WebRTC-Based Voice Call Monitoring
First written in FY2016. 2 of 7 entries say "Restated". Latest entry: FY2026.
No other company in this theme has enough history to compare yet.
- FY2026AdvancedAnnual report
「R&D aimed at creating new services for the company's U-cube cloud service, including prototype development, proof-of-concept testing and evaluation of telephone services using WebRTC, a real-time communications technology, and telephone services integrated with AI agents.」
WebRTC research was developed into prototypes and proof-of-concept testing for telephone services and AI-agent-integrated services in the U-cube cloud service. - FY2025AdvancedAnnual report
「Technical research and R&D on connecting voice-related systems, including domestic telephone networks, in order to use WebRTC, a real-time communications technology, in the U-cube cloud service.」
WebRTC research progressed from the conventional proof-of-concept description to specific R&D on connecting the U-cube cloud service with voice-related systems, including domestic telephone networks. - FY2020-Q3ReframedAnnual report
「At LignApps, the company exhibited its new Visual Call Queue Manager service, which visualizes the types of calls waiting in a contact center, and held a demonstration using WebRTC.」
WebRTC is described as being used for exhibiting and demonstrating a service that visualizes callers waiting in queue, rather than for the conventional voice-call monitoring proof of concept. - FY2019DroppedAnnual reportThe FY2019 research and development activities were described as proof-of-concept studies concerning virtualization, interconnection and cloud services, and no longer included voice call monitoring using WebRTC.
- FY2018RestatedAnnual report
「Proof-of-concept study of voice calls combining the company’s products with WebRTC」
The company continues its proof-of-concept study of voice calls combining WebRTC as part of its research and development activities. - FY2017RestatedAnnual report
「Proof-of-concept study of voice calls combining the company’s products with WebRTC」
The company continues to list the proof-of-concept study of voice calls combining WebRTC as a research and development theme. - FY2016First statedAnnual report
「The company conducted a proof-of-concept study of a method for monitoring voice calls by combining its products with WebRTC.」
The company is conducting a proof-of-concept study of a voice call monitoring method that combines existing products with WebRTC.