Adapting to new technologies and strengthening the development structure and R&D organization
First written in FY2021. 18 of 20 entries say "Advanced", first in FY2024. Latest entry: 2026-10-15.
57 other companies' latest entry also says "Advanced".
- 2026-10-15AdvancedEarnings
「また、最新のAIテクノロジーを活用したAIエージェントのコンタクトセンターでの活用に対して急速に注目が集まる中で、AIエージェント事業を推進する当社連結子会社vottiaからの収益貢献の拡大を目指してまいります。」
生成AI・AIエージェントへの対応が、vottiaからの収益貢献拡大を目指す段階として記載された。 - 2026-09-19Advancedprtimes.jp
「Mobilus Corporation (headquartered in Shinagawa-ku, Tokyo; President and Representative Director: Ishii Tomohiro (石井 智宏), hereinafter “Mobilus”) announces that its AI agent voicebot for “MOBI VOICE (Mobivoice®)” has been adopted for the delivery-services inquiry phone line of Seino Transportation Co., Ltd. (headquartered in Ogaki, Gifu Prefecture; President and Representative Director: Takahashi Satoshi (髙橋 智), hereinafter “Seino Transportation”), with operations commencing on 1 September 2026.」
Specific progress relating to the adoption of new technology has been reported, with an AI agent voicebot using generative AI entering live operation. - FY2026-H1AdvancedAnnual report
「Professional services revenue grew 24.8% year on year, as acquisition of paid customer-success projects progressed and multiple development projects associated with implementing MooA, an AI feature supporting operators, contributed to revenue in the customization business.」
MooA, the company's generative AI-related product, reached the stage where multiple development projects associated with its adoption began contributing to revenue. - FY2025AdvancedAnnual report
「In addition to providing operator-support functions through MooA, developed by the group as part of these initiatives, the company aims to grow its generative AI-based automation solutions, a market expected to expand rapidly, by integrating generative AI into MOBI BOT and MOBI VOICE using the expertise it has developed in applying generative AI, and by providing AI agent functions through maestra.」
The initiatives to address new technologies have taken concrete form in multiple products and functions, including MooA, generative AI integration in MOBI BOT and MOBI VOICE, and AI agent functions in maestra. - FY2025-H1AdvancedAnnual report
「During the interim accounting period, revenue increased year on year as projects for the company's core SaaS services grew in scale, including the start of use at contact centers with large operator teams, while adoption of MooA, a generative AI-related product, also progressed.」
The company reported concrete progress in the adoption of MooA, its generative AI-related product. - FY2024AdvancedAnnual report
「As demand for greater efficiency and automation in contact center operations using generative AI grows rapidly, the company is developing functional modules incorporating generative AI in areas expected to deliver significant benefits, tailored to customer needs through collaboration with leading customer companies.」
The policy for addressing new technologies has taken concrete form in the development of functional modules incorporating generative AI for speech recognition, summarization, FAQ generation, and VOC extraction, as well as a business expansion plan centered on the operator-support AI system "MooA." - FY2022RestatedAnnual report
「Accordingly, we will strengthen our technology-acquisition and development activities, including keeping abreast of the latest technologies, training engineering staff, and reinforcing the organization dedicated to R&D.」
The company reiterated its policy of continuing to address new technologies, including AI, provide engineer training, and strengthen its R&D organization. - FY2021First statedAnnual report
「Accordingly, we will strengthen our technology-acquisition and development activities, including keeping abreast of the latest technologies, training engineering staff, and reinforcing the organization dedicated to R&D.」
Measures to address technological change, including AI, include information gathering, education, and strengthening the R&D organization.