Slowing demand for electricity supplier switching and DX adoption by electricity and gas companies
First written in FY2020. 5 of 14 entries say "Mitigated", first in FY2023-Q1. Latest entry: 2026-08-07.
The whole theme swung hardest in 2023: 4 of 6 companies on the "Worse" side.
1 other company's latest entry also says "Worsened".
- FY2026MitigatedAnnual report
「Accordingly, the share of electricity sales volume held by new electricity suppliers has been recovering since it bottomed out as of September 2023, reaching 24.7% as of March 2026.」
The company explains that the environment for customer acquisition by new electricity suppliers, which had deteriorated after the surge in resource prices, has recovered, with their share of electricity sales volume reaching 24.7% as of March 2026. - 2026-03-16MitigatedFinancial results presentation
「As for the impact on our company, electricity contract reviews and demand for switching are expected to increase as electricity prices rise.」
The company indicated that higher electricity prices could increase contract reviews and demand for electricity switching, representing a change in conditions relative to the risk of weakening switching demand. - FY2026-H1MitigatedAnnual report
「The environment surrounding the energy industry in which the group operates has been stable following a temporary surge after the Ukraine crisis, and some electricity companies have shown a more positive stance toward acquiring users.」
Energy prices have been stabilizing since the Ukraine crisis, and some electricity companies have also adopted a more positive stance toward user acquisition. - FY2025MitigatedAnnual report
「Accordingly, the share of electricity sales volume held by new electricity suppliers has been recovering since it bottomed out as of September 2023, reaching 19.8% as of March 2025.」
The company explains that user-acquisition activity by electricity companies, which had declined after the surge in resource prices, has partially recovered as electricity rates have risen and wholesale electricity market prices have stabilized. - FY2023-Q3RestatedAnnual report
「Although electricity companies' financial condition had deteriorated as a result of higher resource prices, some electricity companies had shown a more positive stance toward acquiring users as electricity rates rose and wholesale electricity market prices stabilized.」
Although electricity companies' deteriorating financial condition remains an issue, the company continues to recognize that higher electricity rates and stabilization in wholesale electricity market prices have prompted a more positive stance toward user acquisition at some electricity companies. - FY2023-Q1MitigatedAnnual report
「Although electricity companies' financial condition has deteriorated as a result of higher resource prices, some electricity companies have shown a more positive stance toward acquiring users as electricity rates have risen and wholesale electricity market prices have stabilized.」
Although electricity companies' financial deterioration continues, the company explains that higher electricity rates and stabilization in wholesale electricity market prices have improved the user-acquisition stance of some electricity companies. - FY2022MaterialisedAnnual report
「However, following Russia's invasion of Ukraine in February 2022, resource prices surged, electricity companies' profitability deteriorated, and their willingness to acquire users declined. As a result, the market share of new electricity suppliers decreased, particularly in the corporate sector.」
The surge in resource prices reduced electricity companies' profitability and willingness to acquire users, and the impact on the business environment materialized in the form of declining market share for new electricity suppliers. - FY2022-Q1MaterialisedAnnual report
「Given that many electricity companies remain reluctant to acquire new users because of deteriorating earnings, the company significantly curtailed the marketing initiatives planned at the beginning of the period from March 2022 onward. By prioritizing profitability in the platform business, it adopted a policy of operating that segment to maintain segment profitability until the external business environment improves.」
The reluctance of electricity companies to acquire new users due to deteriorating earnings affected actual business operations and led to reduced marketing initiatives. - FY2021RestatedAnnual report
「If switching does not progress because of factors such as slower switching as end users become less willing to switch providers or stagnant market-share growth as the competitiveness of new electricity suppliers declines, or if the adoption of DX services by electricity and gas providers does not proceed smoothly, this could affect the group's operating results and financial position.」
The company continues to identify slowing demand for electricity supplier switching and stalled DX adoption by electricity and gas providers as major risks. - FY2021-Q3RestatedAnnual report
「At the same time, the declaration of a state of emergency in response to COVID-19 and requests to refrain from going out temporarily reduced electricity demand, particularly among corporate users of the Energy Platform business, which had some negative impact on the company's results.」
The company has reiterated its existing recognition of the risk that a temporary decline in electricity demand, particularly among corporate users, could negatively affect its results. - FY2020First statedAnnual report
「If switching does not progress because of factors such as slower switching as end users become less willing to switch providers or stagnant market-share growth as the competitiveness of new electricity suppliers declines, or if the adoption of DX services by electricity and gas providers does not proceed smoothly, this could affect the group's operating results and financial position.」
The company identifies slowing demand for supplier switching and stalled adoption of DX services as business-environment risks.