Business, Regional Revitalization and Talent Retention Cycle

「Against this backdrop, based on the Eighth Medium-Term Management Plan, “Connecting Growth: Origin／Next 50,” the Group is implementing strategic measures to achieve further growth by accurately identifying changes in the economic environment and market needs.」

「Under the new Seventh Medium-Term Management Plan, the Company will celebrate its 40th anniversary in the fiscal year ending March 2027, the plan's final year. The theme is “Connecting Growth: Origin/Next50.” Rather than allowing the anniversary to end as a mere ceremony, the Company positions it as a point of connection between the past and the future, an opportunity to reconsider its origins, strengths and future vision, and intends to use it through various initiatives to connect the Company's sustained growth to the next 50 years.」

「Against this backdrop, in the current consolidated fiscal year, the second year of the medium-term management plan launched in the fiscal year ending March 2022, the Group is operating its businesses while responding to changes in its operating environment through market expansion in its core businesses, stronger efforts toward sustainable management and strategic operation of its BPO sites.」

「Against this backdrop, in the fiscal year under review, the second year of our medium-term management plan beginning in the fiscal year ending March 2022, our group will conduct business while responding to changes in the operating environment through market expansion in our core businesses, stronger initiatives in sustainable management and strategic operation of BPO locations.」

「Against this backdrop, the Group entered the second year of the medium-term management plan formulated in the previous fiscal year. In the current consolidated fiscal year, we will continue to operate our businesses while responding to changes in the operating environment through market expansion in our core businesses, stronger efforts toward sustainable management and the active development of our BPO site strategy.」

「Under the theme of a value-creating company, we are pursuing 4 strategies: creating service areas that only PI can deliver, achieving stable and continuous growth, creating and maintaining employment in regional cities, and creating workplaces where women can thrive.」

「Against this backdrop, the Group formulated a medium-term management plan with the current fiscal year as its first year. Under the theme of value creation, it set out visions including the creation of service areas that only PI can deliver and stable, continuous growth, and is actively working on the creation of the PI-DX model and a site strategy.」

「Under the theme of a “value-creating company,” we have identified 4 strategies: “creating service fields that can be delivered only by PI,” “stable, sustained growth,” “creating and maintaining employment in regional cities,” and “creating a workplace where women can thrive.”」

「The fiscal year ending March 2021 is the final year of the medium-term management plan HOP3 established in May 2018. As described in section ④ Recognition, analysis and consideration of the Company's financial position and operating results, a. Management's recognition of issues and future policies, the impact of COVID-19 is expected to significantly affect the assumptions underlying the medium-term management plan. In particular, revenue and profit are expected to decline in the overseas travel insurance claims agency service due to the decrease in overseas travelers, and in the card issuance BPO service due to the decline in credit card spending. We therefore recognize that achieving the original plan will be difficult.」

「Against this backdrop, the Group as a whole is implementing initiatives based on the medium-term business plan, centered on continuous and stable growth and the creation of services that only Prestige International can deliver. For recruitment, we continue to create working environments that accommodate women's life stages, including through active recruitment at each BPO site and enhanced childcare facilities. We are also working to revitalize local communities through the activities of corporate women's sports teams positioned as social contribution initiatives.」

「Against this backdrop, based on the new medium-term management plan HOP3 formulated in May 2018, we are implementing initiatives centered on continuous and stable growth and the creation of services that only Prestige International can deliver, with the aim of achieving retention in the areas of business, human resources and regional revitalization. For recruitment, amid challenging employment conditions, we designed and implemented measures to create an attractive working environment in regional areas and reduce the employee turnover rate.」

「Against this backdrop, we formulated a medium-term business plan beginning with the fiscal year ending March 2019 and, as a group, are implementing initiatives aimed at its core elements, including continuous and stable growth and the creation of services that only Prestige International can deliver. We will create retention cycles for the respective challenges in business, human resources and regional revitalization, and promote continuity and distinctiveness. In particular, with respect to human resources, we implemented specific measures to further promote women's participation, including the introduction of a paid leave system that can be taken in one-hour increments.」

「Based on the medium-term business plan, the Group as a whole implemented initiatives centered on continuous and stable growth and the creation of services that only Prestige International can deliver.」

「Against this backdrop, based on the medium-term business plan (HOP3) newly formulated in May 2018, we are implementing initiatives centered on “sustained, stable growth” and “creating services that can be delivered only by Prestige International,” while pursuing retention in the areas of business, human resources and regional revitalization.」

「We will create retention cycles for the respective challenges in business, human resources and regional revitalization, and promote continuity and distinctiveness.」

「Over the next 3 years, the global economy is expected to remain subject to numerous uncertainties, including changes in trade policies among major economies. In Japan, although labor shortages are expected to continue, the BPO market is expected to remain firm. Against this backdrop, the Group announced a new medium-term business plan in May 2018. While carrying forward the core elements of the previous medium-term business plan as universal values of the Company, namely continuous and stable growth, the creation of services that only PI can deliver, and the creation and continuation of employment in regional areas and employment opportunities for women, the Company has added the creation of culture at regional bases and is working to create retention cycles in the areas of business, regional revitalization and human resources.」