Enhancing and Expanding Sales of “rakumo”
First written in FY2020-Q3. 15 of 33 entries say "Advanced", first in FY2024-H1. Latest entry: 2026-09-30.
10 other companies' latest entry also says "Advanced".
- 2026-09-30Advancedtopics.smt.docomo.ne.jp
「新製品は、条件分岐や代理承認、合議、多段階承認など日本企業特有の複雑な稟議・申請業務に対応する。」
日本企業の複雑な承認業務に対応する新製品を提供開始し、rakumoシリーズの機能を具体的に拡張した。 - FY2026-H1AdvancedAnnual report
「In terms of products, the Group began developing “rakumo Workflow for Microsoft 365” as the third joint-development project with AvePoint Japan株式会社, began developing rakumo Agent for “rakumo Workflow” with the aim of launching it during the fourth quarter of FY2026, released the discussion functionality for “rakumo Workflow for Google Workspace” on 27 July, and integrated “rakumo Workflow” with GVA TECH株式会社’s legal automation service “OLGA” on 12 August. In addition, development using generative AI entered full swing, substantially improving engineer productivity for rakumo services.」
The Group advanced joint development of workflow functionality for Microsoft 365, development of rakumo Agent, the release of functionality for GWS, integration with OLGA, and development productivity improvements through generative AI. The Group set a target of launching rakumo Agent during the fourth quarter of FY2026. - FY2025AdvancedAnnual report
「In terms of products, the Group launched “aloop,” its talent-management and recruitment-support solution service supporting the recruitment and management of diverse talent, including alumni; launched “rakumo Calendar for Microsoft 365” and “rakumo Contact for Microsoft 365,” the first offerings in the new “rakumo for Microsoft 365” series; and released new generative-AI-related functionality. In addition, the AI assistant functionality “rakumo Agent,” which had been under development, was officially released on 9 February.」
The Group advanced product enhancement through the launch of aloop, products compatible with Microsoft 365, generative-AI functionality, and the official release of the AI assistant “rakumo Agent.” - 2026-03-25AdvancedOther Disclosures
「In this video, Executive Officer and General Manager of the Sales Department Igarashi explains in detail the overview and use of the new AI-powered service "rakumo Agent."」
The company released a video explaining the overview and use of the new AI-powered service "rakumo Agent." The canonical thread remains unchanged. - FY2025-H1AdvancedAnnual report
「On the product side, we strengthened our product capabilities by launching “aloop,” a talent management and recruitment-support solution service that supports the recruitment and management of diverse talent, including alumni, and the creation of communities, releasing new generative-AI-related functionality, and developing the AI assistant feature “rakumo Agent.”」
In addition to the existing functionality enhancements, the company launched aloop, released generative-AI-related functionality, and advanced development of the AI assistant feature. - FY2024AdvancedAnnual report
「On the product side, by concentrating development resources on new products under development in collaboration with external partners and new generative-AI-related functionality, progress toward releases during the first half of FY2025 for the new products and during the first quarter of FY2025 for the generative-AI-related functionality was proceeding smoothly.」
The company described collaboration with external partners and progress toward releases in the first half and first quarter of FY2025 for new products and generative-AI-related functionality, respectively. - FY2024-H1AdvancedAnnual report
「On the product side, we strengthened our product capabilities through continued development toward the launch of a new HR-related product and research and development of new services for “rakumo,” the release of new generative-AI-related functionality for “gamba!,” and the expansion of the service lineup for “SmartVision IR” through the establishment of a consortium structure.」
The company specifically advanced preparations for launching a new HR-related product, released new generative-AI functionality for gamba!, and expanded the SmartVision IR service lineup. - FY2024-Q1Onboarding initiatives explicitly identifiedAnnual report
「In addition, we added and improved functionality in existing products based on client needs and implemented proactive onboarding initiatives to encourage product adoption, working to improve customer satisfaction and reduce the churn rate.」
In addition to functionality enhancements and customer support, proactive onboarding initiatives to encourage product use are explicitly identified. - FY2023Customer success explicitly identifiedAnnual report
「In addition, by strengthening customer success, we will focus on continued customer use and, further, upselling.」
In addition to adding and improving functionality and following up with customers, customer success is explicitly positioned as a means of promoting continued use and sales. - FY2023-Q3RaisedAnnual report
「We focused on enhancing and further expanding sales of the corporate groupware products “rakumo,” “gamba!” and “SmartVision IR.”」
In addition to rakumo and gamba!, SmartVision IR was explicitly identified as a target for functionality enhancement and sales expansion, further broadening the scope of the services covered. - FY2023-Q1RaisedAnnual report
「Against this backdrop, under the vision “Making Work Easier. Making It More Interesting,” our group adopted “Toward the Next Normal Way of Working” as its mission and focused on enhancing and further expanding sales of the corporate groupware products “rakumo” and “gamba!” to help improve office productivity.」
In addition to rakumo, gamba! was explicitly identified as a target for functionality enhancement and sales expansion, broadening the scope of the services covered. - FY2022RestatedAnnual report
「In addition, we added and improved functionality in existing products based on client needs and provided follow-up and configuration support for customers immediately after signing contracts, working to improve customer satisfaction and reduce the churn rate.」
The company continues to enhance existing products and provide follow-up and configuration support immediately after customers sign contracts. - FY2022-Q3RestatedAnnual report
「In addition, we added and improved functionality in existing products based on client needs and provided follow-up and configuration support for customers immediately after signing contracts, working to improve customer satisfaction and reduce the churn rate.」
The company continues to enhance existing products and provide follow-up and configuration support to improve satisfaction and reduce churn. - FY2022-Q2RestatedAnnual report
「In addition, we added and improved functionality in existing products based on client needs and provided follow-up and configuration support for customers immediately after signing contracts, working to improve customer satisfaction and reduce the churn rate.」
The company continues to enhance existing products and provide follow-up and configuration support immediately after customers sign contracts. - FY2022-Q1RestatedAnnual report
「In addition, we added and improved functionality in existing products based on client needs and provided follow-up and configuration support for customers immediately after signing contracts, working to improve customer satisfaction and reduce the churn rate.」
The company continues to enhance existing products and provide follow-up and configuration support immediately after customers sign contracts. - FY2021RestatedAnnual report
「Going forward, we will continue to focus on enhancing and further expanding sales of the corporate groupware product “rakumo.”」
Enhancing rakumo and expanding its sales remain core initiatives. - FY2021-Q3RestatedAnnual report
「In addition, we added and improved functionality based on client needs, integrated the products with those of other companies, and proactively followed up with existing customers, working to improve customer satisfaction and reduce the churn rate.」
The company continues to add and improve functionality, integrate with other products, and proactively follow up with existing customers. - FY2021-Q2RestatedAnnual report
「In addition, we added and improved functionality based on client needs and integrated the products with those of other companies. We also proactively followed up with existing customers, working to improve customer satisfaction and reduce the churn rate.」
The company continues to add and improve functionality, integrate with other products, and proactively follow up with existing customers. - FY2021-Q1RestatedAnnual report
「In addition, we added and improved functionality based on client needs and proactively followed up with existing customers, working to improve customer satisfaction and reduce the churn rate.」
The company continues to add and improve functionality and proactively follow up with existing customers to improve satisfaction and reduce churn. - FY2020RestatedAnnual report
「In product development, we worked throughout the year to provide ongoing customer support by adding and improving product functionality, including the cloud-based attendance management system “rakumo Kintai,” released in July 2019. We also expanded online help and implementation-support content and established and provided a remote support structure, with the aim of continuously improving customer satisfaction.」
The company carried out functionality enhancements and expanded support throughout the year, while continuing its existing product enhancement policy. - FY2020-Q3First statedAnnual report
「We focused on enhancing and further expanding sales of the corporate groupware product “rakumo.”」
Enhancing product functionality and expanding sales are identified as specific initiatives.