the same time, we will strengthen training to attract customers through social media, develop hairstylists who can secure many designated customers from an early stage, and maximize productivity and customer LTV (customer lifetime value), thereby advancing corporate value through proposals and customer service that address customers’ inner needs.」
The company is giving concrete form to its human resources initiatives through the rebuilding of technical and customer-service training systems, social media customer-acquisition training, and efforts to improve customer LTV, with the aim of raising productivity and corporate value. - FY2025-H1RestatedAnnual report
「In addition, under the heading of “promoting human capital management,” we will accelerate the opening of freelancer-brand locations, accept diverse talent, implement work-style reforms, and maximize the value of our people through career path and evaluation system reform.」
The company continues its policy of advancing human resources initiatives through the freelancer brand, diverse talent, work-style reform, and career path and evaluation system reform. - FY2024RestatedAnnual report
「We will maximize the value of our people by accepting freelancers and diverse talent, implementing reforms to working arrangements for regular and non-regular employees, and reforming career paths and evaluation systems.」
The company continues its policy of advancing human resources initiatives through diverse working styles, accepting talent, work-style reform, and career path and evaluation system reform. - FY2024-Q2RestatedAnnual report
「As part of our human capital initiatives, we are undertaking rebranding both externally and internally, including efforts to diversify working styles, reform the evaluation system and further strengthen our promotional strategy, and will devote every effort to revitalizing the company.」
The company continues its human resources initiatives as human capital and rebranding measures, including greater diversity in working styles, evaluation system reform and stronger promotional activities. - FY2023ReframedAnnual report
「We consider our most important management resource to be our people. …… To enable diverse working styles, we have begun considering fundamental reforms across a wide range of areas.」
We are rethinking our traditional human resources initiatives centered on recruitment, training and retention as human capital management, and expanding them to include accepting freelancers and diverse talent, reforming working arrangements for regular and non-regular employees, and reforming career paths and evaluation systems. - FY2023-Q2RestatedAnnual report
「With the goal of strengthening earnings stability and establishing a foundation for growth in fiscal 2024, the 60th anniversary of our founding, we are building around three core strategies: (1) growth strategy, (2) human resources and technical training strategy, and (3) corporate strategy.」
The company continues to position the human resources and technical training strategy as one of the three strategies of “T-ip60.” - FY2023-Q1ReframedAnnual report
「Built around three core strategies: (1) growth strategy, (2) human resources and technical training strategy, and (3) corporate strategy.」
The former focus on securing, developing and retaining human resources has been reorganized as the “human resources and technical training strategy,” one of the pillars of “T-ip60.” - FY2021RestatedAnnual report
「Further strengthening the securing, development and retention of human resources」
We continue to prioritize human resources measures focused on securing, developing and retaining personnel as one of the priority measures under the business structure reform plan. - FY2021-Q3RestatedAnnual report
「Improving productivity through efficient personnel allocation centered on securing, developing and retaining human resources」
We continue to improve productivity by securing, developing and retaining human resources and allocating personnel efficiently. - FY2021-Q2RestatedAnnual report
「Improving productivity through efficient personnel allocation centered on securing, developing and retaining human resources」
We continue to improve productivity by securing, developing and retaining human resources and allocating personnel efficiently. - FY2021-Q1RestatedAnnual report
「Improving productivity through efficient personnel allocation centered on securing, developing and retaining human resources」
We continue to improve productivity by securing, developing and retaining human resources and allocating personnel efficiently. - FY2020ReframedAnnual report
「We will improve productivity through efficient personnel allocation centered on securing, developing and retaining human resources, strengthen product sales, consolidate and reorganize unprofitable stores, optimize inventories, sell assets and restrain capital investment, among other measures.」
We have broadened the description of our human resources measures beyond recruitment and training to include securing, developing and retaining personnel and allocating them efficiently. - FY2020-Q3RestatedAnnual report
「Strengthening support functions for hairdressers through both human resources and training, and improving productivity through efficient personnel allocation」
We continue measures to improve productivity by enhancing support functions for hairdressers through human resources and training and through efficient personnel allocation. - FY2020-Q2RestatedAnnual report
「Strengthening support functions for hairdressers through both human resources and training, and improving productivity through efficient personnel allocation」
We continue measures to improve productivity by enhancing support functions for hairdressers through human resources and training and through efficient personnel allocation. - FY2020-Q1RestatedAnnual report
「Strengthening support functions for hairdressers through both human resources and training, and improving productivity through efficient personnel allocation」
We continue measures to strengthen sales capabilities and service quality by enhancing support functions for hairdressers in both human resources and training and through efficient personnel allocation. - FY2019-Q3RestatedAnnual report
「We will, of course, continue to enhance and provide our technical capabilities and service quality to customers,」
We continue measures to improve personnel and service quality by enhancing technical expertise and service capabilities and delivering them to customers. - FY2019-Q2RestatedAnnual report
「We will, of course, continue to enhance and provide our technical capabilities and service quality to customers,」
We continue measures to improve personnel and service quality by enhancing technical expertise and service capabilities and delivering them to customers. - FY2019-Q1RestatedAnnual report
「We will, of course, continue to enhance and provide our technical capabilities and service quality to customers,」
We continue measures to improve personnel and service quality by enhancing technical expertise and service capabilities and delivering them to customers. - FY2018-Q3RestatedAnnual report
「We will, of course, continue to enhance and provide our technical capabilities and service quality to customers,」
We continue to improve and deliver technical expertise and service capabilities as a priority measure under the medium-term business improvement plan. - FY2018-Q2RestatedAnnual report
「We will, of course, continue to enhance and provide our technical capabilities and service quality to customers,」
We continue to improve and deliver technical expertise and service capabilities as a priority measure under the medium-term business improvement plan. - FY2018-Q1RestatedAnnual report
「We will, of course, continue to enhance and provide our technical capabilities and service quality to customers,」
As a measure under the medium-term business improvement plan, we continue to improve and deliver technical expertise and service capabilities. - FY2017RestatedAnnual report
「① Securing Designer Quality and Numbers and Thoroughly Implementing Efficient Personnel Management ② Reducing Head Office Personnel Costs」
We continue to secure the quality and number of hairdressers and designers and implement efficient personnel management as human resources measures under the medium-term plan. - FY2017-Q3RestatedAnnual report
「We will, of course, continue to enhance and provide our technical capabilities and service quality to customers,」
We continue to pursue a policy of improving and delivering technical expertise and service capabilities as a priority measure under the medium-term business improvement plan. - FY2017-Q2RestatedAnnual report
「We will, of course, continue to enhance and provide our technical capabilities and service quality to customers,」
We continue to pursue a policy of improving and delivering technical expertise and service capabilities as part of the priority measures under the improvement plan. - FY2017-Q1RestatedAnnual report
「We are working to improve the technical skills and services of all employees so that customers are satisfied.」
We continue to strengthen sales capabilities and service quality by improving the technical skills and services of all employees. - FY2016First statedAnnual report
「We seek to strengthen our sales capabilities and improve service quality through the recruitment and training of talented personnel.」
We explicitly identify personnel recruitment and training as means of strengthening sales capabilities and improving service quality.