Maximizing the average number of users per contracted company
First written in FY2019. 22 of 25 entries say "Advanced", first in FY2020-Q1. Latest entry: 2026-08-04.
18 other companies' latest entry also says "Advanced".
- FY2026-H1AdvancedAnnual report
「As of the end of the interim consolidated accounting period, the number of contracted companies was 3,731, the number of contracted users was 2,964,065, and the average monthly churn rate for the most recent 12 months was 0.26%.」
The number of contracted users increased from 2,649,514 in FY2025-H1 to 2,964,065. - FY2025-H1AdvancedAnnual report
「As of the end of the interim consolidated accounting period, the number of contracted companies was 3,182, the number of contracted users was 2,649,514, and the average monthly churn rate for the most recent 12 months was 0.45%.」
The number of contracted users increased from 2,494,882 at the end of FY2024 to 2,649,514. - FY2024AdvancedAnnual report
「The number of contracted users was 2,494,882, up 4.8% year on year.」
The number of contracted users increased 4.8% from the end of the previous consolidated fiscal year to 2,494,882. - FY2024-Q2AdvancedAnnual report
「As a result, revenue from the HENNGE One business for the cumulative second quarter of the consolidated fiscal period was ¥3,593 million, up 22.5% year on year. As of the end of the cumulative second quarter of the consolidated fiscal period, the number of contracted companies was 2,792, the number of contracted users was 2,466,900, and the average monthly churn rate for the most recent 12 months was 0.34%.」
The number of contracted users increased from 2,398,871 at the end of the previous quarter to 2,466,900. - FY2024-Q1AdvancedAnnual report
「As a result, revenue from the HENNGE One business for the cumulative first quarter of the consolidated fiscal period was ¥1,777 million, up 24.1% year on year. As of the end of the cumulative first quarter of the consolidated fiscal period, the number of contracted companies was 2,678, the number of contracted users was 2,398,871, and the average monthly churn rate for the most recent 12 months was 0.30%.」
The number of contracted users increased from 2,380,770 at the end of the previous consolidated fiscal year to 2,398,871. - FY2023AdvancedAnnual report
「The number of contracted users was 2,380,770, up 2.4% year on year.」
The number of contracted users increased 2.4% from the end of the previous consolidated fiscal year to 2,380,770. - FY2023-Q3AdvancedAnnual report
「As of the end of the cumulative third quarter of the consolidated fiscal period, the number of contracted companies was 2,492, the number of contracted users was 2,420,614, and the average monthly churn rate for the most recent 12 months was 0.27%.」
The number of contracted users increased from 2,392,013 at the end of the previous quarter to 2,420,614. - FY2023-Q2AdvancedAnnual report
「As of the end of the cumulative second quarter of the consolidated fiscal period, the number of contracted companies was 2,406, the number of contracted users was 2,392,013, and the average monthly churn rate for the most recent 12 months was 0.28%.」
The number of contracted users increased from 2,341,186 at the end of the previous quarter to 2,392,013. - FY2022SoftenedAnnual report
「Currently, to maximise the number of contracted companies, we are approaching not only large enterprises but also relatively small companies as part of measures to strengthen relationships with sales partners. We therefore recognise this as an uncontrollable metric at present. However, through customer success activities, we will support the growth of customer companies by helping them adopt cloud services and pursue digital transformation, while steadily increasing the number of user accounts within those companies.」
The number of contracted users was 2,324,365, up 8.7% from the end of the previous consolidated fiscal year, while the average number of users is described as an “uncontrollable metric,” and the company says it will “steadily pursue” an increase in the number of user accounts. - FY2022-Q3AdvancedAnnual report
「As of the end of the cumulative third quarter of the consolidated fiscal period, the number of contracted companies was 2,139, the number of contracted users was 2,283,272, and the average monthly churn rate for the most recent 12 months was 0.23%.」
The number of contracted users increased from 2,238,661 at the end of the previous quarter to 2,283,272. - FY2022-Q2AdvancedAnnual report
「We also proceeded with the recruitment and training of sales and customer success personnel and strengthened collaboration with partners (sales agencies).」
The company recruited and trained sales and customer success personnel and strengthened collaboration with sales agencies, bringing the number of contracted users to 2,238,661. This was an increase from 2,170,049 at the end of the previous quarter. - FY2022-Q1AdvancedAnnual report
「As of the end of the cumulative first quarter of the consolidated fiscal period, the number of contracted companies was 2,000, the number of contracted users was 2,170,049, and the average monthly churn rate for the most recent 12 months was 0.24%.」
The number of contracted users increased from 2,137,841 at the end of the previous consolidated fiscal year to 2,170,049. - FY2021AdvancedAnnual report
「The number of contracted users was 2,137,841, up 9.7% year on year.」
The number of contracted users increased 9.7% from the end of the previous consolidated fiscal year to 2,137,841. - FY2021-Q3AdvancedAnnual report
「As a result, revenue from the HENNGE One business for the cumulative third quarter of the consolidated fiscal period was ¥3,180 million, up 20.1% year on year. As of the end of the cumulative third quarter of the consolidated fiscal period, the number of contracted companies was 1,900, the number of contracted users was 2,070,685, and the average monthly churn rate for the most recent 12 months was 0.24%.」
The number of contracted users increased from 2,005,166 at the end of the previous quarter to 2,070,685. - FY2021-Q2AdvancedAnnual report
「As of the end of the cumulative second quarter of the consolidated fiscal period, the number of contracted companies was 1,813, the number of contracted users was 2,005,166, and the average monthly churn rate for the most recent 12 months was 0.18%.」
The number of contracted users increased from 1,939,517 at the end of the previous quarter to 2,005,166. - FY2021-Q1RestatedAnnual report
「As of the end of the cumulative first quarter of the consolidated fiscal period, the number of contracted companies was 1,752, the number of contracted users was 1,939,517, and the average monthly churn rate for the most recent 12 months was 0.22%.」
The number of contracted users was 1,939,517. Although this was a slight decrease from 1,948,147 at the end of the previous consolidated fiscal year, the policy of expanding the contracted customer base remains unchanged. - FY2020AdvancedAnnual report
「ARR (Note 3), which serves as the basis for the revenue outlook for the following consolidated fiscal year, was ¥3,909 million, up 20.7% from the end of the previous consolidated fiscal year. As of the end of the consolidated fiscal year, the number of contracted companies was 1,667, up 16.7% year on year, the number of contracted users was 1,948,147, up 16.5%, and the average monthly churn rate for the most recent 12 months was 0.16%, up 0.05 percentage points.」
The number of contracted users was 1,948,147, an increase of 16.5% from the end of the previous consolidated fiscal year. - FY2020-Q3AdvancedAnnual report
「As of the end of the cumulative third quarter of the consolidated fiscal period, the number of contracted companies was 1,610, the number of contracted users was 1,909,759, and the average monthly churn rate for the most recent 12 months was 0.16%.」
The number of contracted users increased from 1,824,346 at the end of the second quarter to 1,909,759. - FY2020-Q2AdvancedAnnual report
「As of the end of the cumulative second quarter of the consolidated fiscal period, the number of contracted companies was 1,548, the number of contracted users was 1,824,346, and the average monthly churn rate for the most recent 12 months was 0.18%.」
The number of contracted users increased from 1,776,139 at the end of the first quarter to 1,824,346. - FY2020-Q1AdvancedAnnual report
「As of the end of the cumulative first quarter of the consolidated fiscal period, the number of contracted companies was 1,487, the number of contracted users was 1,776,139, and the average monthly churn rate for the most recent 12 months was 0.13%.」
The number of contracted users increased to 1,776,139. - FY2019First statedAnnual report
「In addition to increasing the value of the platform by approaching large customers and expanding the number of SaaS products that can integrate with the services provided by our group, we will seek to increase the number of user accounts within contracted companies while containing churn among existing customers by intensifying customer success activities.」
The plan is to increase the number of user accounts within contracted companies through sales to large customers, expansion of integrated SaaS products, and customer success activities.