Shift from Dispatch- and Visit-Based Support to Web Support
First written in FY2017-Q3. 3 of 6 entries say "Advanced", first in FY2018-Q2. Latest entry: FY2019-Q2.
The whole theme swung hardest in 2025: 1 of 8 companies on the "Worse" side.
5 other companies' latest entry also says "Advanced".
- FY2019-Q2AdvancedAnnual report
「In our support services, rather than simply providing existing products for web-based customer acquisition, we focused on transitioning to a consulting model that proposes solutions ranging from analysis of client golf courses’ current conditions to resolving their issues. As a result, both sales and the number of contracted courses increased steadily.」
The transition from providing existing products to a consulting model that proposes solutions ranging from analysis of golf courses’ current conditions to resolving their issues is under way, contributing to increases in sales and the number of contracted courses. - FY2018-Q3AdvancedAnnual report
「In our support services, the transition to a consulting model focused on web-based customer acquisition, which began last year, has gained traction, and the number of contracted courses is also increasing steadily.」
The transition to a consulting model focused on web-based customer acquisition has gained traction, and the number of contracted courses is also increasing. - FY2018-Q2AdvancedAnnual report
「In our support services, we are transitioning from consulting conducted with staff stationed at golf courses to a consulting model focused on web-based customer acquisition in order to raise margins, and the number of contracted courses is also increasing steadily.」
The transition from a golf-course-based model to consulting focused on web-based customer acquisition is under way, and the number of contracted courses is also increasing. - FY2018-Q1RestatedAnnual report
「In the advertising, promotion and support services businesses, we advanced initiatives begun last year and sustained the upward trend in the number of courses featured in the Monthly Value Golf and in the number of venues and instructors for Value Golf Lessons.」
The disclosure states that initiatives undertaken since the previous fiscal year, including support services, continue to be pursued. - FY2017RestatedAnnual report
「In our support services, we have been working to transition from the high-risk, high-burden dispatch and on-site model to an efficient support model using the web.」
The transition from dispatch and on-site support to a support model using the web is continuing. - FY2017-Q3First statedAnnual report
「In our support services, we are working to transition from the high-risk, high-burden dispatch and on-site model, under which operations are outsourced, to a more efficient web-based support model that uses new applications of our services, including One-Person Booking Land.」
The disclosure states for the first time a policy of transitioning support services from a dispatch and on-site model to a web-based model using our own services.