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iRidge (3917) · InitiativeAdvanced

Expanding the Customer Base Through Support for Existing Customers and New Orders

First written in FY2017-Q1. 11 of 22 entries say "Advanced", first in FY2020. Latest entry: 2026-10-15.

22entries
11years
4from disclosures
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How it moved
ProgressHeldSoftenedWorseRestatedFY2017-Q1 – FY2019-Q1AdvancedFY2020 – FY2022AdvancedFY2024 – 2026-10-152016: 320162017: 320172018: 220182019: 020192020: 120202021: 120212022: 220222023: 320232024: 220242025: 020252026: 52026
Same theme, other companies
Repeat Orders from Major Core Clients and New Customer AcquisitionA theme 92 companies write about · 1 as a headwind · 94 as a tailwind

47 other companies' latest entry also says "Advanced".

Ridges = years it wrote progress, valleys = years it wrote worse. Most hopeful companies at the back. Drag to turn, scroll to zoom, right-drag to pan. On a phone, two fingers turn and pinch to zoom; one finger scrolls the page.
Showing 14 of the 92 companies compared. The sentences above are computed from all 92.
Full recordFilings, disclosures and news, newest first
  1. FY2026AdvancedAnnual report

    「During the consolidated fiscal year, transactions in the EX-DX field expanded significantly through joint businesses with dip Corporation and others, driving growth across the group as a new growth driver.」

    Efforts to expand the customer base and projects have taken concrete shape in the expansion of transactions in the EX-DX field through joint businesses with dip Corporation and the emergence of this field as a new growth driver.
  2. FY2025-H1AdvancedAnnual report

    「In the business production segment, we continued to strengthen our organizational structure with a view to expanding the business going forward, and made progress in acquiring new customers. As a result, segment revenue was ¥870,917 thousand, up 49.9% year on year, and segment profit was ¥74,058 thousand, compared with a segment loss of ¥38,871 thousand in the same period of the previous year.」

    Efforts to expand the customer base have taken concrete shape in a stronger organizational structure, progress in acquiring new customers, a 49.9% increase in revenue, and the segment turning profitable.
  3. FY2024AdvancedAnnual report

    「We are seeking to generate projects across the Group by promoting collaboration within the Group, centered on the Company and Qoil Co., Ltd. In the fiscal year ending March 2024, we also accelerated organizational initiatives and further strengthened collaboration.」

    Efforts to support existing customers and expand the customer base have progressed into generating projects through Group collaboration centered on Qoil and strengthening collaboration at the organizational level.
  4. FY2024-Q2RestatedAnnual report

    「In offline marketing (real-world promotion), the effects of delays in acquiring new customers and other factors continued.」

    It states that delays in acquiring new customers continue to occur in offline marketing.
  5. FY2024-Q1SoftenedAnnual report

    「In offline marketing (real-world promotion), the effects of delays in acquiring new customers and other factors continued.」

    Although the direction of expanding the customer base remains unchanged, delays in acquiring new customers have continued in offline marketing.
  6. FY2023AdvancedAnnual report

    「To strengthen planning and growth support for customer companies' digital marketing, we will promote collaboration within the Group and generate projects across the Group, thereby seeking to achieve medium- to long-term revenue growth.」

    Efforts to support existing customers and expand the customer base have taken concrete shape in generating projects through collaboration within the Group and supporting the digital marketing growth of customer companies.
  7. FY2023-Q2SoftenedAnnual report

    「This was mainly because online marketing (digital marketing), centered on app development and app marketing, remained solid, while offline marketing (real-world promotion) was affected by customer companies' budget reductions and delays in acquiring new customers resulting from the spread of the COVID-19 pandemic.」

    Although the direction of expanding the customer base remains unchanged, progress in the offline business weakened during the period because of reduced customer budgets and delays in acquiring new customers.
  8. FY2022AdvancedAnnual report

    「Our Group aims to achieve further growth through two complementary initiatives: strengthening cloud (SaaS) products centered on FANSHIP and expanding solutions, and strengthening professional services tailored to customer needs.」

    Measures to expand the customer base and customer value have taken concrete shape in two areas: strengthening SaaS products and solutions centered on FANSHIP, and strengthening customer-specific professional services.
  9. FY2021AdvancedAnnual report

    「To further enhance the value we provide to customer companies, we will work to (1) strengthen the functions of FANSHIP and expand DX (digital transformation) solutions beyond apps, (2) expand the industries served and accumulate expertise in each industry, and (3) support the use and application of customer data accumulated through FANSHIP and other services.」

    The direction of expanding the customer base through support for existing customers and new orders has taken concrete shape in strengthening FANSHIP's functions, offering DX solutions beyond apps, expanding the industries served, accumulating industry-specific expertise, and supporting the use and application of data.
  10. FY2020AdvancedAnnual report

    「In the fiscal year ending March 2021, we will maintain the improvement in the gross margin while continuing to advance the medium-term policy of shifting toward recurring revenue. In response to changes in the business environment, our initiatives are as follows. ② Shift toward recurring revenue: Increase the proportion of stable revenue. To further accelerate the shift toward recurring revenue, we will strengthen recurring-revenue solutions such as app marketing support, pursue upselling to existing customers, and step up marketing targeting mid-sized companies.」

    Measures to support existing customers and expand the customer base have progressed into specific initiatives involving upselling to existing customers and marketing targeting mid-sized companies.
  11. FY2019-Q1RestatedAnnual report

    「With respect to monthly fees, we worked to build stable, recurring revenue through the release of new apps incorporating popinfo and growth in the number of users of ongoing business partners.」

    We have reconfirmed efforts to expand the customer and user base through the release of new apps and growth in the number of users of ongoing business partners.
  12. FY2018-Q4RestatedAnnual report

    「With respect to monthly fees, we worked to build stable, recurring revenue through the release of new apps incorporating popinfo and growth in the number of users of ongoing business partners.」

    We continue efforts to expand the customer and user base through the release of new apps and growth in the number of users of ongoing business partners.
  13. FY2018-Q3RestatedAnnual report

    「With respect to monthly fees, we worked to build stable, recurring revenue through the release of new apps incorporating popinfo and growth in the number of users of ongoing business partners.」

    We continue efforts to expand the customer and user base through the release of new apps and growth in the number of users of ongoing business partners.
  14. FY2017RestatedAnnual report

    「Customer and user needs are continuing to rise, and the customer base is expanding through both ongoing support for existing business partners and new orders.」

    We have reconfirmed the ongoing expansion of the customer base through both continued support for existing business partners and new orders.
  15. FY2018-Q1RestatedAnnual report

    「Monthly fees increased substantially as a result of efforts to build stable, recurring revenue through the release of new apps incorporating popinfo and growth in the number of users of ongoing business partners.」

    It continues to describe efforts to expand the customer and user base through the release of new apps and growth in the number of users of ongoing business partners.
  16. FY2017-Q3RestatedAnnual report

    「To expand our business going forward, we plan to steadily grow our existing businesses by expanding the customer base and strengthening and broadening our service lineup, while stepping up initiatives involving new services and new businesses to achieve further medium-term growth.」

    We continue to indicate a policy of growing the existing business by expanding the customer base.
  17. FY2016RestatedAnnual report

    「In app development, consulting and other areas, we worked to expand the customer base and revenue by pursuing both ongoing support for existing business partners and new orders in a balanced manner.」

    We continue to pursue a policy of expanding the customer base by combining ongoing support for existing customers with new orders.
  18. FY2017-Q1First statedAnnual report

    「Customer and user needs are continuing to rise, and the customer base is expanding through both ongoing support for existing business partners and new orders.」

    It states that the customer base is being expanded through ongoing support for existing business partners and new orders.
Moved together

"Expanding Recruitment and Shifting from Outsourcing to In-House Development" moved the same way as this thread, in the same document, in 8 of its 22 moves.

888765★123456
  1. ★This thread
  2. 1Expanding Recruitment and Shifting from Outsourcing to In-House Development8×
  3. 2Securing stable recurring revenue through the accumulation of monthly fees8×
  4. 3Building a Stable Growth Platform by Increasing the Proportion of Revenue from Own Services8×
  5. 4Revenue Model Combining Monthly Fees with App Development and Consulting7×
  6. 5Accelerating Growth through Domestic and Overseas Partnerships and M&A6×
  7. 6Strengthening and Expanding the Service Lineup Centered on the popinfo Platform5×

★ is this thread; numbers match the list above. The number on a line is how many documents both moved the same way in; lines between the other threads count the documents they moved together in too. Threads that move together often sit closer.

When this could move next
No upcoming earnings preview for iRidge yet. It last moved in the Other Disclosures of 2026-10-15: "Advanced".
News
No news is linked to this thread yet. When an article touches it, it will appear here by date.
Expanding the Customer Base Through Support for Existing Customers and New Orders | iRidge,Inc. (3917) | Komori