Expansion of existing services and the design and development of new services

「既存のモニタリング技術を活用し、各生成AIサービスに対して、誤った情報を返信していないか監視を実施。」

「The company also began developing and providing solutions to address fraudulent impersonation advertisements and misinformation spread by generative AI, which are emerging as new social issues.」

「As the volume and influence of digital information have increased, the company's services are being used to address a wide range of issues, including risk measures for companies considering an IPO and for existing content. The company also supported corporate social media risk measures in a variety of ways, including assistance with drafting internal regulations and providing employee training.」

「For social risk services, as digital activities become increasingly intertwined and risks grow more complex, the needs of companies conducting broad-ranging digital activities have diversified, and the number of engagements has also increased.」

「For social risk services, orders have continued to increase as awareness of reputation risks on social media has grown, diversifying the types of risks subject to management, and the company has responded to those needs.」

「For social risk services, orders increased as the company responded to growing awareness of reputation risks on social media and proceeded with the transition to new sales activities in response to requests to refrain from going out. At the same time, the company is developing new services, including lower-priced services for small and midsize businesses that it had not actively served in the past. As a result, revenue from the Digital Risk Business during the cumulative first-quarter consolidated period amounted to ¥448.619 million, up 2.0% year on year, while segment profit amounted to ¥105.911 million, up 0.2% year on year.」

「Although there was some increase in demand due to concerns about reputational damage related to COVID-19, revenue declined due to fewer new orders amid the stagnation of economic activity before and after the declaration of a state of emergency, as well as an increase in cancellations resulting from cost reductions by service companies and others seeking to address the stagnation of business activity caused by requests to refrain from going out.」

「Although there was some increase in demand for social risk measures due to concerns about reputational damage related to COVID-19 and the growing importance of online business activities, revenue declined due to fewer new orders amid the stagnation of economic activity before and after the declaration of a state of emergency, as well as an increase in cancellations resulting from cost reductions by service companies and others seeking to address the stagnation of business activity caused by requests to refrain from going out.」

「Although there was some increase in demand for social risk measures due to concerns about reputational damage related to COVID-19 and the growing importance of online business activities, revenue declined due to fewer new orders amid the stagnation of economic activity before and after the declaration of a state of emergency, as well as an increase in cancellations resulting from cost reductions by service companies and others seeking to address the stagnation of business activity caused by requests to refrain from going out.」

「Although the social risk services received orders from companies concerned about the impact of COVID-19 on their business activities and the growing awareness of reputation risks on social media, revenue declined due to fewer new orders following the shift to new sales activities in response to requests to refrain from going out, as well as an increase in cancellations resulting from cost reductions by service companies and others seeking to address the stagnation of business activity caused by such requests.」

「As awareness of web-based risks has also increased outside the Tokyo metropolitan area, the company acquired the shares of 株式会社エフエーアイ, which provides reputation damage control and web marketing services, in September 2019 and made it a subsidiary to expand service provision to mid-sized and small companies, primarily in the Kansai region. The ongoing shift of its services to the cloud is also progressing smoothly, contributing to improved profitability.」

「For services related to risks arising from various forms of social media on the web, including social networking services, blogs and internet message boards, the company increased the number of contracts amid increasingly diverse risks, including inappropriate posts by employees becoming a social issue, and sought to strengthen its competitiveness by accumulating analytical expertise to address them. As awareness of web-based risks has also increased outside the Tokyo metropolitan area, the company has acquired customers across a wider range of regions. In addition to improving risk detection accuracy through the use of AI systems, the company promoted the shift to cloud-based services and continued to pursue further improvements in operational efficiency.」

「For services related to risks arising from various forms of social media on the web, including social networking services, blogs and internet message boards, the company increased the number of contracts amid increasingly diverse risks and sought to strengthen its competitiveness by accumulating analytical expertise to address them. It also promoted the introduction of AI systems and the shift to cloud-based services, working to improve analytical accuracy and customer convenience.」

「For services related to risks arising from various forms of social media on the web, including social networking services, blogs and internet message boards, the company improved risk detection accuracy and operational efficiency through the use of an AI-based scoring system, and advanced its services by making the credit information of companies and organizations visible through web data.」

「For services related to risks arising from various forms of social media on the web, including social networking services, blogs and internet message boards, the company sought to deepen relationships with existing customers and develop new customers based on its accumulated data and expertise.」

「For services related to risks arising from various forms of social media on the web, including social networking services, blogs and internet message boards, the company sought to deepen relationships with existing customers and develop new customers based on its accumulated data and expertise.」

「The subsidiary established during the consolidated fiscal year developed services combining risk detection expertise based on open data with security expertise, conducted pilot tests including trial implementations at domestic fashion shows and sporting events, and assigned personnel in preparation for full-scale operations.」

「株式会社エルテスセキュリティインテリジェンス, a newly established subsidiary formed in August 2017, conducted validation through several test implementations and assigned personnel in preparation for full-scale operations.」

「In August 2017, to further promote the provision of services addressing increasingly diverse digital risks, the company strengthened collaboration with specialized partners and accelerated the development and provision of detection system services combining open and closed data」

「The company sought to expand sales of its Risk Intelligence Service, a new service that analyzes internal corporate logs to identify early signs of risks such as information leakage.」

「The company fully launched its risk intelligence service and sought to diversify its service offerings, including by launching the provision of the "Vizkey" software through a partnership with a company in Estonia, an advanced IT economy.」

「Costs of enhancing existing services to meet customer needs and designing and developing new services to address latent needs」