Expanding the Membership and Marketing of Credit Cards for Overseas Expatriates
First written in FY2016. 9 of 26 entries say "Advanced", first in FY2022. Latest entry: 2026-07-28.
Prestige International moved to the "Worse" side of this theme in 2020.
3 other companies' latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「The US credit card business continues to operate steadily while launching credit card products with new benefits. The number of card members was 43,600 as of 31 March 2026.」
The card business posted higher revenue and profit, supported by the launch of new products and benefits, 43,600 card members, increased spending, and the weaker yen. - FY2025AdvancedAnnual report
「Revenue in the US credit card business was ¥3,064 million, up 1.2% from the previous fiscal year, aided by the launch of a credit card product with new benefits and the weaker yen.」
The launch of a product with new card benefits marked a shift in the card business from sluggish usage growth to revenue growth. - FY2025-H1Membership remained solid, but usage growth stalledAnnual report
「In the Americas and Europe, new enrollments in the US credit card business remained solid, but revenue declined 4.6% year on year to ¥1,476 million due to sluggish card usage and foreign-exchange effects, including a temporary weakening of the dollar during the interim consolidated accounting period.」
Although new enrollments remained solid, revenue in the Americas and Europe declined due to sluggish card usage and the weaker dollar. - FY2024-Q3RestatedAnnual report
「Revenue was ¥2,174 million, up 7.2% year on year, as the average card spend per person declined against a backdrop of rising prices and other conditions in the US credit card business, but the increase in cardholder numbers and the stronger dollar contributed positively.」
Although average card spending per person declined, revenue in the Americas and Europe increased due to higher cardholder numbers and the stronger dollar. - FY2024-Q2Membership increased while spending declinedAnnual report
「In the Americas and Europe, US credit card spending declined against a backdrop of rising prices and other conditions. However, an increase in the number of cardholders and the stronger dollar contributed to revenue of ¥1,547 million, up 5.0% year on year.」
Although card spending declined due to rising prices, revenue in the Americas and Europe increased as a result of higher cardholder numbers and the stronger dollar. - FY2024-Q1AdvancedAnnual report
「The global business, which provides claims-agent services for overseas travel insurance and medical support for expatriates (healthcare programs), benefited from growth in users as the number of expatriates overseas and overseas travelers increased for overseas travel insurance ancillary services and healthcare programs, higher spending in the US credit card business, and the weaker yen. Revenue was ¥1,924 million, up 21.3% year on year, and operating profit was ¥210 million, up 35.2%.」
The figures show a recovery in the Global business, including the card business, driven by the recovery in overseas travelers and increased US credit card spending. - FY2023-Q3AdvancedAnnual report
「In the Americas, revenue was strong, supported by increases in membership and transaction volumes in the credit card business of the Japanese airline that is a client. The local business operated in Europe, which provides medical support including interpretation services accompanying patients to medical institutions, also remained solid. Revenue was ¥2,027 million, up 31.8% year on year, and operating profit rose 29.4% to ¥437 million.」
The regional business posted higher revenue and profit as membership and transaction volumes increased in the Japanese airline's card business in the Americas and medical support services in Europe remained solid. - FY2023-Q2AdvancedAnnual report
「In the Americas, revenue was strong, supported by a net increase in membership at the Japanese airline that is a client and by the weaker yen. The local business operated in Europe, which provides medical support including interpretation services accompanying patients to medical institutions, also performed well. Revenue was ¥1,473 million, up 51.3% year on year.」
Membership at the Japanese airline increased net in the Americas, while medical support services in Europe also performed well. The figures indicate recovery and expansion in the regional business, including overseas card-related operations. - FY2023-Q1AdvancedAnnual report
「In the US credit card business, membership also began to increase year on year, while spending continued to trend upward. Revenue was ¥1,586 million, up 38.0% year on year, and operating profit was ¥155 million, up 59.0%.」
The Global business recovered as membership in the US credit card business began to increase and spending also began to trend upward. - FY2022AdvancedAnnual report
「The Company will improve its services, continue marketing jointly with partner airlines to people posted overseas, enhance program benefits to attract new members and increase usage frequency, strengthen cost management, and improve earning power.」
With card usage showing signs of recovery, the Company continues its membership-growth initiatives through marketing with partner airlines, enhanced benefits, and cost management. - FY2022-Q3Partial recovery in the Global businessAnnual report
「The Global business, which provides claims agency services for overseas travel insurance, medical support services for expatriates through healthcare programs, and credit card issuance services, was still affected by COVID-19. However, revenue and operating profit rose to ¥3,785 million, up 12.5% year on year, and ¥326 million, up 41.5%, respectively, driven by an increase in cases handled for overseas travel accident insurance and healthcare programs, as well as a nearly 30% increase in US credit card spending due to stronger holiday-season consumption.」
Despite the continuing impact of COVID-19, the number of cases handled for overseas travel accident insurance and healthcare programs increased, as did US credit card spending, leading to a recovery in Global business revenue and operating profit. - FY2022-Q2Card usage recovered, while travel insurance stagnatedAnnual report
「In the Americas and Europe, card spending recovered as consumption began to recover following the lifting of COVID-19-related movement restrictions in the Americas. However, insurance revenue failed to grow because travelers to the Americas and Europe had not returned. Revenue was ¥974 million, up 27.7% year on year, and operating profit was ¥215 million, up 7.2%.」
The Company explains that card spending in the Americas recovered following the lifting of movement restrictions, while the recovery in insurance revenue remained limited because travelers had not returned. - FY2021-Q3SoftenedAnnual report
「The Global business, which provides claims agent services for overseas travel insurance, medical support services for expatriates, including healthcare programs, and credit card issuance services, was affected by the decline in overseas travelers and credit card spending due to COVID-19. Revenue was ¥3,363 million, down 28.5% year on year, while operating profit was ¥230 million, down 69.4%.」
The Global business, including the card business for overseas expatriates, deteriorated as the decline in overseas travelers and card spending continued. - FY2021-Q2SoftenedAnnual report
「The Global business, which provides claims agency services for overseas travel insurance, medical support services for expatriates through healthcare programs, and BPO services for credit card issuance, was affected by a decline in overseas travelers and lower credit card spending due to COVID-19. Revenue was ¥2,296 million, down 25.8% year on year, and operating profit was ¥198 million, down 59.9%.」
The Global business continued to deteriorate due to declines in overseas travelers and credit card spending. - FY2021-Q1SoftenedAnnual report
「The Global business, which provides claims agency services for overseas travel insurance, medical support services for expatriates through healthcare programs, and BPO services for credit card issuance, was affected by a decline in overseas travelers and lower credit card spending due to COVID-19. Revenue was ¥1,196 million, down 23.0% year on year, and operating profit was ¥136 million, down 50.6%.」
Performance in services for overseas expatriates and the card business deteriorated due to declines in overseas travelers and credit card spending. - FY2020SoftenedAnnual report
「Although card usage remains lower due to the impact of COVID-19, the Company will improve its services, continue marketing jointly with partner airlines to people posted overseas, enhance program benefits to attract new members and increase usage frequency, strengthen cost management, and improve earning power.」
Although card usage has declined due to the impact of COVID-19, the Company continues its existing marketing and benefit-enhancement initiatives. - FY2019RestatedAnnual report
「The Company will continue marketing jointly with partner airlines to people posted overseas, enhance program benefits to attract new members, strengthen cost management, and improve earning power.」
The Company continues its card-business growth strategy through marketing with partner airlines, enhanced benefits, and cost management. - FY2019-Q2RestatedAnnual report
「In the Americas and Europe, credit card services operated by the Insurance BPO and Customer Support businesses grew steadily. Revenue was ¥1,323 million, up 4.9% year on year, while operating profit was ¥355 million, down 1.0%.」
The Company continues to report steady revenue growth in its credit card services in the Americas and Europe. - FY2018RestatedAnnual report
「The Company will continue marketing jointly with partner airlines to people posted overseas, enhance program benefits to attract new members, strengthen cost management, and improve earning power.」
The Company continues its card-business growth strategy through marketing with partner airlines, enhanced benefits, and cost management. - FY2018-Q2RestatedAnnual report
「In the Americas and Europe, credit card services operated by the Insurance BPO and Customer Support businesses grew steadily. Revenue was ¥1,262 million, up 15.2% year on year, and operating profit was ¥358 million, up 7.1%.」
The Company continues to report steady growth in its overseas credit card services. - FY2017RestatedAnnual report
「The Company will continue marketing jointly with partner airlines to people posted overseas, enhance program benefits to attract new members, strengthen cost management, and improve earning power.」
The Company has reiterated its growth strategy for the card business through marketing with partner airlines, enhanced benefits, and cost management. - FY2017-Q3RestatedAnnual report
「The Customer Support business, which provides customer contact services in Japan and credit card services for Japanese expatriates, posted revenue of ¥3,901 million, up 0.8% year on year. This reflected the acquisition of new projects in Japan and steady growth in overseas credit card services, despite the end of some operations in Japan.」
The disclosure states that the credit card service for Japanese expatriates grew steadily overseas. - FY2017-Q2RestatedAnnual report
「The Customer Support Business, which provides domestic Customer Contact Services and credit card services for Japanese expatriates, reported revenue of ¥2,400 million, down 6.0% year on year. This reflected the acquisition of new domestic projects and steady growth in credit card services, offset by the termination of some domestic operations.」
The disclosure states that the credit card service for Japanese expatriates grew steadily, but does not indicate any change in the marketing initiatives themselves. - FY2016First statedAnnual report
「The Company will continue marketing jointly with partner airlines to people posted overseas, enhance program benefits to attract new members, strengthen cost management, and improve earning power.」
For the Premio Card and other products, the Company aims to attract members and improve earning power through marketing with partner airlines, enhanced benefits, and cost management.